Portrait of Kevin Chu

Kevin Chu

Courtier hypothécaire Toronto

(159 commentaires)
Ratehub.ca Lic. 12530 Contacter

Kevin has over 6 years of experience working in the financial industry. He has a Business Degree from Ryerson University where he majored in Finance. After graduating, he moved onto the role as an associate for an investment service company and dealt with day to day trades as well as hedge fund applications. After 2 years, Kevin decided to move onto CIBC where he spent the next 4 years as a financial representative and mortgage specialist. He provided clients with exceptional service in investments and mortgage options. Kevin’s knowledge, well-rounded skill set and passion allows him to understand clients and provide them recommendations that are tailored to their needs. He prides himself on being able to assist homeowners with sound advice, while making the mortgage process seamless, informative, and easy to understand.

  • Paul
    19 avril 2021

    Kevin, listened to my situation and provided good advice on options to consider.

  • Paul
    19 avril 2021

    Kevin, listened to my situation and provided good advice on options to consider.

  • Adonai
    5 janvier 2021

    Customer service is great

  • Michelle Lagos
    8 décembre 2020

    Kevin was very informative and helpful.

  • Minoo Almasi
    29 novembre 2020

    Good info.

  • Hong Duong
    13 novembre 2020

    Website navigation is simple, easy and fast to get answer. Thank you, Ratehub, especially in this challenging time of the pandemic!

  • Hakim
    12 novembre 2020

    He knew his product. Very informative person.

  • Martin Siu
    9 novembre 2020

    It was great that he was so passionate and followed up.

  • Helene Laurin
    3 novembre 2020

    Reached out quickly enough but when we both agreed to a day and time for a phone call, he never called. I did not receive a reason or an apology.

  • Dror Hermel
    25 octobre 2020

    He was super helpful!

  • Kate Shaughnessy
    21 octobre 2020

    For the most part, Kevin was lovely, knowledgeable and patient. There were a few times Kevin explained complicated concepts quite quickly. Also, this survey should be in alphabetical order. I almost picked the wrong kevin assuming the list was alphabetical and there were no other Kevin’s.

  • Mike Gough
    20 octobre 2020

    good job, sent a couple redundant emails

  • Ivan Fuentes
    19 octobre 2020

    Was very helpful and informative. Gave great advice on what to do in order to acquire a mortgage loan.

  • Sandra Milich
    15 octobre 2020

    Returned my call the next business day and sent his contact information by email.

  • Ony Kennedy
    10 octobre 2020

    He got in contact with me ASAP. I am sure when I have to deal with him he will be great. I am saying this because my husband and I are still looking for places.

  • Amber Hall
    5 octobre 2020

    quick feedback

  • Martina
    29 septembre 2020

    Kevin was helpful, went through the details with me

  • Lawrence Bernstein
    22 septembre 2020

    Kevin was professional, courteous, very helpful I would recommend him to others. Already have !!

  • Yonas Embaye
    17 septembre 2020

    Was ready and nice interdiction.

  • Karen Panico
    16 septembre 2020

    Frankly, Kevin came off as a bit condescending in how he spoke to me. I am not an expert at mortgages or buying houses, just as most people are not, so I would expect a mortgage advisor to have more patience in explaining things to a prospective client. Could have had the same conversation in a much more pleasant way. Then he emailed saying sorry we haven’t been able to connect, when I have already spoken to him. Not impressed. Won’t go with them as a result.

  • Lorne Jesso
    7 septembre 2020

    Great Agent. Helped me get an excellent rate for my mortgage and very professional guidance.

  • Bracha Cagen
    31 août 2020

    Kevin was very helpful in trying to find a mortgage that worked for my situation

  • Sanjukta Dasgupta
    25 août 2020

    Easy to understand

  • Andrew Valtas
    22 août 2020

    Looks out for customer’s best interest. Very friendly service and courteous.

  • Ngoc Nguyen
    19 août 2020

    Great rates compared to bank

  • Keren Elmalem
    19 août 2020

    Kevin was helpful and knowledgeable/.

  • Ck
    11 août 2020

    Professional and very gud

  • Fenny You
    27 juillet 2020

    Kevin sounded professional and knowledgeable.

  • Andrew Chen
    24 juillet 2020

    Nice guy to talk to

  • Abhishek Rawat
    20 juillet 2020

    nice information

  • Haitao Wu
    13 juillet 2020

    I was not contacted by any agent but there was no option to leave the name blank, so just randomly selected one.

  • Vijit
    8 juillet 2020

    Good agent

  • Georgette O'donnell
    27 juin 2020

    Very helpful and knowledgeable

  • Chris
    25 juin 2020

    Very prompt in getting back to me. Answered all my questions and provided complete information.

  • Vicknarajah Shanmugaratnam
    22 juin 2020

    He is excellent advisor and He help me a lot

  • Marion-frances Cabral
    21 juin 2020


  • Sara
    25 mai 2020

    Kevin gave excellent advice and has good understanding of mortgages, rates and his industry. Appreciated the advice he gave, helped me make a better decision. Thanks!

  • Jon Brooks
    10 mai 2020

    Good call back time. Knowledgeable. Helpful

  • Pratap Parihar
    29 avril 2020

    Really frustrating and ridiculous behavior. Even after providing tons of information which is already submitted while application, he is unable to provide products matching to requirements. When I visited Website, I was under impression that If I proceed with this company, I will get to know many good directions and products which will help me a lot. After interacting with this guy, it seems like I wasted my entire efforts. He sends email to call, when you call him he will reply those were generic emails, He don't have any information about it. Completely disappointed with CanWise Financials.

  • Kim Parsons
    15 avril 2020

    -Very informative. -Great at following up. -No pressure approach is appreciated

  • Kevin
    8 avril 2020

    Very good information. Hoping to do buisness soon.

  • Silvia Ly
    30 mars 2020

    Quick to return calls

  • Ernest Belyea
    30 mars 2020

    Very informative and honest

  • Kamil Tusznio
    27 mars 2020

    Kevin has been extremely quick to respond, thorough in his answers, and went the extra mile to help us make the right decision for us.

  • David Xu
    18 mars 2020

    Kevin was very thorough, quick and on time for our calls.

  • Robyn Slate
    17 mars 2020

    Knowledgeable. A bit condescending.

  • Andrew
    17 mars 2020

    Did not respond if I could communicate by email as I am deaf and can’t do phone conversations

  • Niroshan Arumugam
    17 mars 2020

    Great advice and calm approach

  • Anon
    16 mars 2020


  • Aloma Tyrrell
    7 mars 2020

    I emailed him back about when to call, when I keep getting automated emails in return.

  • Theo Witteveen
    7 mars 2020

    Website is great. Very informative. Contacting a staff member was difficult on a Friday morning

  • Sulaman Karimi
    13 février 2020

    Did not call me back

  • Casey Cheung
    9 février 2020

    Clear, concise, polite, and follows up in a timely manner.

  • Peter Mclean
    31 janvier 2020

    Kevin is very helpful, patient.

  • Elie
    12 janvier 2020

    Really informative agent and fast response.

  • Houshang
    31 décembre 2019

    Answered all my questions patiently.

  • Ali Amer
    27 décembre 2019

    Thanks a lot for your kind help.

  • Collins Angelo
    19 décembre 2019

    Very professional and easy to work with. Understands all the mortgage needs and provides good rates.

  • Hellas Uddin
    15 décembre 2019

    Great service.

  • Cynthia Nguyen
    14 décembre 2019

    Kevin was great throughout the process. He took the time to break down information for me, reviewing what I was looking for to ensure best rates and solid long term planning.

  • Kwame Danso
    12 décembre 2019

    Kevin was very helpful in taking our file and securing us a good rate within a short possible time.

  • Nayak
    30 novembre 2019


  • Viacheslav Vekslender
    30 novembre 2019

    Very polite agent

  • Hugo Cameron
    8 novembre 2019

    Kevin was courteous and straightforward, and responded well to any questions.

  • Vince Grant
    8 novembre 2019

    He made himself available when requested.

  • Daniel Lacey
    24 octobre 2019

    Very good at following up and staying on top of my potential mortgage. Very good candor and gave me helpful advice despite the fact that it wasn't to his benefit. Only negative feedback is that he has a habit of interrupting/talking over me.

  • Simone Luc
    10 octobre 2019

    got quotes, but it wasn't for the lowest rate, so not what I expected

  • Randy
    26 septembre 2019

    He was patient with me and answered all my questions. He explained things well to me.

  • Rob
    24 septembre 2019

    Very knowledegble.

  • Greg Jack
    14 septembre 2019

    Prompt reply and very responsive and knowledgable!

  • M
    9 septembre 2019

    Agent was extremely helpful and no sales pressure. However, did not get a rate that was even close to the advertised rate.

  • Amit Paul
    5 septembre 2019

    Prompt response, candid discussions and knowledgeable.

  • James
    7 août 2019

    Excellent attitute and customer services.

  • Laurence Sabay
    3 juillet 2019


  • Phil Young
    3 juillet 2019

    Answered all of my questions

  • Kevin
    16 juin 2019

    Received a call and emails, but when I told the agent a good time to call me back the agent failed to call back even though he said he would, This is after we agreed on a time on the phone, and I even sent an email with my availability which was at a reasonable time, again he said he’d call but never did.

  • Cijo
    7 juin 2019

    Excellent service

  • Megan Richardson
    7 juin 2019

    Kevin was thorough and followed up promptly.

  • Rahma Surve
    6 juin 2019

    They thorough in explaining to me how everything works and tried to accommodate me in every means possible

  • Eugenia
    6 juin 2019

    The customer service is incredible, when the agent was not able to find me he always left a message and followed up with an email.

  • Muhammad Azam
    21 mai 2019

    The agent was very keen to assist me in achieving my objective. I was guided through the process of application, and all pertinent information was collected by the agent. At the end, I was offered few options to consider.

  • Denis Barnard
    5 mai 2019


  • Easan
    19 avril 2019

    Agent Kevin chi handle the process very professionally and effectively. Plus your rates very competitive.

  • Martha Fraser
    11 avril 2019

    very willing to help. Provided information on a timely manner.

  • Shayne
    10 avril 2019

    Hi, don't remember the agent but he was incredibly helpful and gave me all the information that i needed to make the best choice when renewing my mortgage, excellence customer service.

  • Tony
    8 avril 2019

    Kevin is very knowledgeable. Will definitely recommend his service to anyone I know who has mortgage needs.

  • Tony Le
    7 avril 2019

    Smart, concrete examples.

  • Kevin
    22 mars 2019

    Very quick to respond and continues to follow up.

  • Won-chang Yoo
    12 mars 2019

    Fast responses and updates

  • Kwon Chung
    24 février 2019

    Good advice information on the type of mortgages that fits my goal and plan.

  • Tracy
    23 février 2019

    Great customer service followed up quickly very knowledgeable

  • Karen Jackson
    17 février 2019

    Responsive and professional

  • Victor
    15 février 2019

    Very helpful

  • Grace Chiu
    7 février 2019


  • Maria
    5 février 2019

    The rep listened to what I was looking for looked to match my needs and wasn't pushy. He answered all my questions and waited for my call back

  • Todd Dutchyn
    2 février 2019

    Kevin has been prompt, accommodating, and very helpful.

  • Vitaly Brajnik
    1 février 2019

    Not sure if that up to the agent or the agency, but I am not happy with admin fees and legal fees I was told I would need to pay to transfer my mortgage from TD

  • Chris
    27 janvier 2019

    Haven't been able to connect consistently, but has been checking in regularly to inquire. Appreciate the effort.

  • Jeffrey Mcalpine
    26 janvier 2019

    Kevin has been very clear in all of his communications with me. He has taken the time to explain things to me whenever I was unsure about anything. He has always been quick to respond as well

  • Richard Venne
    15 janvier 2019

    Quick, knowledgeable, and efficient. Pleasant to talk to and deal with. Thank you.

  • Babbly Kaur
    7 janvier 2019

    Reached out

  • Andrew Shinn
    6 janvier 2019

    provided excellent service, and great rates.

  • Carla Johnson
    2 décembre 2018

    Agent contacted me promptly, gave me honest, practical advice.

  • Navin Shankar
    25 novembre 2018


  • Susanna
    22 novembre 2018

    Kevin was very responsive and got back to me quickly.

  • Siu Ling Chang
    17 novembre 2018

    Responsive was quick and very professional

  • Matt Shevchenko
    15 novembre 2018

    Kevin followed up with me several times and made sure that he was available for any questions I had.

  • Patrick Fitzgerald
    1 novembre 2018

    He was very open, honest, and sincere.

  • Brian Low
    1 novembre 2018

    Kevin was very responsive and patience and will answer your questions and concerns with great clarity. As well he would give you many options based on your criteria when it comes to choosing a mortgage.

  • John Nairn
    22 octobre 2018

    He answered my questions well.

  • Iris Griffin
    13 octobre 2018

    Kevin was very professional and provided good guidance on my mortgage questions.

  • Wenbo Xu
    2 septembre 2018

    Good service, very fast response. I appreciate it.

  • Lisa Alexander
    1 septembre 2018

    Unfortunately it was too early to discuss mortgage rates but I will be kept on a call back list when it's closer to renewal day.

  • Rachel Hartwick
    26 août 2018

    Very helpful and informative. Helped me understand the aspects of each rate posted and was willing to help me find the most appropriate rate for my situation.

  • Sherryl Fraser
    18 juillet 2018

    Very honest and gave sound advice

  • Diane St Denis
    17 juillet 2018

    They were quick to respond and very truthful about the best way to go with my mortgage. Thank you

  • Jun
    16 juillet 2018

    Had a busy week at work. After the very first email from Kevin, I was planning to get back to him on the weekend. During those just three to four days, I received two more follow up emails. It truly turned me off. Seemed desperate. Filling up my inbox unnecessarily. Left a bad taste in my mouth. Will not recommend CanWise, just based on this.

  • Wen Di Bian
    24 mai 2018

    The overall experience is great. Kevin can give me feedback in prompt. His job is great. i am satisfied with that.

  • Alina Leica
    17 mai 2018

    The information listed on the website was very useful. The agent contacted me promptly in a short time after I submitted the inquiry. Quite impressive!

  • Stephanie Whittamore
    12 mai 2018

    He was very prompt in responding but said it wasn't worth putting through a pre-approval application for a better rate than 3.34%, without asking any of my details, which was a bit frustrating.

  • Paula Walmsley
    5 mai 2018

    I didn't speak with him because I decided to stay with my current rate, but he tried to reach me several times through both email and phone. This would have been great if I was deciding on a new rate!

  • Vikram Prasanna Dhurvas Thirumoorthy
    25 avril 2018

    Guided me with actual facts without any false information and incorrect hopes .

  • Gerard Waslen
    22 avril 2018

    Helpful and informative

  • Junfeng Liu
    16 avril 2018

    Good speed response

  • Marie Hoy
    26 mars 2018

    Kevin was prompt and accommodating.

  • Marjolaine Eckert
    25 mars 2018

    Very informative

  • Brian Marlow
    17 mars 2018

    well diverse and knows his stuff

  • Sandra Milich
    8 mars 2018

    Honest and friendly

  • Maria Hu
    6 mars 2018

    I am a realtor for 35 years, always had to enquire and self compare from each individual source. This Ratehub is the most sensible idea in today's fast, inquisitive, ever competitive & transparent market worldwide. Excellent !!

  • Andrew Lafleche
    6 mars 2018

    He was transparent with what he was able to do for me. No bullshit.

  • Darion Ducharme
    4 mars 2018

    Amazing!! Thanks!

  • Sydney Haley
    3 mars 2018

    Kevin connected with me very fast. He gave me all the nessessary information over the phone. I was a little bit bothered that he could not give me the rate in writing (for whatever reason) and it was very evident he was motivated to sell this mortgage - endless calls/emails. To be 100% honest I was annoyed by the amount of calls I received. I’m sure the nature of his calls had good intentions - like securing a mortgage. However, I would have called back and connected with him at my convenience and/or when a desirable rate came up.

  • Ken Kang
    14 février 2018

    very kind.

  • Dianne Cormier
    7 février 2018

    Kevin contacted me within hours by phone & email. He was professional & efficient. The Ratehub was a disappointment. The listed rates were not accurate.The 2 lending institutions that I was interested in had inaccurate rates listed.

  • Daniel S
    5 février 2018

    Very prompt in communication and available to explain all my concerns.

  • Aditya Chourasiya
    21 janvier 2018

    Should’ve taken longer to describe the process instead of handing over the non disclosure documents upon first call. Overall okay experience.

  • Imad Didi
    19 janvier 2018

    Good service

  • Kashif Ahsan
    10 janvier 2018

    nice service

  • Russell
    5 janvier 2018

    Great insight. Only thing i would advise is to tighten up on the follow up process. Between the time i was contacted by him and the time i am writting this i have learned that i qualify for early renewal. So there will be no penalty. I have since been in contact with another broker and 2 banks, but i value the information Kevin gave me so i will give him a fair shot before i make a decision.

  • Ronaldo Goncales
    4 janvier 2018

    He has given a lot of atention

  • Lynn
    30 décembre 2017

    Prompt reply to my email. Very informative with clear and concise feedback.

  • Greg
    24 décembre 2017

    Kevin was very attentive and was available to answer any questions we had about terminology and other unknowns. He got us a great rate in a short time, and ended up saving us thousands of dollars. He was honest and upfront about what he could deliver and he delivered.

  • Sandra Bimson
    23 décembre 2017

    Quick and efficient and I was very happy with the rate I got.

  • Barry Bond
    23 décembre 2017


  • Narjis Zaidi
    21 décembre 2017

    He was good but was not able to get us the mortgage

  • Jim Armstrong
    14 décembre 2017

    Very knowledgeable

  • Denise Agard
    7 décembre 2017

    Seemed disorganized. Kept sending emails to set up initial meeting even though we had already spoken.

  • Kathleen Russell
    11 novembre 2017

    Broker gave excellent advice and was extremely helpful and prompt on all services.

  • Elias Dabbagh
    1 novembre 2017

    Kevin provided a great service and was very upfront, told us what to expect and what we need to prepare in advance before proceeding.

  • Andree Ansaldo
    1 novembre 2017

    Very tenatious

  • Jeff Harris
    28 octobre 2017

    Very informative and nice.

  • Juan Martel
    28 octobre 2017

    Excellent service. Kevin is very knowledgeable and gave me lots of options and information. He followed up promptly and made this task a great experience!

  • Abdulmuhdi Enshassi
    22 octobre 2017

    Good Service.

  • Michelle Nilson
    11 octobre 2017

    No additional comments

  • Danny
    8 octobre 2017

    Kevin contacted me through Email and Phone and did a good job trying to help me with mortgage related products.

  • Shalinbhai Joshi
    14 septembre 2017


  • Egbe Aibangbee
    13 septembre 2017

    The agent understand what his talking about and the market.

  • Diane Brunet
    12 septembre 2017

    Readily available. Very knowledgeable and professional.

  • Gerald & Joan Barker
    10 septembre 2017

    seemed hesitant at first but more confident as time passed

  • Sharif Barakzai
    3 septembre 2017


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Suite 1100 - 20 Queen Street West
Toronto, Ontario
M5H 3R3
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