Matthew Chawrun

He was pretty good at explaining and answering questions

Prompt service.

Quick response and he wasn't pushy

Matthew helps me answer all my questions with ease.

got reply very fast

Received an email ask what time I can be contacted I email saying 9-1200 noon and the agent called 1200.

Tried calling to discuss options left message with other Matthew in the office. Suppose to receive a call back but never received.

Matthew was helpful to all the questions I asked and advised me what to do.

Quick contact, good availability.

Fast, precise, understanding

Super quick and easy to communicate with

Quick response. Answered my question promptly.

Agent got back to me in a timely fashion.

Agent was polite and his answers were to the point. He had complete knowledge of the process and he was able to help me take my final decision.

He was really helpful in providing very detailed mortgage advice for our situation.

Prompt email

He's good at reaching out to me very quickly. Answered my general questions about mortgage so I have a better understand of what I am looking for.

would like a lower rate

Matthew was quick and knowledgable. I love also his honesty and non-pushy approach.

Nice and cooperative.

Only a short info request interaction with Matthew but he was prompt in his responses and seems great to deal with.

Very helpful and encouraging

Great

very consistent in doing ff. ups

Straightforward and helpful. Answered all my questions

Matthew contacted me in a timely manner.

Matthew was knowledgeable and helpful on various mortgage options.

Quick responses and took the time to let me know of rate decreases.

Quick response time from the broker. Matthew explained everything in great detail, I'm super grateful for your brokerage at this time with what is happening due to Covid 19, and me, being a health care worker.

As a first-time homebuyer, I had many questions and Matthew very patiently answered all of my questions while also providing me with the guidance needed to make this important financial decision.

awesome!!! very supportive and informative

Great service

Fast communication

Matthew has been great to work with. Very responsive in communication. I’d highly recommend him.

Low rate and great customer service.

Very helpful

Professional and helpful.

Very great.He reached out to me and cared.

Found a better rate elsewhere

Good job

Matthew was super quick to reply and to follow up. Very informative and didn’t mind answering some questions I already asked to confirm!

He was very helpful and I respected his approach

N/a

N/a

Very professional. Prompt at responding to emails

Matthew was friendly and answered my questions thoroughly.

Jjj

He was knowledgeable and gave me the advice I needed at this moment. I'll contact him again when in a few month when I purchase a house.

Mathew was very helpful ,answering all my questions and offering different options. My wife and I are both self employed so things are always a bit more in depth when it comes to obtaining financing.

Quick response and helpful

.. so far so good.

He contacted me in one day and gave me a good rate

Matthew set up a call right away and the pre-approval process was very easy.

Excellent communication!

good

Great advice, very knowledgeable

All good.

I called in as we had not heard from them after submitting a lead and even though Matthew was not assigned to our account he took the time to talk to me and answer all of my questions i had and did send info by email after like he said for us to start our process

Polite, knowledgeable and professional...great individual to work with.

He was prompt in getting a detailed response to me which I greatly appreciated.

Quick to respond.

Replied quickly but later replied to the initial request again with the same questions I had already answered.

I filled out a form for a preapproval back on Thursday September 26th. Matthew contacted me late in the morning of September 27th. He got my information about for a preapproval and said he would get the process started on Monday. I still have not heard back what my preapproval is for. Needless to say I am not too thrilled.

Quick reply. Easy to use

Answered all my questions.

Very responsive and have a follow-up

I thought there would be a phone call but so far everything has been all business and by email.

Quick response.

Helping and guiding through the process.

Timely response. Posted rates weren’t part of the actual offer.

Received email ASAP

Very quick response to my questions

Matthew is very professionalin dealing with client. The advertise rate 2.49% but my pre-approval at 2.84%. Only reason I went to ratehub is to get the lower rate otherwise I'll stay with my bank I can get the same rate.

Fast to respond and well versed

Very professional and hot back to me in a timely fashion.

Great

I give 5 stars because he was very fast in replying to me with the correct answer . Thank you

I don't have my mortgage rate or application completed to date. I am hoping the rate is way below what I could get at the bank.

He was very helpful and answered all my questions!

Fast turnaround, clear communication and easy to deal with

Quick answer

Excellent

Matthew was quick and very easy to ask questions of

Quick response and great guidance

Very friendly and helpful.

Good info, not pushy, thanks

Responsive and clear

Very quick to response, offered sound financial mortgage advice.

Very punctual response

Quick to answer questions

Very knowledgeable staff

Prompt excellent service

Haven had a response as of yet

Ratehut provide detail information about competative mortgage interest Thanks for all the information

Very friendly, But I think the rate for renewal is wrong. CHeers

Very patient and answered all my questions !

quick to respond to email and phone messages

Matt was prompt and thorough!

Very appreciated his work, courtesy and professional

Informative

Really helpful, quick response, and very friendly. We were unable to renew with another lender because we are out of the country, but they still helped us knowing they would not get our business. Highly recommend.

quick to respond

Awesome response in time

Matthew Chawrun was helpful and quick to reply to messages

Get response quickly

Matthew is a very professional agent. He is responsive, attentive to details. It is a pleasure of having a deal with Matthew.

Nothing to add

Got back to me in a timely fashion with the information I needed.

He responded quickly to my inquirery

I can only thank Matthew for his quick responses, patiently answering all my questions, explaining the details, considering options and addressing my requests. He is very friendly and highly professional. Thank you Matthew!

Quick reply, no issues

Was very quick to get back to me.

Matthew was quick to respond and also sent a follow-up email to check if we have decided to go ahead with him.

I didn't end up having the agent help me out but I really appreciated his honesty and openness about how the company operates.

Very polite and kool,he explain everything in good manners.

Excellent website if you are shopping for mortgage to compare interest rates. Definitely use it again.

Great info

Great

Straight to the point, responsive, and knowledgeable.

Matthew was very thorough and provided very detailed information. He made us feel confident with the options we had.

Polite and helpful

Very good.

Very helpful

Very helpful and he got back to us al ost right away with information

prompt call back. good explanation of products available.

Good conversation with him. Prompt to follow up. Not pushy. Opened to questions.

Simple and easy so far

He has been very helpful.

Very helpful, answers all my questions clearly and concise

I requested a quote from the website, and left a voice message about a day later. The agent responded to my email promptly several times, but did not match my name with the voice message. It turned out that my renewal mortgage amount was under the limit required, so as suggested, I renewed with my current mortgage provider.

Very quick at responding and gives a nice break down of all information

Didn't follow up after first attempt

Excellent in all aspects!!!!

Nobody helped me to renew my existing mortgage.

he could not come close to the posted rate on the site.

Matthew was very professional and efficient - he seemed genuinely interested in finding the best deal and making the process as simple as possible.

excellent service very prompt

Very helpful in answering questions and very quick to follow up with a quote and answering questions.

Satisfied with fast response, but not happy cannot get the mortgage if need it in more than 3 months.

Matthew was prompt in conveying all documents and was also professional. He never forced me to use ratehub or any specific product and provided some very helpful advice and because of that, have started working on same lines.

Quick response and clear overview of options, limitations and advantages. Thanks

Helpful and friendly

Quick response

No phone call.

Explained everything clearly and gave honest answers to my questions.

It was refreshing to get an agent immediately, without going through several personal questions. I got an immediate answer to my inquiry without going through several layers. Really liked the service and would definitely be contacting CanWise if needed. Thank you.

Very helpful and informative- learned more in a few minutes with him In 10 mins than all these years!

Agent attempted to reach client via email several times

Professional and patient.

Matthew was fast to answer my request, understanding when I missed his call, and professional in how he explained to me my next steps. Thank you Matthew!

Agent was to the point and not willing to listen. He assumed I was just fishing for a rate and said he wouldn't even bother submitting it to a lender. Won't be using them for my renewal for sure.

I spoke to an Agent but I wasn't sure who he was, sorry. But who I spoke to was very informative and pleasant. Thanks Cheryl Rosenow

easy to deal with

Very quick to respond, answered all my questions and provided suggestions that had not occurred to me. Thx

Matt called the same day, answered questions and provided quotes

Very quick and informative of my needs. Sent me all the paper work to fill out to begin the process. Very pleased.

Matthew was very helpful and prompt. He was also very knowledgeable.

Very good service respond on time

I came to Canwise looking to see what amount I would be approved for to start looking to purchase a house. After a couple days of paperwork (not very much surprisingly) and getting declined by one bank, Matthew got me the pre-approval I was exactly looking for in 3 days. He replied in a timely manner and was very courteous. I truly appreciate all the work Canwise and Matthew have done for me. Now I can search for the perfect house knowing how much I can be approved for. THANK YOU!

The agent reponded in a timely manner and provided me with the information i was seeking

Very helpful!

Extremely friendly and humble person..

Excellent service, good explanation of questions i had. Great rates.

Was awesome to deal with. ...very professional and listened to my concerns and answered all my questions.

Matthew was great. He replied to my inquiry quickly and was extremely knowledgeable.

Matthew was quick to reply, true to his word, provided very sensible options and was an all around stellar lender.

Provided good information and wasn't pushy.

Answered my questions

friendly helpful knowledgable

Friendly helpful give all the information that I want