The best home & car insurance companies in Canada
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What is a P&C insurance company?
Matt Hands, VP, Insurance
The first thing you need to understand is that P&C stands for property and casualty, these types of insurance companies are more commonly thought of as an auto and home insurer.
At its core, an insurance company is an underwriter, meaning they provide financial benefits due to of a sudden and unexpected event. You pay your insurance company a monthly or annual fee, and they promise to cover you for any losses you sustain in relation to your vehicle and property that's been insured.
P&C insurance companies has been around for hundreds of years. They include international giants like Intact, Economical, and Aviva.
You may not have heard of these companies, but you may know them by their direct agencies, such as Belair Direct, who is Intact Insurance, or Sonnet who is the direct seller for Economical Insurance.
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How to buy insurance from a P&C insurance company
You can buy insurance from a broker or directly from the insurance companies' agent.
An insurance broker (e.g. RH insurance) is contracted by insurance companies to sell insurance for them. They help consumers compare the market and provide knowledgable advice to craft the best policy for the customer, while hopefully finding you the best rate.
There are many factors to insurance companies consider when offering an insurance rate to a customer, they include: personal details, demographic details, insurance history and the property or vehicle you want to insure. All these factors are put into a massive calculation that weighs the overall risk of your insurance needs to compute a rate thats specific to your situation.
Remember, no two insurance companies will rate you the same. They all have different underwriting criteria that they consider and their books of business can be completely different, so they are often interested in different customer types. This is why we always recommend to compare the market and get auto and home insurance quotes from multiple providers before settling.
FYI, if you decide to purchase through a direct insurer (i.e. Sonnet Insurance) via an insurance agent, keep in mind they will only be able to provide a quote from their company. You will need to individually go to each direct insurer to get quotes in order to shop that part of the P&C marketplace.
How P&C insurance companies make money
Insurance companies make money in two ways. First, charging you monthly or annual premiums to maintain your coverage and second, re-investing that money into asset generating returns (e.g. bonds, stocks).Â
The goal is to earn more than they pay out.
Insurance is all about risk which makes underwriting critical to success. The best insurance companies master the art of premium calculations. They carefully balance the cheapest rate enticing you to buy their product, while understanding the likelihood you'll make a claim leading to a payout.Â
For example, If car insurance companies take on too many high-risk drivers, they need to increase rates for all and charge more for any potential new customers too. This would hurt their growth for the coming year. Alternatively, if their client base, or "book of business," is full of low-risk clients, they can afford to take on riskier drivers. It's why insurance rates change all the time – it's not only about your neighbourhood, vehicle model, or insurance history, they need to manage their profits potential as well.
Types of home & auto insurance companies
Personal insurance policies provide liability and damage coverage for your personal property and vehicle. This is your personal everyday coverage for your home or vehicle. It will not cover commercial use cases or speciality risk. This is the most common type of insurance coverage and what is often looked at as standard insurance coverage.
A commercial insurance company will be able to offer you coverage for your work vehicles and property. This is just coverage for you work property, but to run a business you will need more business insurance coverage and that largely will depend on what type of business you are running.
Commercial vehicle insurance
This type of insurance is needed to cover any vehicle used in conducting your business. Large fleets, as well as small businesses, should be properly covered by a commercial auto insurance policy.
Commercial property insurance
Essentially commercial property insurance cover the repair or replacement of stolen, lost, or damaged business property. It covers your business’s physical location and other assets like equipment similar to a home insurance policy.
A commercial policy will be far more expensive than your standard personal P&C polices.
If you're a member of a union or school alumni, or other affiliation such as a major company or professional association, you can sometimes entitled to insurance discounts depending on the insurance provider.
For instance, Johnson Insurance works with the Ontario Nursing Association. Johnson insurance is Royal & Sun Alliance Insurance, but for groups. The Personal insurance is the group insurance company for Desjardins Insurance.
Group insurance discounts can often be the cheapest rates you will receive, so you should check with your employer, union or post-secondary educational provider to see if there are any group affiliate discounts available.
High-risk insurers
You may also run into specialized insurance companies like Perth or Jevco, who deal almost exclusively with high-risk insurance. High-risk insurance companies work with The Facility Association to deliver affordable car insurance to young drivers, people with a number of collisions or claims, and anyone convicted of a serious or major crime such as a DUI or stunt driving.
Classic car insurers
Older vehicles with perceived value may be designated as a classic vehicle, like a 1967 Ford Mustang. Your standard personal auto insurer generally won't insure this type of vehicle. You likely will need to go through a specialty insurer like Haggerty Insurance in order to get the classic car insurance coverage you need.
Gap Insurers
Some insurers only offer one type of coverage such as boat or motorcycle insurance. Optiom insurance, for example, provides replacement cost insurance, sometimes thought of as gap insurance, for your vehicle, old or new. A car's value depreciates quickly and if you're in an accident, especially when the car is a total write-off, may not be enough to buy a new or used car, or pay off your lease. Optiom insurance covers that "gap" in your coverage.
Managing general agent (MGA) or managing general underwriter (MGU) is an insurance agent or broker that has been given underwriting authority by a major provider. They can also bind coverage, settle claims, and generally work as the intermediary between insurance carriers and customers. Another way to think about an MGA is a a type of wholesale broker working on behalf of the insurance company and fulfilling clients' needs. MGAs often specialize in speciality lines of business, especially in areas that are more rural or remote than major cities.
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The best Canadian auto and home insurance companies
Frequently asked questions about insurance companies
What is P&C insurance?
Property and casualty insurance (P&C insurance) is a term the insurance industry use to describe standard insurance policies that cover personal property damage and liability. A P&C insurance company would offer to insure vehicles (e.g. cars, trucks, motorcycles) and property (e.g. home, condo, tenant).Â
Health and life insurance coverage is not sold through the P&C insurance marketplace. This is because these policies aren't insuring physical property.
Also, umbrella insurance is not considered P&C insurance, because it provides only liability coverage. It is a type of policy you would add on top of your standard P&C policies to provide added liability protection. You can read more about umbrella insurance here.
What is direct insurance?
Direct insurance is a type of P&C insurance policy that is offered by a direct insurance company. The main difference between direct insurance and brokered insurance is that you purchase directly from the insurance company via an agent instead of working with the broker.
The requirements to purchase are the same, but when dealing with an agent they can only offer to sell you insurance from their company. If you work with a broker, they can help you compare the market and shop other insurance companies all at one time.
You may find that direct insurance is cheaper as they don't have to pay out broker commissions, but they are also more restrictive and may not be your best option, so we recommend shopping for rates from both the direct and broker channels.
Can you purchase auto & home insurance online?
The simplest is answer is yes you can, but not every insurance company offers this type of service.
Bind online insurance is a relatively "new" concept in Canada, but there a number of insurance companies like Apollo Insurance, Sonnet Insurance and Onlia Insurance that will allow you to "bind" your policy online.
Binding, by definition, is the act of imposing a duty to keep a commitment. For an insurance company, binding online indicates your insurance coverage is in place, before receiving the paperwork in the mail. Essentially you can think of binding a policy as purchasing insurance.
What is reinsurance?Â
Insurance companies buy insurance for themselves, too. If they have too much exposure to high claim payouts and excessive losses, they insure themselves with reinsurance companies around the world and diversify their risk.Â
For example, if a home insurance company has too many customers making claims due to ocean flooding or wildfires, they run the risk of bankruptcy or insolvency.Â
Do insurance companies price match?
Not likely. Insurance companies are aware of what their competition is charging and the risks you as an individual – from your age, location, and other factors – may carry. However, each company needs to weigh their risk exposure in the current market and their customer base. So, it's best to compare insurance online every year to see which company is giving better rates, rather than asking for a price match.Â
Are insurance companies open on weekends?
Most insurance companies are open 24/7 for claims and other emergency services, but their headquarters are typically closed on Saturday and Sunday.Â
Matt Hands, VP of Insurance
With 6+ years of experience at Ratehub.ca, Matt’s focus has been on growing its newest business unit, Insurance. He is a thought leader and a valuable resource to respected publications across Canada. read full bio
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