Ratehub Product Updates and Policy

To our valued partners:

In an effort to streamline the update process, we have updated our product policy for credit cards. Please read below and reach out with any questions or concerns.

 

• Ratehub Inc maintains editorial independence and we will have final say in word choice, tone, voice and design.

• Providers/partners can make suggestions for changes, but due to the volume of requests we get, we are unable to respond to them all

• We are committed to updating factual errors

• We are committed to being compliant with governing bodies (regulatory), but we are unable to accommodate all provider-specific internal compliance requests

• All standard product updates must follow our process / template:

  • All updates must come through our template (linked here)

  • Please highlight the cells where an update has occurred. Multiple teams tackle this update so we need to make sure info sourcing and relay is as seamless as possible.

  • Provider must give us a minimum of 5 business days notice