Jeroen Vernon

Very kind and promptly contacted me

Followed up but Im just not interested

very good agent

Received an email from him, but ended up pursuing a different option.

Jeroen was thorough and explained the company and the offering in a clear way. He was not pushy but did make reasonable efforts to follow up with the process.

Jeroen went the extra mile to contact me and arrange a phone call in an earlier time zone. He's well spoken, pleasant to work with, and patiently explained things.

Quick to contact.

Timely callbacks

good advice

Thorough, patient and informative.

NA

Jeroen responded quickly with an email asking me for a good time to call. I also replied quickly with a time for the next day and added this to my email: "I should let you know that I am asking for my daughter, not myself". As you know there are many options for mortgages out there and I am helping her do the research. I subsequently did not receive a call from Jeroen. I could assume it was b/c I was honest re: who the info was for - but I would have appreciated a call stating that.

Great customer service and providing useful information.

Great agent; however, was not able to help due to specific circumstances.

Very friendly, knowledgeable and patient.

Both my partner and I are looking for financing to finance the building of our dream home. We both have credit of 800 (each) and income of 200g between. Jeroen did not show initiative at all to find a solution. Was not listening what client was saying. My partner is managing director of a corporation and also has been gainfully employed. At sound of word “corporation” J lost any interest and basically shut us down. There was a lack of initiative and knowledge.

Limited in options but agent was good.

Great communications skill and follow up, excellent customers service polite and holds your interest in high regard,

Great to talk to!

knowledgeable, transparent, polite and professional.

responded promptly and very professionally

Jeroen was very knowledgeable, answered all my questions clearly, and provided excellent information.

Very active on the job.

Joreon is very responsive and professional.

Very knowledgeable!

Great follow up. No pressure. Very informative and polite.

Jeroen was great to deal with. He worked with us to get a super rate. He did everything quickly and correctly with attention to detail. Something many other mortgage brokers have failed at or done poorly in the past for us. We have already given out his name as a referral for several people we know who will be looking to finance in the near future. Also the Ratehub website was simple and efficient to use. I'd like to compliment your very useful tool. Thank you so much.

Helpful service and advise

Responded right away. Great follow up. Very informative

Super friendly, knowledgeable and helpful.

very personable on the phone - was comfortable with him right away.

Extremely polite, knowledgeable and helpful. For circumstances out of his control , I did not go with his mortgage but he was a gentleman throughout the process

never got back me