Naren Kumar

I had some questions about mortgage and their agent emailed me and was very helpful to explain to me all the conditions for getting mortgage. Thanks Ratehub for helping me with this.

He gave me great information even though I would not qualify for a mortgage with canwise because my refinance rate is too low.

a1

good communication

Efficient!

Mortgage Agent: Kiet Duong. Kiet was awesome to work with. He listened my requirement, valued my objectives and provided me the quote.

mortgage pre approved

Good consultation

Naren was a great asset to determining our needs and helping move things forward.

I am very unhappy with the services. The agent was not interested in answering any of my questions. I went to another broker and she is really helpful and friendly. This communication with CanWise gave me a message where not to go for my future mortgages. I will never ever recommend this brokerage house to anyone.

Super pleasant, calm, and detailed. I'm confident I will be going forward with my renewal thanks to Naren.

Dude's an all-star, what else can I say? Naren was friendly, informative, and all of my questions were answered in easy-to-understand terms. If I could give him 6 stars, I would.

The interest rate listed online is not accurate.

Timely response after the website inquiry.

Although we didn’t get a mortgage with CanWise at the end, Naren was very patient and answer the questions and extremely informative. We did not go with CanWise at the end because my partner felt strongly to apply a mortgage with someone he can actually meet, but I would definitely recommend them because of the knowledge, professionalism and patience!

Sent the email.

Naren seems very informative and helpful. He called and emailed me as requested right away. I look forward to dealing with him.

Nice

Very quick response and knowledgeable response

Were helpful in providing a variety of rates available.

Good

Reached out promptly but I didn’t require mortgage services as I clicked on the button on Ratehub by accident

Great information

Good service

I liked it that they immediately informed me that what I was looking for they could not help me with. We parted amicably.

Good support

An agent called and left a few messages, but I wasn't ready to talk to someone at this time. I was just sourcing numbers and comparing for pre-approvals. I accidentally hit the button! But prompt service other wise.

Helpful Knowledgeable Patient

Very helpful and looks to your better interests.

Very helpful, friendly, flexible. Made me feel comfortable and like he had my best interest in mind.

Agent sent me three separate generic response emails over the course of two days. I replied to one email, provided some additional details about my requirements, and asked some questions. I did not hear back. The next day, I received another generic response email. I tried calling, the number was answered by another agent who was supposed to relay the message for the agent to return my call. I never heard back. The next day, I received another generic email from the agent. I feel like this is going nowhere.

Great service

easy to comunicate with. was able to answer all my questions

Good communication

Very unprofessional agent.

Very friendly and very helpful. Gave lots of options.

Great, responsive, friendly

Naren tried to contact me a few times and I just had life get in the way this weekend with a water issue in our house. I'm still too early to renew but it was nice to check out rates online

N/A

postively engaging

He responded to my email immediately. Gave me good info and willing to talk to me on my convenient time. He was very friendly and respectful.

Naren is very courteous and responsive in both phone calls and emails. He kept me updated when there were changes to mortgage interest rates.

Very friendly, and gives good explanations and insights. Very quick to respond to inquiries.

This is the second time I’ve used canwise through ratehub and both times very prompt and efficient service. Naren has been great to deal with both times! Hector Lee

Quick reply Wasn’t available by phone but email was good

Very helpful and knowledgeable

great service

Very knowledgeable and helpful

Was able to answer all my questions regarding mortgage options

nice guy. i told my disability income and he will tell me when income checks are lowered soon. really gave me hope i didnt think id get.

Naren got back to me very quickly and worked with me to hold a rate quickly.

Asked for correspondence by email since phone calls were not answered when I call. No further communication was received

Naren Kumar contacted me by email and right away, I sent Naren an email about my case on last Monday. I have no received the feedback for my case until now. How long will it take? A couple days or weeks?

The agent in contact with me asked me the same questions a number of times over email. It was clear that i was not important as a prospective client.

Seemed knowledgeable but I couldn’t receive an application. Wouldn’t seem to go through.

Very professional prompt response great offers ! Thanks

Great follow up with me

Excellent customer service and very understanding of my situation and help me along the way.

Was not willing to answer any more questions than he has to. Comes across very pushy. He disconnected on me saying if you find a property less than million dollars then call me otherwise don’t call me. Click! I was still talking on the other side. Realize he was gone. I found it very very rude . Not appreciated at all. If that’s how all your reps work pls change it. Sorry being honest.

Average

Super helpful. Friendly and prompt.

Contacted me quickly

They have good survice and they replie us a good deal

They have good survice and they replie us a good deal

Overall good communication

Very passionate individual with informative information.

Naren is a very professional and experienced specialist.

NA

Excellent job in answering my questions

Good

Naren phoned at our set appointment time. He was efficient and polite and answered all of my questions

Good

Very responsive and knowledgeable

Very nice and professional

Still in early communication, waiting to hear back regarding my preapproval application.

Pleasant to talk to. Knowledgeable about their products

Super nice and very quick. No time wasted all, info right away with no suspense.

He followed up and had a very good knowledge

Polite Helpful

Friendly service

So far everything's been good, informative help from my broker. Currently working on getting me a great rate. Hopefully the mortgage goes through with the lender (BMO subsidiary). That would move my rating to 5 stars!

Very honest and professional advice provided by Mr. Kumar.

Prompt response with great info

Great experience

Knowledgeable agent

His nice manners at follow ups do not make you feel you are chased , but have a feeling of a great customer care

Great rates Good responses from Naren

He told me frankly that he cannot help me.

Clear information

very knowledgeable, quick and clear explanation.

Very personable and experienced. Easy to talk to knowledgeable about subject

He had great knowledge of mortgage.

professional, knowledgeable, friendly

very punctual answering emails.

Naren was thorough and efficient and was able to give me estimates for financing for several different scenarios very quickly.

I didn’t get phone call in 24 hours. After we talked he supposed to call me back after checking. More than another 24 hours. He has not call back.

So far great great introduction and explanation as to what is available. Will see how we progress with application and documentation

Naren has been effective and efficient so far.

Naren is proactive.

Very nice

The agent Naren Kumar had contacted me in regards with mortgage rates and when I returned her call she wasn't available to take my call but left a message to retun my call, but so far I haven't heard from her since. It was disappointing.

Naren was really easy to deal with and helped us through the process, I appreciated how he explained things to us thoroughly as new home buyers.

Effective and efficient in his email communication, even though we’ve been playing phone tag.

Effective and efficient in his email communication, even though we’ve been playing phone tag.

Persistent

great service, fast and informative.

Great

Very informative and helpful. Prompt response and Great service.

Called promptly

Answers emails.

He explained very well all the options will see him very soon.

Called me back ASAP and explained process and options. Good Service

great service

He is really nice person and have lot of patience.

Did a fine job. But unfortunately I couldn't qualify

Very patient knowledgeable and helpful

Quick reply but I refer to meet in person

Hello, Nice person, however would not help me further because I do not have a phone. I feel communication by email is an acceptable medium to use. Thanks!

He gave me all the information that I was looking for but after he realized that I am not eligible for the rate, I got the impression that he wants to finish the call while I was asking other questions.

Great service and a fast reply

Quick service and thorough

NO COMMENT

Service is really good

Fast response, clear answer, high professional level

Very helpful finding the suitable product for me.

Friendly not pushy

Naren tried to help me but in the end, it didnt work out

Prompt reply

Extremely helpful

Prompt communication !

Provided excellent customer service, prompt phone calls and emails and was very informative!

Very informative and extremely helpful. Walked us through the entire process and ensured that everything was in order. Very attentive - I would 100% recommend Naren to anyone.

Tried his best? Hopefully hear back soon.

excellent help

Great person to deal with

Super helpful! Gave me great info and was quick to follow up also! Looking forward to working with him and referring my clinets

Was helpful.

Offered a lot of options, wasn't super clear and said he'd email me the details. Over a week later I have heard nothing.

Straightforward answers.

I can’t rate anything unfortunately because I didn’t get the help I needed for the approval. Unfortunately it didn’t work out. Because they don’t have the resources or information to help with people in my situation. Their website or brokers don’t have the capacity to mention they can’t help people on my position. So it’s a misinformation from their part. But I’m sure they can help others who have a amazing credit rating. So my rating and information don’t count. I’m been brutally honest. I’m sure someone else can get a better service., unfortunately for me I couldn’t.

Factual efficient

Provided answers to my questions

Marengo was polite, curteous informative and most of all caring. I felt very comfortable talking to him.

Naren contacted me very quickly after my mortgage inquiry and he told me all the option. He followed up with me during the process. I am considering going with his recommendations but just have to review some documents first.

I sent 3 emails to Naren and each answer back was a "canned" response with virtually the same message each time. I tried to call and left a message for him to call back but he never did. I then sent a 4th more detailed message and he answered back a short message which was not quite clear . I sent a message back for clarification but he did not respond. My experience was very impersonal .

Informative professional helpful. Exceptional service

Fast response and useful advice

Still in the process of looking for a broker so far service has been great will see what the future brings!

Naren was great at answering all my questions and was quick to respond to my initial RateHub inquiry.

Great service and very informative regarding mortgage options available. Good followup.

The agent contacted me right away via email and a follow up phone call offering me my options

I felt "dropped: after I explained what I was looking for. I wasn't referred to anyone else could help me.

Very good

Honest, and clear concise speaker. Very helpful

He was courteous and knowledgeable and quite low key, just factual.

Was genuinely helpful.

Very helpful in explaining things.

Good

I received a welcome format email, replied to it, then did another courtesy reply. Never did have any further communication, no thank you or any sort of communication back, other than the first format email. I sensed this was telling of the likely "formatted" service...

They tried to call me, but somehow I gave them the wrong number? So they emailed me but it went into spam... I just searched for and found it. All of which is to say that from my perspective I never heard back from them. And I used a broker my realtor recommended.

The callback was very quick and the gentleman was very helpful and informative

Provided good information and very helpful.

Good guy persistent

Excellent

Naren was helpful with good advice and information. We are shopping for good mortgage rates and he provided necessary information for us to compare and negotiate rates.

grerat

I found him to be very forthright and pleasant, he answered my questions to my satisfaction.

Very knowledgeable and professional

Great follow-up by Naren.

Broker never called me after I requested a phone call. Only left me an email asking me to respond when I am ready to purchase.

Quick follow up

It's so great!

Right on top of everything for us

Naren has been great to deal with both on the phone and on email.

GOOD

Was not helpful

Polite and helpful and responded quickly.

Quick and responsive, the broker contact me next day I ask all the questions that I need thank you for your services

Great! Responded very quickly. He is active and very helpful.

Prompt and courteous service.

Followed up, but as a first time looking for a mortgage, the broker expected me to know alot of things, and sounded almost condescending at times.

I spoke briefly to Naren and he was very friendly, but I decided to go with another broker at this time.

Good

Very knowledgable and responsive.

Quick response to my online inquiry. Friendly and professional.

Great

More flexibility

Didn't use him in the end but he was good.

Not able to provide information of mortgage on consignor .

very professional

Very helpful friendly and fast!

Informative speedy response

Efficient and succinct service

Service was okay.

Ultimately failed to get me mortgage, however, collected every bit of information from me by promising that he was sure to get a winning deal for sure. He realized after 2 months of effort that there was no lender suitable for my needs

They originally contacted me but I wasn’t available and I have never heard back.

Helpful

Very friendly!

Hi

good

No

great

Professional and precise

Provided good information and followed up with an email.

Fast and courteous service. Responded both by phone and e-mail. Very easy to get in touch with and extremely helpful. A real pleasure to deal with.

Rates are fantastic

Nice, knowledeable, prompt responses to my questions

good

couldn't match the rate posted, disappointing

Good job

professional service

Still in the process of my mortgage application

Np

Knowledgeable, motivated and enthusiastic

Assured me that I was getting the best rate even though it was not with CanWise

good

He is best in his job to make satisfaction of clients. He have the right knowledge to full fill customers choice.

He was very helpful will be calling him back when we buy

Very fast to respond & informative.

Naren was pleasant and helpful , he answered my email right away and explained things to me about my concerns

I spoke to Mr. Kumar. He is very knowledgablr and gave me great information.

Need to ensure client is being advised accordingly.

We had a discussion about my current mortgage and rate offered for renewal. He gave advise on current market rates and felt my offer was a good one and should stay with current provider. Appreciated his opinion.

Never got back to me with yes/no answer.

Advice GIVEN CORRECT

Very kind

Would not give me a pre-approval like most brokers, said that he would only talk after I bought the house, also said no one does pre-approvals anymore. Seems to be a lazy way of doing business, also confirmed that the posted rate that made me click through to start. Very little trust in that methodology, this organization and also in ratehub for associating with these types of lenders. I will go back to searching on my own and will share my experience with all looking for houses.

Satisfactory

He is informative and detailed but he also needs to be more positive and taking initiative in finding what the customer is really looking for. I appreciate that he will reach me back again later on but I don't like to be asked a couple times if I' consider I would be approved otherwise is a waste of time to follow up with me.

Knowledgeable and friendly

Polite and informative. Answered my questions and followed up

Mr. Kumar was most helpful guiding me with what was required for financial information.

Excellent service!

Great service

Very prompt, helpful and honest

?? Not much to say.

Hard to connect with but when I did he was very polite.. My mortgage was too small for them to work with me.

Very nice and competent

Good customer service and knowledgable

Excellent service and suggestions- not done yet but so far so good!!

prompt reply and knowledgeable

Great

So helpful, patient and easy to talk to

Great honest opinion! Wise advice..,

Answer all my questions.

Very patient and well-versed

I got a quick reply from Naren and he gave me all the answers to my questions very satisfactory. also offered me very competitive rates for my mortgage renewal.

.

Great service