We Canadians are losing money feeling trapped inside an archaic banking system. While we have the freedom to choose the best financial products from credit cards to savings accounts, we either don’t want the hassle of managing multiple accounts with different passwords or we believe the security risk to simplify the process with a third party-app is too high.
Big banks and credit unions have long held control of your financial data and it’s up to them to decide when and with whom to share it. This type of closed system does not breed competition, reducing innovation leading to higher prices for banking services. Fintechs are looking to make progressive changes allowing Canadians to make smarter financial decisions at lower costs. To do it requires an upgrade to the system, one where each of us decides how, when, and with whom we share our data. It will carry with it all the same security and protections that you expect. We as a country can achieve this with open banking.
What is Open Banking?
Open banking is a secure way for financial providers – think banks, credit unions, fintech startups, insurance brokerages, credit card providers, etc. – to exchange consumer information and data using a secure Application Program Interface (API).
An API is a software intermediary allowing two applications to talk to each other in the same language. If you search for flights online using Expedia.ca, Expedia pulls the information from many airlines, each with their own API, and displays it in a format that makes it easy for you to comparison shop online. You can buy flights from one provider, hotels from another, but it all comes to you on one easy-to-read invoice.
At Ratehub.ca, for instance, we aggregate savings accounts and display them in order of the highest interest rates giving you the knowledge to make savvy financial choices. But instead of switching to a 2.5% high-interest savings account, many Canadians will opt to stay with the 0.5% savings account because it’s easier to manage, though it could cost us over $100 every year in missed savings opportunities.
Right now, if you opted to use a third-party app to manage these new accounts from different financial institutions, and all with one simple login, the risk is on you, not the bank. In other words, if your bank account is hacked as a result of this third-party app’s integration, there is no recourse for you to get your money back.
Say you want to use an app like Quber.ca – an all-Canadian app that tracks your expenses, categorizes them, and rounds up expenses to the nearest dollar and invests the spare change into your account. It works with all the banks and offers high-end encryption.
Sounds pretty good, right?
Well, if there is a security breach with your Quber account, and if access is granted into your bank account, then any losses incurred would be on you.
How it currently works
TD Bank has MySpend App and RBC has NOMI to help you better manage your money, but they are far from a holistic budgeting app because they don’t factor in savings accounts or credit cards with other institutions.
In speaking with Chatelaine in 2018, TD bank said they, “do not endorse the use of aggregation services due to the potential risk to personal information” while RBC said the use of third-party apps is a “shared responsibility” between the bank and the client. In the same Chatelaine article, Imran Ahmad, a Toronto-based lawyer with a focus on cybersecurity and privacy law, said “ultimately, any financial loss suffered by the individual would then be borne by the application, so you hope at that point they’ve got proper insurance in place”
Canada does have insurance for your savings deposits – a whole organization known as the Canadian Deposit Insurance Corporation or CDIC.
There are some things they don’t cover – mutual funds, cryptocurrencies, and foreign currency deposits, for instance, are not covered.
Brad Evenson, Director, Communications and Public Affairs for CDIC reiterated that CDIC offers protection for consumers if one its member financial institutions fails. However, when it came to third-party apps you can use to better manage your money, he said that the CDIC, “does not cover fraud, including online theft,” he told Ratehub.ca via email.
In other words, you are not protected when using a third-party app to manage your finances.
To get to the bottom, we have to go to the top to see changes. CDIC provides policy advice to the Department of Finance, which held a public consultation on open banking earlier this year looking at what it can do for Canadians while maintaining the integrity of our banking system.
Open Banking and the Department of Finance
The Department of Finance Canada has begun consultations on the merits of Open Banking, what it might look in terms of security, and what the role of the government should play.
The merits are many. The Department of Finance themselves say so themselves on their site:
“Giving consumers the ability to provide third parties access to their financial transaction data can help unlock the application of data-driven digital technologies in the financial sector and can empower consumers to leverage their own data to receive more tailored services. It can improve financial literacy and access, and it can also help drive innovation among a vibrant ecosystem of firms to help support the growth of globally innovative and competitive companies. “
We live in a country with strong banks, strict regulation, and powerful security that has kept us safe from recessions or mortgages crises. Regulation and security cannot come at the cost of innovation. Canadians need to trust in Open Banking like they do their banks. Open Banking must support the safety and strength of the financial sector, not seek to dismantle it.
On January 11, 2019, the Department of Finance put out a call to individuals and organizations to submit their views and be heard on the topic of Open Banking. Ratehub.ca put our document together. You can download what we submitted, “The impact & implications of Open Banking for Canadian personal finance consumers.” The open call closed February 11th, and now they are discussing it in Senate hearings. Unfortunately, it was still too early for it to be found in the 2019 budget.
Open Banking around the world
Canada joins other countries like Japan, Australia, the U.K., and the U.S. looking at open banking to make a positive change for their citizens.
In the U.K., a government-led initiative has seen open banking launch initially with chequing accounts only. They too have a strong and trusted banking system and put out specific requirements for consumer consent, authentication and authorization. They also implemented a complaints handling process in the event of a security breach as it relates to open banking.
The United States has not yet adopted open banking. While some financial institutions provide access to vetted third-parties, there is not a whole or cohesive system in place. The U.S. Department of the Treasury has identified the need to remove legal and regulatory uncertainties currently holding back financial services companies and data aggregators from establishing data sharing agreements. It also notes that the U.S. market would be well served by a solution developed in concert with the private sector that addresses data sharing, standardization, security and liability issues.
How you can make a difference
Share this post on social media, talk about it with your friends, comment in the comments section below. We need an open discussion to take place. We need Canadians from across our great country to guide the way. What are your concerns? What possibilities do you see? What makes your financial future a little bit better?