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What is insurance, and how does insurance work?
Matt Hands, VP, Insurance
Insurance comes in many forms, but they all boil down to the same thing. You make regular ongoing payments to protect yourself against any risks you may encounter in the world.
Your payments go to an underwriter, generally at any financial institution - be it a bank, an insurance provider, or an investment house that guarantees a payout to you, or your beneficiary, in case of financial or personal loss. You pay the underwriters to accept the risk; they pay out if the risk becomes a reality.
While safety may be the best insurance plan, there are some things beyond your control. Imagine if there is a burglary attempt on your home, your laptop is stolen, you get sick while travelling, or you suddenly contract a terminal illness. In these instances, you'll want insurance policies in place to help you through the financial burden.
There are also cases where insurance is mandatory. For instance, if you drive a car in Canada, you are required to have third-party liability, accident benefits, direct compensation for property damage and uninsured automobile coverage. Most people also choose to add collision and comprehensive coverage, along with additional endorsements.
Below are common types of insurance polices in Canada.
Car insurance
Home insurance
Life insurance
Business insurance
Travel insurance
Searching for affordable home insurance in Canada?
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How to buy insurance in Canada
There are many ways to buy insurance in Canada, and each comes with its own pros and cons. We break them down so you can pick the one that best matches your needs.
That's right, you can buy insurance online in Canada, including from Ratehub.ca! From the comfort of your home, you can review insurance quotes from multiple suppliers within minutes, saving you time and money.
You'll need to answer a few questions in an easy-to-use web form, review your coverage options, and view your quotes. A simple click on a provider will connect you with a broker. The broker will then call you to review the quote and finalize your policy. It's that simple.
The benefit to you is the ability to personally review which providers offer you the best coverage at the lowest price. But, with insurance, it's not always about the best price; it’s about the level of coverage. Some insurers may provide products that you need that others don’t, like extensive water protection (i.e. flood insurance) if you're in a high-risk area. Others may offer specific alumni or professional discounts that are not available from other insurance companies.
If you feel more comfortable starting the conversation with an insurance broker, you can visit their office or call them. They have access to products from multiple providers and, based on your needs, will advise you on the insurance that matches your budget.
Buying from a broker is a double-edged sword. It's great because they do a lot of the work for you, sifting through the policies to find the right one and can make recommendations based on your situation. However, they are paid on commission, which means they may try to sell you a product loaded with bells and whistles to make more money. If you find a broker you can trust, review your policies every year and ensure you're getting the best value.
Some insurance companies sell their products directly to the consumer, like Aviva, TD, or Manulife. There is a misconception that you can save money because you're cutting out the middleman. While they may offer you a low rate because you haven't shopped around, you don't know if you're getting the best value.
A direct insurer knows its products intimately and wants to sell them, but they may not meet your needs. If you have a particular situation, like owning an Airbnb or driving for Uber, do your research ahead of time and identify the insurance companies that provide the coverage you need.
How to save money on your insurance policy
Shop around and compare
Insurance providers calculate rates differently, meaning one provider may offer you a lower rate than another. Certain providers may also offer a different range of products that better suit your needs. Comparing quotes from multiple companies will help you find the best coverage at the best price.
Only buy what you need
Consider your basic requirements and go from there. You have a car; you need car insurance. But getting collision or comprehensive coverage is optional if your vehicle is older and doesn't carry much value. You can always modify your coverage, should you change your mind. For now, minimize the risk, maximize your savings, and buy the insurance that suits your unique needs.
Perform an annual review
Did you renovate your home? Buy a new car? Life moves fast, and your insurance needs to evolve with it. If you had a child, you may want to buy life insurance now that you have dependents. Your policies should adapt to new risks. If you get a renewal slip in the mail, you can quickly check online to ensure you're still getting the best rate. If your rates increase, shop around or ask your provider for a loyalty discount.
Bundle and save
If you need both auto and home insurance, getting them from the same provider could save you up to 25%. Of course, pick your provider first, ensure your risks are covered and then see if it's worth adding more products with the same insurer. If you have car insurance with one provider, and home insurance with another, and neither can offer you a bundled discount, it may not be worth the switch - even if it means less paperwork.
Find out what isn't covered
If you read the insurance fine print, you'll see some exclusions. Every insurance policy has coverage gaps. If you're unsure, ask your provider what they are. For instance, coverage for a burst pipe is available in most policies, but if a sewer backs up or melting snow enters your house, that's a different water risk.
Manage your payments
If you miss a payment, you could be seen as a higher risk, resulting in higher premiums. If you can afford it, there may be a discount for paying your premiums annually instead of monthly. If you want to change companies, the best time to do it is when you're up for renewal. Mid-policy cancellations could result in penalties and fees, but they may be worth the savings.
Minimize risk
If you can mitigate risk, it's in your best interest to do so. If you own a home, seasonal maintenance will reduce the chances of a threat becoming a reality. Regular maintenance can prevent small problems from becoming major ones. With cars, practice safe and defensive driving and get winter tires to help reduce sliding in winter. Proper planning can help you stay ahead of risk in your day-to-day operations.
Honesty is the best policy
When buying insurance, make sure you have your facts straight. Remember, you're entering an agreement with an insurer to protect your most valued items, like your car, home, and even your life. You want to be honest so you can get the coverage you desire should the need arise. Lying or not disclosing information will have consequences if you need to file a claim. Insurers need accurate information about you to assess risk properly.
Make sure it's from a licensed insurer
Regardless of how you buy insurance, make sure it's from a trusted provider. There are cases of fraud, so it's essential to only deal with a licensed insurance provider. If you have any doubts, request the broker's license number and verify this with the Insurance Brokers Association of Canada.
How insurance claims work
While life is full of challenges, no one purposefully wants to make an insurance claim. Yes, a valid claim may result in a financial windfall. But, it comes at the expense of your time - hours spent speaking with claims adjusters, possibly lawyers, and repeating the same story to family and friends.
An insurance claim is a request from the policyholder or their beneficiary for financial compensation when a covered loss occurs. Let's say a pipe bursts in your basement, and you have homeowner’s insurance. As a result, you file a claim with your insurance provider, who sends a claims adjuster to review the incident. So long as no foul play is suspected, you'll likely receive a payout based on the assessed value.
Whether it’s worth filing an insurance claim depends on the situation. For instance, let's say your car window is smashed in and your laptop is stolen from the back seat. That's an auto insurance claim for the window and a home insurance claim for your valuables, which would be covered under your contents insurance. If your deductible, the part you pay before a payout is issued, is more than the cost to replace the window, it's not worth it. But if the laptop costs $2,000 and you have a $500 deductible, it is worth making a claim. Remember to ask how a claim might affect your premiums going forward.
Frequently asked questions
What types of insurance can I compare on Ratehub.ca?
You can compare all types of insurance quotes on Ratehub.ca, including auto, home, life, travel, business, health and dental insurance. Ratehub.ca is designed to help Canadians find the best insurance coverage for them at an affordable price. Using our insurance calculator tool, all you need to do is share some information about yourself and your coverage needs, and we’ll show you multiple quotes from top providers in Canada.
How are insurance premiums calculated, and why do they go up at renewal?
Insurance premiums are calculated differently by insurance companies. In general, insurers use a set of rating factors, such as age and location, to assess the level of risk you bring. If you’re deemed higher risk, you’ll likely pay more for insurance than someone who is low risk. The rating factors can vary across providers, and their weights differ as well. That’s why it’s essential to compare insurance quotes to see which provider offers you the best rate for the level of coverage you need.
How can I lower my insurance premiums?
You can lower your insurance premiums by shopping around for the best rate, asking about eligible discounts from your provider, opting out of optional coverages, bundling policies, and increasing your deductible. However, before making changes to your coverage, it’s essential to understand what you’re covered for to avoid becoming uninsured.
Is the cheapest insurance quote always the best option?
No, the cheapest insurance quote is not always the best option. While cost savings are significant, insurance is about protection. A suspiciously low premium may mean that you’re not getting the level of coverage you need to cover you financially if you make a claim. Reviewing your policy and understanding what you’re covered for is essential to finding an affordable price with enough coverage.
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