Portrait of Kevin Chu

Kevin Chu

Toronto Mortgage Agent

(159 reviews)
Ratehub.ca Lic. 12530 Contact Now

Kevin has over 6 years of experience working in the financial industry. He has a Business Degree from Ryerson University where he majored in Finance. After graduating, he moved onto the role as an associate for an investment service company and dealt with day to day trades as well as hedge fund applications. After 2 years, Kevin decided to move onto CIBC where he spent the next 4 years as a financial representative and mortgage specialist. He provided clients with exceptional service in investments and mortgage options. Kevin’s knowledge, well-rounded skill set and passion allows him to understand clients and provide them recommendations that are tailored to their needs. He prides himself on being able to assist homeowners with sound advice, while making the mortgage process seamless, informative, and easy to understand.

  • Paul
    April 19, 2021

    Kevin, listened to my situation and provided good advice on options to consider.

  • Paul
    April 19, 2021

    Kevin, listened to my situation and provided good advice on options to consider.

  • Adonai
    January 5, 2021

    Customer service is great

  • Michelle Lagos
    December 8, 2020

    Kevin was very informative and helpful.

  • Minoo Almasi
    November 29, 2020

    Good info.

  • Hong Duong
    November 13, 2020

    Website navigation is simple, easy and fast to get answer. Thank you, Ratehub, especially in this challenging time of the pandemic!

  • Hakim
    November 12, 2020

    He knew his product. Very informative person.

  • Martin Siu
    November 9, 2020

    It was great that he was so passionate and followed up.

  • Helene Laurin
    November 3, 2020

    Reached out quickly enough but when we both agreed to a day and time for a phone call, he never called. I did not receive a reason or an apology.

  • Dror Hermel
    October 25, 2020

    He was super helpful!

  • Kate Shaughnessy
    October 21, 2020

    For the most part, Kevin was lovely, knowledgeable and patient. There were a few times Kevin explained complicated concepts quite quickly. Also, this survey should be in alphabetical order. I almost picked the wrong kevin assuming the list was alphabetical and there were no other Kevin’s.

  • Mike Gough
    October 20, 2020

    good job, sent a couple redundant emails

  • Ivan Fuentes
    October 19, 2020

    Was very helpful and informative. Gave great advice on what to do in order to acquire a mortgage loan.

  • Sandra Milich
    October 15, 2020

    Returned my call the next business day and sent his contact information by email.

  • Ony Kennedy
    October 10, 2020

    He got in contact with me ASAP. I am sure when I have to deal with him he will be great. I am saying this because my husband and I are still looking for places.

  • Amber Hall
    October 5, 2020

    quick feedback

  • Martina
    September 29, 2020

    Kevin was helpful, went through the details with me

  • Lawrence Bernstein
    September 22, 2020

    Kevin was professional, courteous, very helpful I would recommend him to others. Already have !!

  • Yonas Embaye
    September 17, 2020

    Was ready and nice interdiction.

  • Karen Panico
    September 16, 2020

    Frankly, Kevin came off as a bit condescending in how he spoke to me. I am not an expert at mortgages or buying houses, just as most people are not, so I would expect a mortgage advisor to have more patience in explaining things to a prospective client. Could have had the same conversation in a much more pleasant way. Then he emailed saying sorry we haven’t been able to connect, when I have already spoken to him. Not impressed. Won’t go with them as a result.

  • Lorne Jesso
    September 7, 2020

    Great Agent. Helped me get an excellent rate for my mortgage and very professional guidance.

  • Bracha Cagen
    August 31, 2020

    Kevin was very helpful in trying to find a mortgage that worked for my situation

  • Sanjukta Dasgupta
    August 25, 2020

    Easy to understand

  • Andrew Valtas
    August 22, 2020

    Looks out for customer’s best interest. Very friendly service and courteous.

  • Ngoc Nguyen
    August 19, 2020

    Great rates compared to bank

  • Keren Elmalem
    August 19, 2020

    Kevin was helpful and knowledgeable/.

  • Ck
    August 11, 2020

    Professional and very gud

  • Fenny You
    July 27, 2020

    Kevin sounded professional and knowledgeable.

  • Andrew Chen
    July 24, 2020

    Nice guy to talk to

  • Abhishek Rawat
    July 20, 2020

    nice information

  • Haitao Wu
    July 13, 2020

    I was not contacted by any agent but there was no option to leave the name blank, so just randomly selected one.

  • Vijit
    July 8, 2020

    Good agent

  • Georgette O'donnell
    June 27, 2020

    Very helpful and knowledgeable

  • Chris
    June 25, 2020

    Very prompt in getting back to me. Answered all my questions and provided complete information.

  • Vicknarajah Shanmugaratnam
    June 22, 2020

    He is excellent advisor and He help me a lot

  • Marion-frances Cabral
    June 21, 2020


  • Sara
    May 25, 2020

    Kevin gave excellent advice and has good understanding of mortgages, rates and his industry. Appreciated the advice he gave, helped me make a better decision. Thanks!

  • Jon Brooks
    May 10, 2020

    Good call back time. Knowledgeable. Helpful

  • Pratap Parihar
    April 29, 2020

    Really frustrating and ridiculous behavior. Even after providing tons of information which is already submitted while application, he is unable to provide products matching to requirements. When I visited Website, I was under impression that If I proceed with this company, I will get to know many good directions and products which will help me a lot. After interacting with this guy, it seems like I wasted my entire efforts. He sends email to call, when you call him he will reply those were generic emails, He don't have any information about it. Completely disappointed with CanWise Financials.

  • Kim Parsons
    April 15, 2020

    -Very informative. -Great at following up. -No pressure approach is appreciated

  • Kevin
    April 8, 2020

    Very good information. Hoping to do buisness soon.

  • Silvia Ly
    March 30, 2020

    Quick to return calls

  • Ernest Belyea
    March 30, 2020

    Very informative and honest

  • Kamil Tusznio
    March 27, 2020

    Kevin has been extremely quick to respond, thorough in his answers, and went the extra mile to help us make the right decision for us.

  • David Xu
    March 18, 2020

    Kevin was very thorough, quick and on time for our calls.

  • Robyn Slate
    March 17, 2020

    Knowledgeable. A bit condescending.

  • Andrew
    March 17, 2020

    Did not respond if I could communicate by email as I am deaf and can’t do phone conversations

  • Niroshan Arumugam
    March 17, 2020

    Great advice and calm approach

  • Anon
    March 16, 2020


  • Aloma Tyrrell
    March 7, 2020

    I emailed him back about when to call, when I keep getting automated emails in return.

  • Theo Witteveen
    March 7, 2020

    Website is great. Very informative. Contacting a staff member was difficult on a Friday morning

  • Sulaman Karimi
    February 13, 2020

    Did not call me back

  • Casey Cheung
    February 9, 2020

    Clear, concise, polite, and follows up in a timely manner.

  • Peter Mclean
    January 31, 2020

    Kevin is very helpful, patient.

  • Elie
    January 12, 2020

    Really informative agent and fast response.

  • Houshang
    December 31, 2019

    Answered all my questions patiently.

  • Ali Amer
    December 27, 2019

    Thanks a lot for your kind help.

  • Collins Angelo
    December 19, 2019

    Very professional and easy to work with. Understands all the mortgage needs and provides good rates.

  • Hellas Uddin
    December 15, 2019

    Great service.

  • Cynthia Nguyen
    December 14, 2019

    Kevin was great throughout the process. He took the time to break down information for me, reviewing what I was looking for to ensure best rates and solid long term planning.

  • Kwame Danso
    December 12, 2019

    Kevin was very helpful in taking our file and securing us a good rate within a short possible time.

  • Nayak
    November 30, 2019


  • Viacheslav Vekslender
    November 30, 2019

    Very polite agent

  • Hugo Cameron
    November 8, 2019

    Kevin was courteous and straightforward, and responded well to any questions.

  • Vince Grant
    November 8, 2019

    He made himself available when requested.

  • Daniel Lacey
    October 24, 2019

    Very good at following up and staying on top of my potential mortgage. Very good candor and gave me helpful advice despite the fact that it wasn't to his benefit. Only negative feedback is that he has a habit of interrupting/talking over me.

  • Simone Luc
    October 10, 2019

    got quotes, but it wasn't for the lowest rate, so not what I expected

  • Randy
    September 26, 2019

    He was patient with me and answered all my questions. He explained things well to me.

  • Rob
    September 24, 2019

    Very knowledegble.

  • Greg Jack
    September 14, 2019

    Prompt reply and very responsive and knowledgable!

  • M
    September 9, 2019

    Agent was extremely helpful and no sales pressure. However, did not get a rate that was even close to the advertised rate.

  • Amit Paul
    September 5, 2019

    Prompt response, candid discussions and knowledgeable.

  • James
    August 7, 2019

    Excellent attitute and customer services.

  • Laurence Sabay
    July 3, 2019


  • Phil Young
    July 3, 2019

    Answered all of my questions

  • Kevin
    June 16, 2019

    Received a call and emails, but when I told the agent a good time to call me back the agent failed to call back even though he said he would, This is after we agreed on a time on the phone, and I even sent an email with my availability which was at a reasonable time, again he said he’d call but never did.

  • Cijo
    June 7, 2019

    Excellent service

  • Megan Richardson
    June 7, 2019

    Kevin was thorough and followed up promptly.

  • Rahma Surve
    June 6, 2019

    They thorough in explaining to me how everything works and tried to accommodate me in every means possible

  • Eugenia
    June 6, 2019

    The customer service is incredible, when the agent was not able to find me he always left a message and followed up with an email.

  • Muhammad Azam
    May 21, 2019

    The agent was very keen to assist me in achieving my objective. I was guided through the process of application, and all pertinent information was collected by the agent. At the end, I was offered few options to consider.

  • Denis Barnard
    May 5, 2019


  • Easan
    April 19, 2019

    Agent Kevin chi handle the process very professionally and effectively. Plus your rates very competitive.

  • Martha Fraser
    April 11, 2019

    very willing to help. Provided information on a timely manner.

  • Shayne
    April 10, 2019

    Hi, don't remember the agent but he was incredibly helpful and gave me all the information that i needed to make the best choice when renewing my mortgage, excellence customer service.

  • Tony
    April 8, 2019

    Kevin is very knowledgeable. Will definitely recommend his service to anyone I know who has mortgage needs.

  • Tony Le
    April 7, 2019

    Smart, concrete examples.

  • Kevin
    March 22, 2019

    Very quick to respond and continues to follow up.

  • Won-chang Yoo
    March 12, 2019

    Fast responses and updates

  • Kwon Chung
    February 24, 2019

    Good advice information on the type of mortgages that fits my goal and plan.

  • Tracy
    February 23, 2019

    Great customer service followed up quickly very knowledgeable

  • Karen Jackson
    February 17, 2019

    Responsive and professional

  • Victor
    February 15, 2019

    Very helpful

  • Grace Chiu
    February 7, 2019


  • Maria
    February 5, 2019

    The rep listened to what I was looking for looked to match my needs and wasn't pushy. He answered all my questions and waited for my call back

  • Todd Dutchyn
    February 2, 2019

    Kevin has been prompt, accommodating, and very helpful.

  • Vitaly Brajnik
    February 1, 2019

    Not sure if that up to the agent or the agency, but I am not happy with admin fees and legal fees I was told I would need to pay to transfer my mortgage from TD

  • Chris
    January 27, 2019

    Haven't been able to connect consistently, but has been checking in regularly to inquire. Appreciate the effort.

  • Jeffrey Mcalpine
    January 26, 2019

    Kevin has been very clear in all of his communications with me. He has taken the time to explain things to me whenever I was unsure about anything. He has always been quick to respond as well

  • Richard Venne
    January 15, 2019

    Quick, knowledgeable, and efficient. Pleasant to talk to and deal with. Thank you.

  • Babbly Kaur
    January 7, 2019

    Reached out

  • Andrew Shinn
    January 6, 2019

    provided excellent service, and great rates.

  • Carla Johnson
    December 2, 2018

    Agent contacted me promptly, gave me honest, practical advice.

  • Navin Shankar
    November 25, 2018


  • Susanna
    November 22, 2018

    Kevin was very responsive and got back to me quickly.

  • Siu Ling Chang
    November 17, 2018

    Responsive was quick and very professional

  • Matt Shevchenko
    November 15, 2018

    Kevin followed up with me several times and made sure that he was available for any questions I had.

  • Patrick Fitzgerald
    November 1, 2018

    He was very open, honest, and sincere.

  • Brian Low
    November 1, 2018

    Kevin was very responsive and patience and will answer your questions and concerns with great clarity. As well he would give you many options based on your criteria when it comes to choosing a mortgage.

  • John Nairn
    October 22, 2018

    He answered my questions well.

  • Iris Griffin
    October 13, 2018

    Kevin was very professional and provided good guidance on my mortgage questions.

  • Wenbo Xu
    September 2, 2018

    Good service, very fast response. I appreciate it.

  • Lisa Alexander
    September 1, 2018

    Unfortunately it was too early to discuss mortgage rates but I will be kept on a call back list when it's closer to renewal day.

  • Rachel Hartwick
    August 26, 2018

    Very helpful and informative. Helped me understand the aspects of each rate posted and was willing to help me find the most appropriate rate for my situation.

  • Sherryl Fraser
    July 18, 2018

    Very honest and gave sound advice

  • Diane St Denis
    July 17, 2018

    They were quick to respond and very truthful about the best way to go with my mortgage. Thank you

  • Jun
    July 16, 2018

    Had a busy week at work. After the very first email from Kevin, I was planning to get back to him on the weekend. During those just three to four days, I received two more follow up emails. It truly turned me off. Seemed desperate. Filling up my inbox unnecessarily. Left a bad taste in my mouth. Will not recommend CanWise, just based on this.

  • Wen Di Bian
    May 24, 2018

    The overall experience is great. Kevin can give me feedback in prompt. His job is great. i am satisfied with that.

  • Alina Leica
    May 17, 2018

    The information listed on the website was very useful. The agent contacted me promptly in a short time after I submitted the inquiry. Quite impressive!

  • Stephanie Whittamore
    May 12, 2018

    He was very prompt in responding but said it wasn't worth putting through a pre-approval application for a better rate than 3.34%, without asking any of my details, which was a bit frustrating.

  • Paula Walmsley
    May 5, 2018

    I didn't speak with him because I decided to stay with my current rate, but he tried to reach me several times through both email and phone. This would have been great if I was deciding on a new rate!

  • Vikram Prasanna Dhurvas Thirumoorthy
    April 25, 2018

    Guided me with actual facts without any false information and incorrect hopes .

  • Gerard Waslen
    April 22, 2018

    Helpful and informative

  • Junfeng Liu
    April 16, 2018

    Good speed response

  • Marie Hoy
    March 26, 2018

    Kevin was prompt and accommodating.

  • Marjolaine Eckert
    March 25, 2018

    Very informative

  • Brian Marlow
    March 17, 2018

    well diverse and knows his stuff

  • Sandra Milich
    March 8, 2018

    Honest and friendly

  • Maria Hu
    March 6, 2018

    I am a realtor for 35 years, always had to enquire and self compare from each individual source. This Ratehub is the most sensible idea in today's fast, inquisitive, ever competitive & transparent market worldwide. Excellent !!

  • Andrew Lafleche
    March 6, 2018

    He was transparent with what he was able to do for me. No bullshit.

  • Darion Ducharme
    March 4, 2018

    Amazing!! Thanks!

  • Sydney Haley
    March 3, 2018

    Kevin connected with me very fast. He gave me all the nessessary information over the phone. I was a little bit bothered that he could not give me the rate in writing (for whatever reason) and it was very evident he was motivated to sell this mortgage - endless calls/emails. To be 100% honest I was annoyed by the amount of calls I received. I’m sure the nature of his calls had good intentions - like securing a mortgage. However, I would have called back and connected with him at my convenience and/or when a desirable rate came up.

  • Ken Kang
    February 14, 2018

    very kind.

  • Dianne Cormier
    February 7, 2018

    Kevin contacted me within hours by phone & email. He was professional & efficient. The Ratehub was a disappointment. The listed rates were not accurate.The 2 lending institutions that I was interested in had inaccurate rates listed.

  • Daniel S
    February 5, 2018

    Very prompt in communication and available to explain all my concerns.

  • Aditya Chourasiya
    January 21, 2018

    Should’ve taken longer to describe the process instead of handing over the non disclosure documents upon first call. Overall okay experience.

  • Imad Didi
    January 19, 2018

    Good service

  • Kashif Ahsan
    January 10, 2018

    nice service

  • Russell
    January 5, 2018

    Great insight. Only thing i would advise is to tighten up on the follow up process. Between the time i was contacted by him and the time i am writting this i have learned that i qualify for early renewal. So there will be no penalty. I have since been in contact with another broker and 2 banks, but i value the information Kevin gave me so i will give him a fair shot before i make a decision.

  • Ronaldo Goncales
    January 4, 2018

    He has given a lot of atention

  • Lynn
    December 30, 2017

    Prompt reply to my email. Very informative with clear and concise feedback.

  • Greg
    December 24, 2017

    Kevin was very attentive and was available to answer any questions we had about terminology and other unknowns. He got us a great rate in a short time, and ended up saving us thousands of dollars. He was honest and upfront about what he could deliver and he delivered.

  • Sandra Bimson
    December 23, 2017

    Quick and efficient and I was very happy with the rate I got.

  • Barry Bond
    December 23, 2017


  • Narjis Zaidi
    December 21, 2017

    He was good but was not able to get us the mortgage

  • Jim Armstrong
    December 14, 2017

    Very knowledgeable

  • Denise Agard
    December 7, 2017

    Seemed disorganized. Kept sending emails to set up initial meeting even though we had already spoken.

  • Kathleen Russell
    November 11, 2017

    Broker gave excellent advice and was extremely helpful and prompt on all services.

  • Elias Dabbagh
    November 1, 2017

    Kevin provided a great service and was very upfront, told us what to expect and what we need to prepare in advance before proceeding.

  • Andree Ansaldo
    November 1, 2017

    Very tenatious

  • Jeff Harris
    October 28, 2017

    Very informative and nice.

  • Juan Martel
    October 28, 2017

    Excellent service. Kevin is very knowledgeable and gave me lots of options and information. He followed up promptly and made this task a great experience!

  • Abdulmuhdi Enshassi
    October 22, 2017

    Good Service.

  • Michelle Nilson
    October 11, 2017

    No additional comments

  • Danny
    October 8, 2017

    Kevin contacted me through Email and Phone and did a good job trying to help me with mortgage related products.

  • Shalinbhai Joshi
    September 14, 2017


  • Egbe Aibangbee
    September 13, 2017

    The agent understand what his talking about and the market.

  • Diane Brunet
    September 12, 2017

    Readily available. Very knowledgeable and professional.

  • Gerald & Joan Barker
    September 10, 2017

    seemed hesitant at first but more confident as time passed

  • Sharif Barakzai
    September 3, 2017


Location Please ensure your location is correct in order to find the best rates available in your area.

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Suite 1100 - 20 Queen Street West
Toronto, Ontario
M5H 3R3
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