Kevin Chu

Kevin is well informed and helpful. Had a good experience! - Archit Shah

Kevin Chu. That’s your guy. He walked us through everything we needed from the moment we started thinking about buying a house. I shopped with all of the big banks and Kevin still came out as the most competitive. He’s knowledgeable, prompt, and provides sound advice. Started looking in Sep 2022. Bought in Oct 2022. Closed Jan 2023. Kevin was there through it all. RateHub provided me the best rate, and Kevin gave me world class service. I will be working with them again when I’m up for renewal. - Johnny N.

I worked with Kevin Chu to get myself a mortgage. He was more than helpful in getting me the best possible mortgage in a very short timeline. I would recommend him to any of my future friends/colleagues that need a mortgage. Thanks again Kevin! you are amazing. - Julian Di Giovanni

Excellent people and great service. Couldn't have expected for more. - mithun gupta

Awesome experience working with Kevin Chu, he was on the ball in all aspects - organized, experienced, knowledgeable, and was able to break everything down into laymen's terms to help me make the best decision on the type of loan to proceed with. Also he had the best rate. - Eddie Si

Thanks to Kevin C for helping me out with mortgage process. He was very patient as he provided valuable advice and helped guide me around the pitfalls. - E Chan

We couldn't have asked for better service than we received from Ratehub and Kevin Chu. Kevin is extremely knowledgeable and proactive, and was very responsive whenever we reached out. The whole process was extremely smooth, and Kevin's guidance was hugely helpful. We got a great rate and a fantastic new home with minimal stress, thanks to Kevin and the Ratehub team. - Thomas Scott

Kevin Chu is hands down the best mortgage broker we have ever worked with. He made it an extremely easy process and went above and beyond to help us secure both a mortgage renewal and a brand-new mortgage. He took the time to listen to our needs and explained everything in detail along the way. We really appreciate the extra mile he went, and we would not hesitate to recommend him to anyone! - Julianne Simpson

Being a newcomer to this country, I needed a helping hand and support going for our first home here. I am very pleased that I chose RateHub.ca for my mortgage. I was working with Kevin Chu, and hands down he's one of the most customer friendly and knowledgeable salesperson I have come across. Not only he clarified all my doubts, he also suggested the best operating procedure in the process of purchasing the home. Kevin goes an extra mile to accommodate your requests, while maintaining his professionalism and work ethics intact. Highly recommend Rate Hub, only for Kevin! - Mayank Arora

Kevin Chu is incredibly kind and supportive. I wouldn’t have reconsidered Ratehub after my initial experience with my mortgage broker, but Kevin has made me reconsider. He’s a keeper. - Mariah Deller

Amazing service. my agent(Kevin) was very responsive and quick to move my case -Amanpreet Singh

Kevin helped us with the our cottage mortgage setup and again 4yrs later for refinance. He was so awesome that we asked him to help us with our primary residence when it was time to renew. Kevin has always been responsive and answered any questions we had. I truly appreciate his help in finding us the right mortgage that suited our needs and for keeping us informed every step of the way. Thanks Kevin! - Priscilla Mancini

Kevin was excellent, provided us with regular updates on mortgage rate changes while we were searching, and helped us out when we had to make some changes to our approval after the fact 10/10. Best rates available! - Dugan Maynard

5 star rating - Naman Agarwal

Kevin Chu at Canwise Financial was very knowledgeable . He answered all my questions and gave me a better option on my mortgage than what I had in mind. Thanks Kevin. - Ernest Yeboah

Kevin Chu is amazing. He helped make the process of closing on a mortgage as stress free as possible. - Tamara G

I had a great experience working with Kevin Chu in getting my first mortgage. The process was totally smooth and hassle free. Everything was very professional. Will definitely recommend. Thank You! - Kishore Devati

We recently purchased our first home and sought help from Canwise for our mortgage. I can say this with certainty that after talking to multiple mortgage brokers and banks, the experience we had with Canwise was exemplary. The reason for that was Kevin Chu, our mortgage advisor, who not only helped us get the best rate in the market but also gave us extremely valuable advise along the way to make the right decision. As a first time home buyer, there are so many questions and doubts one has, but thanks to Kevin - we not only made informed decisions but the entire process went super smooth. Thanks again, Kevin. We would highly recommend reaching out to Canwise if you are in the market for a mortgage and don’t forget to ask for Kevin ! - Vasav Pathak

We just closed our second house Mortgage with Kevin , same great service as always !!! Looking forward to the next one! We had a great experience with CanWise getting our mortgage approval, Kevin gave us outstanding service and was very prompt and detailed in answering any of our questions and explaining different options to us. We would certainly use them again and highly recommend there services. - Chris Lowans

Great experience working with Kevin Chu. Extremely patient and professional in guiding through the process. Kevin worked with me to recommend options that worked with my planning and timelines. I would highly recommend him to friends and family. - Alexander Zheng

My experience with Kevin Chu at Canwise was excellent. Unlike other mortgage brokers, they try to make life simple for you. Kevin responded promptly to each and every question and concern of mine with great clarity. They also absolutely offer the best rates. My go to place for future needs. - Vikram Arora

Extremely helpful advice and service. Highly recommend! - Manivanna Thevathasan

CanWise were great to work with. Helped me every step of the way and were very quick to respond. Will definitely be using them next time around! - Jonathan Guy

I highly recommend CanWise Financial, more specifically Kevin Chu. Kevin is very helpful, patient, and informed. I did my own due diligence but Kevin helped me more than what I learned on the internet. Kevin provided good guidance and helped me choose the best mortgage solution for me. Kevin also got me a better rate than our initial agreement after a couple of weeks. During the closing week, there were some issues that needed to be resolved but even though mortgage is not the issue, Kevin is informed enough to help resolve the issue. Again, I highly recommend Kevin Chu. Extension: 116 - Charles Martin Virtusio

We are very happy with our experience with Canwise. They helped us 2 new mortgages this year and provided excellent advice and guidance through the process. They were always professional and very quick to respond. - Greg Colling

Kevin Chu was an absolute professional. The end result is that I was able to get a mortgage with the best rate. He followed up on all the details, explaining each issue carefully. Background - I did NOT start with Canwise. But I am so glad I did. I started with three different bank financial advisors and none of them could carry the ball to the finish line. Each of these in-house financial advisors were NOT able to navigate around issues/complications. Given the importance to their bank's business you'd think they would pay more attention. I won't comment further on that. I would not have believed that there would be a place for independents to help consumers out. I don't usually write reviews but this one deserves it. Five stars. - Ken Mark

Extremely happy customer here. I worked with Kevin Chu. As a first time buyer, I was anxious and there were a lot of unknowns. Kevin went above and beyond explaining the process and clarified all the questions I had. It was a smooth and easy process in the end thanks to Kevin. He got me a great rate too. Definitely recommend Kevin Chu and CanWise. - Lakshitha Karunaratna Hiyare Gamage

Fantastic broker experience. Always focuses on providing you the best options and helping you understand them. Best rates found here for me and an amazing customer service experience! - Stephen Bailey

Hi, Just want to state my experience with Michael Capobianco in Canwise. We are new to Canada. Me and my wife, just bought our first property in here. Michel Capobianco from Canwise ,was extremely helpful in terms of explaining, not only all the details for mortgage approval process, but also what should be the right choice for us,which is key of any long term and trusted relation. We want to pass our sincere thanks to Michael C and hope to work with him in future too. Aug,2021: So here I am due for my renewal ,and this time also I decided to go with Canwise Financial, who helped us to secure mortgage for our home 5 Years back. We worked with Kevin Chu this time. Not only he helped us to secure a low rate but also gave us valuable advise to get the right product we need. I strongly recommend Kevin Chu and his team in Canwise Financial anyone who is buying their home or renewing mortgage for hassle-free experience(trust me, right mortgage agent is so much needed to have peace of mind). - Avishek Karmakar

I worked with Kevin who did an exceptional job. He was processional, always available to answer my questions, and most importantly was able to provide me with a very competitive interest rate. - Tom Simopoulos

I totally recommend CanWise. It was an absolute pleasure to work with Kevin Chu. He is extremely accurate, professional and prompt. Entire process is simple and Kevin helped me all the way through to end. -Onkar Kulkarni

My broker was very helpful and friendly overall. There was one glitch in our mortgage process that probably could have been avoided (hence the 4 stars) with bit more research and attention to detail, but luckily it resolved itself and the broker worked hard to remedy it. - Vivian Lee

This is absolutely how the mortgage process should be. We worked with Kevin Chu after getting a recommendation for CanWise from a friend, and it was an excellent experience. Kevin skillfully and patiently helped us understand our mortgage options, and we ended up with by far the best rate around. Kevin was proactive in communications and helpful with every step of the process. Highly recommended. - Luke Breems

Great experience working with Canwise! Kevin was friendly, helpful, honest and easy to work with! Very responsive to any questions/concerns. Thank you! - Megan Cox Misawa

I would like to thank Kevin Chu from CanWise financial for his help in every stage of our mortgage experience. As a first time home buyer, we relied heavily on Kevin's expertise to understand the nuances of the mortgage and he took special care to make sure we get the right information to make an informed decision. He was also able to get us a fantastic rate for our mortgage. I will happily recommend Kevin and CanWise for your mortgage requirements. - shaman singh

Great rate and great service. Relatively simple considering everything was done remotely - Bill Wolfenden

Kevin chu was an amazing help in this process. Answered a ton of questions that a first time home owner needed help with :) - adam prestidge

I was skeptical at first but don't even bother looking anywhere else for your mortgage needs. Kevin Chu helped me secure an amazing rate and he is one of the most knowledgeable brokers I have dealt with. Kevin made himself available at all times to answer any questions/concerns and was always extremely professional and pleasant to deal with. I am glad I now have a go-to contact for any of my future mortgage needs. Thank you Kevin and Canwise! - Kevin K

Service was professional, the process was smooth, and Kevin showed much patience answering the same question several times. 10/10 - Would recommend. - Matthew Brownlow-Hewett

Kevin Chu was the mortgage broker that worked with me and he was very professional throughout the whole process. He went above and beyond our expectations and I would highly recommend him to anyone looking for a mortgage. -

Kevin, listened to my situation and provided good advice on options to consider.

I worked with CanWise Financial the second time, very good company, professional service! - Jeff Zhao

Kevin Chu helped me all through the mortgage process. He made it easy and understandable and worked with me to get a great rate. Highly recommend him and his brokerage. - Vasily Gorbounov

Canwise financial got us the best rate for the mortgage on our first home, and by a large margin!! Kevin Chu was our amazing broker, and he took his time explaining and answering any and all of our questions, making the mortgage process as stress-free and enjoyable as it can be!! We are so grateful, and couldn't recommend canwise and Kevin enough! - Josh Cowie

I recently refinanced my mortgage. I worked with Kevin Chu who was fantastic. He was able to get me a great rate. He very clearly explained how everything worked and kept me in the loop throughout the whole process. He was patient and answered all of my questions. I would highly recommend CanWise and Kevin Chu! - Kath T

Kevin and the team made my first mortgage experience pretty much stress-free and got me an incredible rate. Thanks. - Paul Bialo

Kevin Chu and his team helped me find the best rates possible on my mortgage. Friendly professional service, top-notch! Highly recommend. - Randy Douglas

Kevin Chu from CanWise helped me with securing my mortgage, I was happy with the rates, overall responsiveness, and the timely manner in ensuring the financing proceeded smoothly. - Hunk Poon

Kevin Chu was fantastic - I would absolutely recommend working with him and CanWise. He exceeded my expectations for several reasons: 1) Product Fit - we got the best combination of rates and LTV by working with Kevin. This was the result of both the product that he knew would be obtainable as well as taking the time to understand what would be the best fit for me. As I had been chatting with other lenders, I am confident this would not have been possible without working with him. 2) Speed - this happened on three dimensions. a) He was quick to respond whenever I reached out. b) When an important update from the appraisal/lender came in, he would reach out to me right away. c) the overall process throughout the different phases went quickly - Kevin moves fast. 3) Caring - Kevin was empathetic to any concerns/questions that I raised and would bring up issues for me to be aware of and think about, in order to help me make my decision. After the closing, he made sure to follow up and see if everything went well. Go with Kevin Chu and CanWise! - Clarence Tso

Representative was very knowledgeable and responsive. I would highly recommend! - Brent Jackson

Very good rates and service! 👍 - damashka damashka

Would highly recommend Canwise. Great rate - the lowest I could get even though I was working with multiple brokers. I worked with Kevin Chu and he was great. Direct and to the point he was able to get everything I need done for my purchase. Also had a number of touch points and reached out afterwards as well just to touch base. Great customer service - Ethan Dewick

We had the distinct pleasure of dealing with Kevin Chu from Canwise. He was absolutely one of the most professional, caring, highly responsive and informative advisors we have EVER dealt with. My recommendation is if you are looking for a mortgage or refinance; reach out to Kevin and the Canwise team. Never again shall we deal directly with a bank. - Curt Nield

My mortgage refinance did not go smoothly due to appraisal problems. Kevin from Canwise worked very hard to save the deal. Excellent service from Canwise to work with Lender to sort it all out. - David Turner

Kevin was super helpful. Not only did he get me a great rate, but he gave me the education on mortgage shopping along the way. - Jon Siadat

Had a Great experience dealing with Kevin Chu for my recent mortgage renewal. He explained so many things during the whole process. Great professionalism and honest service and at the same time, i got the best rates. We did so many paperwork changes and Kevin helped all the time. Thanks a lot Kevin and Canwise. - Chetan K

5 Star review - Raffi Ohanis

Kevin Chu was able to get us the best rates and secure our mortgage! He was very responsive on all of my questions and very knowleadgeable! I would highly recommend his services for your mortgage needs.Thanks again Kevin!!! Ron and Analyn - Lyn costudio

Kevin Chu was incredibly insightful and helpful throughout the mortgage process. He was responsive and transparent - I would highly recommend his expertise to all my friends and family. - Sarah Hussein

Customer service is great

Kevin Chu helped me through the whole process and secured us a great mortgage rate! - Mike Gough Mike Gough

Kevin Chu from CanWise has been amazing as he helped me refinance my apartment. What made him amazing? 1. Transaction and process was very smooth 2. Available anytime you have questions 3. Secured what I believe the lowest rate at the time of 1.5% 4. Explained the process to me, and discussed my personal circumstances to help me choose the best approach. Will come back to working with Kevin once my preconstruction condo is ready. - Shereen Batarseh

Kevin was very informative and helpful.

Good info.

Best mortgage/refinance experience we have had across 4 mortgage experiences. • Same-day call backs and email responses – 100% across the board • Did not rush me through my several questions up front, while weighing my options • Proactively called out areas of risk re: missing or incomplete documentation I had provided and was actively engaged in problem solving discussions until we found resolution THANK YOU to Kevin Chu - the agent who led our refinancing experience and drove this 10/10 customer experience! - Shawn Gunter

Kevin from CanWise was wonderful to work with, quick to respond and patient with all our questions. Our refinance was smooth and quick. Thank you! - Michael Bebjak

Website navigation is simple, easy and fast to get answer. Thank you, Ratehub, especially in this challenging time of the pandemic!

He knew his product. Very informative person.

It was great that he was so passionate and followed up.

We had a great experience with CanWise getting our mortgage approval, Kevin gave us outstanding service and was very prompt and detailed in answering any of our questions and explaining different options to us. We would certainly use them again and highly recommend there services - Chris Lowans

Canwise is the only place I would consider after my experience with Kevin Chu and the team. Contacted a couple of banks before checking in with Canwise and they didnt even come close to the rate I recieved with my mortgage. The whole experience was smooth and informative. Kevin was very knowlegable and answered any questions I had and promptly. Highly recommend Kevin Chu and Canwise for any of your mortgage needs. Thanks Again Kevin R

Reached out quickly enough but when we both agreed to a day and time for a phone call, he never called. I did not receive a reason or an apology.

He was super helpful!

Awesome Company! Kevin Chu helped me along the way to get the Lowest possible rate on my second home. He answered all my questions along the way & gave great advice. I highly recommend CanWise Financial. Lorne Jesso

I worked with this amazing brokerage.. especially Kevin Chu who had helped me with my mortgage.. he went above and beyond with every step of the process and made sure I got the best rate possible.. I would definitely recommend this brokerage for anyone looking for support on mortgage.. Thanks again Kevin for all your support! Mohan Vamsee Sattiraju

For the most part, Kevin was lovely, knowledgeable and patient. There were a few times Kevin explained complicated concepts quite quickly. Also, this survey should be in alphabetical order. I almost picked the wrong kevin assuming the list was alphabetical and there were no other Kevin’s.

good job, sent a couple redundant emails

Was very helpful and informative. Gave great advice on what to do in order to acquire a mortgage loan.

Returned my call the next business day and sent his contact information by email.

Ran across CanWise late one Friday night and don’t regret it at all. Kevin and his team made my refinancing such an incredible experience. Kevin answered my question very promptly, and easy to understand. He treated me like a human and not a file. Thank you so much for making this process very enjoyable Frank Hernandez

He got in contact with me ASAP. I am sure when I have to deal with him he will be great. I am saying this because my husband and I are still looking for places.

CanWise helped us to finance our current home and pull equity from it to allow us to buy our 2nd home. Both transactions went through flawlessly with Kevin Chu. The rates secured by CanWise will save us money during the term. I recommend Kevin and CanWise if you are looking for a new mortgage. Diane Laurentino

quick feedback

Kevin was helpful, went through the details with me

Kevin Chu - What a champ! Kevin went above & beyond assisting in getting our mortgage. No matter what time of the day, Kevin was super responsive and assisted in answering every query. From Day 1 to Day million! Thanks Kevin! @Canwise - Kevin is absolutely a great asset! Great doing business with you. Richard Paul

Kevin was professional, courteous, very helpful I would recommend him to others. Already have !!

We would like to thank Kevin Chu for his exceptional service while finding us our mortgage. Kevin was there on every step of the way, guiding us with every process making it look easy at the same time keeping us at ease which can be stressful time. Kevin also continuously watched the market for a lower rate and dropped the rate three times before we closed finding us incredible rate. We highly recommend Kevin as he is informative, professional and was every responsive to our emails. Ruby S.

Was ready and nice interdiction.

Frankly, Kevin came off as a bit condescending in how he spoke to me. I am not an expert at mortgages or buying houses, just as most people are not, so I would expect a mortgage advisor to have more patience in explaining things to a prospective client. Could have had the same conversation in a much more pleasant way. Then he emailed saying sorry we haven’t been able to connect, when I have already spoken to him. Not impressed. Won’t go with them as a result.

I was very satisfied with what Kevin Chu has done for my family. It is my first time getting a mortgage so I didn't know about processes, terms, and many other things. He explained very well and so kind. Specially, I could reach him very easily whenever I needed. When he could not answer phone, he came back to me very quickly to support me. Thank you Kevin for everything what you have done for me!! Ij B

Great Agent. Helped me get an excellent rate for my mortgage and very professional guidance.

Kevin Chu was very easy to get a hold of anytime we had a question. He updated us when rates were more favourable for us. CanWise also offered a cash back incentive that was a no brainer. Highly recommend! Brian Y

Kevin was very helpful in trying to find a mortgage that worked for my situation

Easy to understand

Looks out for customer’s best interest. Very friendly service and courteous.

Great rates compared to bank

Kevin was helpful and knowledgeable/.

Professional and very gud

Kevin sounded professional and knowledgeable.

Kevin Chu has helped us secure not one but 2 mortgages now. Super professional, proactive and ON IT! Cecilia Hui

Nice guy to talk to

nice information

Kevin Chu was extremely professional and took the time to explain in detail any concerns I had. He helped me out securing a mortgage for my first home and secured me a early renewal a year later to save thousands in interest. Will definitely recommend Kevin Chu and Canwise! Brian Low

I was not contacted by any agent but there was no option to leave the name blank, so just randomly selected one.

Good agent

Very helpful and knowledgeable

Very prompt in getting back to me. Answered all my questions and provided complete information.

He is excellent advisor and He help me a lot

Consistent

I had a great experience with Kevin from CanWise when I recently refinanced my mortgage. We started the process about 6 months before my mortgage expiry and he was in continual communication with me throughout the process. He kept me informed of rates and any expected market trends, which I appreciated. Kevin was also able to get me a great rate and once we locked it in 4 months before my refinance date he ended up contacting me a couple of times with even better rates. He was always very accessible over the phone or email and I felt well taken care of. The transition to the new mortgage went very smoothly. He also helped me qualify for a mortgage promo with the bank, saving me thousands of dollars. I highly recommend Kevin and CanWise to anyone that needs a mortgage and will work with them again in the future. Endri Gjiri

Had a great experience working with Kevin Chu to get our mortgage in place. He stayed on top of our file and made the process as pain free as possible. Thanks Kevin! Kami Tusznio

I dealt directly with Kevin and it was a pleasure. He provided great updates and I felt he was very transparent in dealing with me. I would have no problem recommending CanWise!! Emile Boudreau

Kevin gave excellent advice and has good understanding of mortgages, rates and his industry. Appreciated the advice he gave, helped me make a better decision. Thanks!

Huge thanks to Kevin Chu for helping me renew my mortgage! The level of customer service I experienced was phenomenal. Kevin was transparent from the very beginning. He explained the renewal process in detail and told me the best rate he had at the time. He encouraged me to shop around with other brokers and lenders, and advised what questions to ask them. He called me regularly to give me rate updates. In the end, Kevin was able to get me a much better rate than the incumbent lender. I'm super happy with the service I received and I highly recommend Kevin! Ming Liu

Our advisor was Kevin Chu. Our first time going with a broker. He was a great help and answered all our questions. He helped us get the best mortgage rate, that was so much better than what the banks were offering. Very professional and friendly. Would recommend anyone looking for a mortgage to contact CanWise. Jen N ANdrew

I had an overall very pleasant experience working with Kevin Chu from CanWise in getting my mortgage approved and executed from beginning to end. In order to get the lowest rates with a non-major bank in Canada, I had to provide many additional documentation with complex bank records to justify my financial standings. Kevin was very patient and definitely made the process easier had I gone to the small bank myself. I secured one of the most competitive rates in 2020 and so far, have not found a lower rate at any major bank. Overall, I would and have recommended Canwise to friends and family seeking a new mortgage or mortgage renewal. Rendi Wu

Full disclosure, my mortgage broker, Kevin Chu, asked me to write a review, but deservedly so. He was on the ball with everything going through, from the time I started shopping for an investment property, right till closing. He answered all of my questions, queries, and was on the ball for getting back to me anytime I could not immediately reach him. I'll be working with him again, as I don't plan to stop here in building my portfolio, and working with the major banks, from my experience, has almost always become a headache. From my experience, it's not always about the company or the bank, but more so about the person you are dealing with. I want to be clear in this review, this five star rating is for my broker, Kevin, as I have had some excellent experiences with him and others like him in the banking industry, and they are few and far between. Casey CHeuung

Good call back time. Knowledgeable. Helpful

Really frustrating and ridiculous behavior. Even after providing tons of information which is already submitted while application, he is unable to provide products matching to requirements. When I visited Website, I was under impression that If I proceed with this company, I will get to know many good directions and products which will help me a lot. After interacting with this guy, it seems like I wasted my entire efforts. He sends email to call, when you call him he will reply those were generic emails, He don't have any information about it. Completely disappointed with CanWise Financials.

-Very informative. -Great at following up. -No pressure approach is appreciated

Very good information. Hoping to do buisness soon.

Very informative and honest

Quick to return calls

Kevin has been extremely quick to respond, thorough in his answers, and went the extra mile to help us make the right decision for us.

Kevin was very thorough, quick and on time for our calls.

Great advice and calm approach

Knowledgeable. A bit condescending.

Did not respond if I could communicate by email as I am deaf and can’t do phone conversations

N/A

Website is great. Very informative. Contacting a staff member was difficult on a Friday morning

I emailed him back about when to call, when I keep getting automated emails in return.

Did not call me back

Clear, concise, polite, and follows up in a timely manner.

I was working for a second time with Kevin and he is amazing. My own mortgage company did some miscalculations in payments, while kevin was right on the spot (I teach finance so I checked them). I strongly recommend them. Babak Lotfaliei

A smooth transaction and good rate. Thank you. Andrew Rosselet

Kevin is very helpful, patient.

My Agent Kevin Chu from CanWise was very reliable, proactive and knowledgeable and took all necessary steps to complete my request in a very short time and he provided me with very valuable advice and recommendation... Thank you Kevin and CanWise team for your great efforts and professional services Mohamed Bhery

Really informative agent and fast response.

I had the pleasure of working with Kevin Chu of CanWise Financial just two weeks before my closing. He was highly professional and managed to secure me an incredible rate beyond what I had expected. I highly recommend Kevin and his team at CanWise Financial! Kwame Danso'

Answered all my questions patiently.

Thanks a lot for your kind help.

Very professional and easy to work with. Understands all the mortgage needs and provides good rates.

Great service.

Kevin was great throughout the process. He took the time to break down information for me, reviewing what I was looking for to ensure best rates and solid long term planning.

Kevin was very helpful in taking our file and securing us a good rate within a short possible time.

Helpful.

Very polite agent

Kevin was courteous and straightforward, and responded well to any questions.

He made himself available when requested.

Very good at following up and staying on top of my potential mortgage. Very good candor and gave me helpful advice despite the fact that it wasn't to his benefit. Only negative feedback is that he has a habit of interrupting/talking over me.

got quotes, but it wasn't for the lowest rate, so not what I expected

He was patient with me and answered all my questions. He explained things well to me.

Very knowledegble.

Prompt reply and very responsive and knowledgable!

Agent was extremely helpful and no sales pressure. However, did not get a rate that was even close to the advertised rate.

Prompt response, candid discussions and knowledgeable.

Excellent attitute and customer services.

Answered all of my questions

Excellent

Received a call and emails, but when I told the agent a good time to call me back the agent failed to call back even though he said he would, This is after we agreed on a time on the phone, and I even sent an email with my availability which was at a reasonable time, again he said he’d call but never did.

Kevin was thorough and followed up promptly.

Excellent service

They thorough in explaining to me how everything works and tried to accommodate me in every means possible

The customer service is incredible, when the agent was not able to find me he always left a message and followed up with an email.

The agent was very keen to assist me in achieving my objective. I was guided through the process of application, and all pertinent information was collected by the agent. At the end, I was offered few options to consider.

Great

Agent Kevin chi handle the process very professionally and effectively. Plus your rates very competitive.

very willing to help. Provided information on a timely manner.

Hi, don't remember the agent but he was incredibly helpful and gave me all the information that i needed to make the best choice when renewing my mortgage, excellence customer service.

Kevin is very knowledgeable. Will definitely recommend his service to anyone I know who has mortgage needs.

Smart, concrete examples.

Very quick to respond and continues to follow up.

Fast responses and updates

Good advice information on the type of mortgages that fits my goal and plan.

Great customer service followed up quickly very knowledgeable

Responsive and professional

Very helpful

.

The rep listened to what I was looking for looked to match my needs and wasn't pushy. He answered all my questions and waited for my call back

Kevin has been prompt, accommodating, and very helpful.

Not sure if that up to the agent or the agency, but I am not happy with admin fees and legal fees I was told I would need to pay to transfer my mortgage from TD

Haven't been able to connect consistently, but has been checking in regularly to inquire. Appreciate the effort.

Kevin has been very clear in all of his communications with me. He has taken the time to explain things to me whenever I was unsure about anything. He has always been quick to respond as well

Quick, knowledgeable, and efficient. Pleasant to talk to and deal with. Thank you.

Reached out

provided excellent service, and great rates.

Agent contacted me promptly, gave me honest, practical advice.

Good

Kevin was very responsive and got back to me quickly.

Responsive was quick and very professional

Kevin followed up with me several times and made sure that he was available for any questions I had.

He was very open, honest, and sincere.

Kevin was very responsive and patience and will answer your questions and concerns with great clarity. As well he would give you many options based on your criteria when it comes to choosing a mortgage.

He answered my questions well.

Kevin was very professional and provided good guidance on my mortgage questions.

Good service, very fast response. I appreciate it.

Unfortunately it was too early to discuss mortgage rates but I will be kept on a call back list when it's closer to renewal day.

Very helpful and informative. Helped me understand the aspects of each rate posted and was willing to help me find the most appropriate rate for my situation.

Very honest and gave sound advice

They were quick to respond and very truthful about the best way to go with my mortgage. Thank you

Had a busy week at work. After the very first email from Kevin, I was planning to get back to him on the weekend. During those just three to four days, I received two more follow up emails. It truly turned me off. Seemed desperate. Filling up my inbox unnecessarily. Left a bad taste in my mouth. Will not recommend CanWise, just based on this.

The overall experience is great. Kevin can give me feedback in prompt. His job is great. i am satisfied with that.

The information listed on the website was very useful. The agent contacted me promptly in a short time after I submitted the inquiry. Quite impressive!

He was very prompt in responding but said it wasn't worth putting through a pre-approval application for a better rate than 3.34%, without asking any of my details, which was a bit frustrating.

I didn't speak with him because I decided to stay with my current rate, but he tried to reach me several times through both email and phone. This would have been great if I was deciding on a new rate!

Guided me with actual facts without any false information and incorrect hopes .

Helpful and informative

Good speed response

Kevin was prompt and accommodating.

Very informative

well diverse and knows his stuff

Honest and friendly

I am a realtor for 35 years, always had to enquire and self compare from each individual source. This Ratehub is the most sensible idea in today's fast, inquisitive, ever competitive & transparent market worldwide. Excellent !!

He was transparent with what he was able to do for me. No bullshit.

Amazing!! Thanks!

Kevin connected with me very fast. He gave me all the nessessary information over the phone. I was a little bit bothered that he could not give me the rate in writing (for whatever reason) and it was very evident he was motivated to sell this mortgage - endless calls/emails. To be 100% honest I was annoyed by the amount of calls I received. I’m sure the nature of his calls had good intentions - like securing a mortgage. However, I would have called back and connected with him at my convenience and/or when a desirable rate came up.

very kind.

Kevin contacted me within hours by phone & email. He was professional & efficient. The Ratehub was a disappointment. The listed rates were not accurate.The 2 lending institutions that I was interested in had inaccurate rates listed.

Very prompt in communication and available to explain all my concerns.

Should’ve taken longer to describe the process instead of handing over the non disclosure documents upon first call. Overall okay experience.

Good service

nice service

Great insight. Only thing i would advise is to tighten up on the follow up process. Between the time i was contacted by him and the time i am writting this i have learned that i qualify for early renewal. So there will be no penalty. I have since been in contact with another broker and 2 banks, but i value the information Kevin gave me so i will give him a fair shot before i make a decision.

He has given a lot of atention

Prompt reply to my email. Very informative with clear and concise feedback.

Kevin was very attentive and was available to answer any questions we had about terminology and other unknowns. He got us a great rate in a short time, and ended up saving us thousands of dollars. He was honest and upfront about what he could deliver and he delivered.

prompt

Quick and efficient and I was very happy with the rate I got.

He was good but was not able to get us the mortgage

Very knowledgeable

Seemed disorganized. Kept sending emails to set up initial meeting even though we had already spoken.

Broker gave excellent advice and was extremely helpful and prompt on all services.

Very tenatious

Kevin provided a great service and was very upfront, told us what to expect and what we need to prepare in advance before proceeding.

Excellent service. Kevin is very knowledgeable and gave me lots of options and information. He followed up promptly and made this task a great experience!

Very informative and nice.

Good Service.

No additional comments

Kevin contacted me through Email and Phone and did a good job trying to help me with mortgage related products.

Good

The agent understand what his talking about and the market.

Readily available. Very knowledgeable and professional.

seemed hesitant at first but more confident as time passed