Alanna Beal

She replied in a very timely manner, she used professionalism when she spoke to me..and explained the steps i needed to make to be helped

Hi

Great advise!

Got back to me quickly

Alanna was amazing ! She was great to talk to and knew her stuff! Speaking with her gave me a better idea of how to go about mortage pre-approval and understanding the market. Thanks Alanna and ratehub for connecting us 🙏

Nice

Very personable, kept the interview moving, clarified where necessary

Kept sending automatic emails for me to call and when I did, she wasn’t even in the office to take my call (the same day she emailed).

Alanna was so great and knowledgeable. She talked to me About every different scenario and I learned a lot. I will be breaking my mortgage and going with Alanna as I will save thousands!

Very courteous and helpful.

Alanna was great and answered all my questions.

Friendly, professional, quick comparison of available rates!

i think this company one of best

Very personable and easy to deal with. It would have helped if she responded sooner via email as my house closing happened immediately.

Excellent followup

Alanna was quick to respond to my request and was very informative. I haven't heard back on my preapproval yet so I don't know how much I will be approved for or what rate I will receive so can't comment on that part just yet.

Alanna was very helpful and has given me valuable information and advice. I found her to be very professional and provided with excellent client service.

I didn’t use the services but she did contact me. I had already contacted a local mortgage broker.

We haven't finished dealing with Ms. Beal yet, but she has been terrific up until this point.

Looking to get a mortgage on an investment property or a HELOC on my primary residence.

Prompt and active

Excellent professional information,pleasant personality

Alanna was fantastic...she made this entire process so easy. She took the time to answer all of my questions and never once made me feel pressured into choosing something I didn't want to choose. I would highly recommend Alanna to friends and family.

Great customer service, got back to me very carefully and went through to mortgage offer.

Very good communication.

Professional..

Called back within the time stated.

she's pretty good.

Great prompt followup

Alanna is friendly and professional. She answered all of my questions and responded to my emails promptly.

She is extremely friendly, communicates extremely well and follows up on communications. I have tremendous regards for the financial institution just based on dealing with her.

Really informative and helpful. Will absolutely recommend Alanna.

Alana Beal has been great!

I am sorry I spoke with a young woman . I did not write down her name so I’m not sure who it was as it was about four or five days ago.

They have been decent to work with.

We had requested information on the possible rates and were told we would get a call back. I even sent a followup e-mail but never got a response.

Contacted me several times. Was good.

Received call from Alanna the next and she is very knowledgeable with the products

not sure yet. still waiting for return phonecall caught her on moving day and she was to call back this week

Alanna was very helpful and informative. Appreciated her knowledge, time and efforts.

Super informative and helpful. Provided me with the best rates I've found thus far. Followed up, and helped to explain all the requirements I would need to proceed.

Alanna is very knowledgeable and provided great advice for us.

Alanna reached out the first day itself, so I appreciated the promptness. However, I am not getting as much traction since then. More often, I have to reach out to her instead of her being proactive. I hope she is still interested in my business.

Agent was excellent, very straight forward and honest. I did find that the ratehub rates were not the lowest out there so although I liked the agent and her explanation of how it works, I will be going with a different lender.

Excellent service, knowledgeable, professional and kind. Had an answer to all my questions and followed up to ensure I had everything I needed for my mortgage renewal.

Very good customer service

Prompt reply and politeness

She listened to everything I had to say and was very pleasant to talk to

N/a

Very tentative!

Excellent job

She was very good and explaining everything to me and she made it very understandable.

Personable and informative.

The agent knew I was on a deadline but after two phone calls and sending all of my prequalifying documents I never heard back.

Very clear and quick communication at the outset of connecting with her.

Friendly, did a good job with limited info