Portrait of Jeffrey Macapinlac

Jeffrey Macapinlac

Toronto Mortgage Agent

(104 reviews)
Ratehub.ca Lic. 12530 Contact Now

Before joining Ratehub.ca, Jeffrey worked for CIBC in many different roles including: servicing, renewals, pre-approvals, refinances, and new purchases. This 360 degree experience ensures that his client are well informed and can expect a seamless, stress free mortgage experience.

  • Sylvia Maniak
    December 4, 2020

    Jeff was quick to response, thorough, friendly and knowledgeable.

  • Sylvia Maniak
    December 4, 2020

    Jeff was quick to response, thorough, friendly and knowledgeable.

  • Goung Hun Cho
    November 23, 2020

    He is perfect to me

  • Steph Taylor
    November 19, 2020


  • Tanveen
    November 9, 2020

    Jeffrey was really helpful in giving all details and insights for mortgage pre-approval. It helped me with my budgeting and looking for the right property

  • Sachin Katyal
    November 1, 2020

    Very friendly and communicative

  • Craig Macintyre
    October 28, 2020

    Very friendly, courteous, and knowledgeable on the rates, markets and options.

  • Tareq Al Dirini
    October 11, 2020

    Quick service ... Thanks

  • Kyle Mollard
    October 11, 2020

    Knowledgeable and provided great feedback

  • Sally
    October 6, 2020


  • James Hutt
    October 4, 2020


  • Naveen
    September 24, 2020

    The agent who called me was trina but her name is not in list.

  • Reet Elin Hess
    September 20, 2020

    Seemed honest and knowledgeable

  • Irfan Kadri
    September 14, 2020

    Great agent

  • Philip Clark
    September 13, 2020

    I have not made a deal with Jeffrey yet but he was quite prompt getting back to me and i think he will be very helpful.

  • Linda
    September 12, 2020

    Great and timely customer service!

  • Sarah
    August 24, 2020

    He was helpful and answered all of my questions

  • Marianne Elia
    August 15, 2020

    I'm not sure if i have the correct name of the man i spoke with, but he was polite, informative and wasn't pushy.

  • Mike Rhynold
    August 11, 2020

    Loved dealing with Jeffrey! He explored every possible angle to help me get approved for the mortgage I need at the best possible rate (better than the competition). When shopping for a mortgage, I was looking for someone, as a specialist, to do the investigative work and ask me the right questions. Jeffrey definitely did that, making the process easy and straightforward. Would recommend.

  • Yiqing Tian
    August 9, 2020

    Patient and knowledgeable, not pushing

  • Terence Lo
    August 7, 2020

    We realized I’m not up for renewal yet so he said he’d follow up with me in sept. Appreciate him being direct and to the point while also friendly.

  • Lily
    August 5, 2020

    Reached out and followed up promptly after my inquiry.

  • Boris Sandler
    August 5, 2020

    The agent was courteous, patient, understanding and honest.

  • Fhines Nepomuceno
    July 30, 2020

    The specialist didn’t call back on Date we agreed.. very sad cause am looking for specialist that will help us to buy our new house.. in other side the canwise are offering such a good deal.. I hope I can talk to them to see if the rate is really true...

  • Kristine Renic
    July 29, 2020

    Very knowledgeable and courteous. It’s a pleasure working with Jeffrey.

  • Nikhil Nagraj
    July 22, 2020

    He knew the criteria for eligibility very well, and helped provide the rates for my profile

  • Isabella Yang
    July 18, 2020

    Very helpful

  • Mary Semplicio
    July 15, 2020

    Great agent!

  • Jordan Bowcott
    July 15, 2020

    Very helpful. Answered my questions.

  • Elizabeth
    July 13, 2020

    He has been super kind and helpful

  • Samson
    July 13, 2020

    Excellent financial institution . I like alot and all the best

  • Sabiha
    July 8, 2020

    He was very kind and give all clear detailed information.

  • Sabrina Selvaggi
    July 7, 2020

    I was walked through information and given an understanding in a clear and straight-forward honest way - felt like for once, after battling and having to play the ‘game’ with banks, I had someone working with me and for my best interest. This knowledge and support gave me great relief, the exact opposite of how dealing with the bank has been.

  • Ankit
    July 7, 2020

    It was nice experience, they answered my all questions and would like to continue my process

  • Justine Slewidge
    July 3, 2020

    Excellent follow up - thorough information.

  • Mee Ling
    June 23, 2020

    Provided helpful advice

  • Kelsey Sinden
    June 21, 2020

    Jeffrey has been very helpful so far in my mortgage findings. He explains things so they make sense and shows that he truly wants the best rate possible. Would recommend him to anyone. Thank you Jeffrey!

  • Stash Kossek
    June 18, 2020

    Excellent customer service, very well versed in his products,

  • Heena Pandya
    June 17, 2020

    Excellent customer service and easily approachable.

  • Justin Robinson
    May 29, 2020

    Jeffrey was incredibly helpful, knowledgeable, and professional. He was the best person I interacted with during the mortgage application process.

  • Amy
    May 14, 2020

    Agent is very knowledgeable and professional

  • Kyle Mcaulay
    May 1, 2020

    Did a great job finding the lowest rate

  • Val Williamson
    April 25, 2020

    Very informative and efficient

  • Andres Borrero
    March 29, 2020

    Great attention, above and beyond!

  • Nicole
    March 27, 2020

    Kind. Informative. Easy to talk with

  • Christos Dodas
    March 26, 2020

    Quick response, very thorough, continual follow up and super helpful.

  • Jeffrey Graveline
    March 25, 2020

    He has been so helpful, and knowledgable through this process.

  • Jennifer Honeyball
    March 24, 2020

    Knowledgeable, personable, easy discussion

  • Jeff Cuthbert
    March 17, 2020

    While I haven’t had the opportunity to reconnect with Jeffrey, is communication via email has been polite and effective. Not sure if we will be using this service at the present moment, as there are more pressing health matters to attend to first.

  • Heidi Moulin
    March 17, 2020

    I believe Jeffrey called me to discuss my inquiry. He was very professional and honest.

  • Waseem Nazir Jo
    March 5, 2020

    very good service

  • Omar Gardner
    February 14, 2020

    The agent broker was very informative. However there other institutions I have to follow up on to make sure that I'm making the right decision

  • Mathieu
    February 5, 2020

    He was knowledgeable and did his best to answer my questions and provide great service.

  • B Ermellini
    February 1, 2020

    Very informative, and provided the time to discuss. Answered. all my questions and concerns . Thanks Jeffrey.

  • Jim Johnson
    January 31, 2020

    Jeffery was fast to reply and his follow up was amazing.

  • Abdo
    January 21, 2020

    Good service

  • Ayantu Yeshitla
    December 26, 2019

    Response quickly!

  • Nick
    December 4, 2019

    Knowledgeable, quick responses, customer service oriented. Great person to deal with!

  • Segun Dosunmu
    November 23, 2019

    Excellent service. Demonstrated good knowledge of mortgage products and very clear and precise.

  • Dastagiri Dudekula
    October 29, 2019

    very Informative and knowledgeable

  • Laurie Lepp
    October 6, 2019

    Answered all my questions to help me understand the mortgage process and decision making

  • R
    October 1, 2019

    Great, Quick response.

  • Terry
    September 26, 2019

    Quick response

  • Glenn
    September 11, 2019

    Great info

  • Ryan Dowswell
    September 5, 2019

    My overall experience was wonderful despite finding out that I’m stuck with my current institution until my term is up, I will definitely be contacting Jeffrey in a few months to start the process again.

  • Wowelito San Juan
    August 25, 2019

    Very flexible and willing to help man

  • Brianne Boucher
    August 24, 2019

    Super helpful. Answered all my questions, very knowledgeable.

  • Jd Hill
    August 23, 2019

    Due to bad health I needed to get a quote via email instead of in a phone call which would be tiring. The agent refused saying the banks don't allow email quotes because rates are constantly changing. Ridiculous. Rates change whether I talk on the phone or get an email.

  • Raghunath Ramachandra
    August 15, 2019

    Followed up with me complete the forms but didn’t see my submission until he checked back with me. Overall, happy with the prompt service

  • Raghunath Ramachandra
    August 15, 2019

    Followed up with me complete the forms but didn’t see my submission until he checked back with me. Overall, happy with the prompt service

  • Meir Muradov
    August 1, 2019

    Very helpful honest advisor. Will use him in the future

  • Allison
    July 30, 2019

    Provided information promptly and courteously

  • William Wong
    July 19, 2019

    Jeffrey called me and asked me some questions to understand my needs. Then he found me the best rate and he explained the process for obtaining the mortgage.

  • Bill Ross
    July 16, 2019

    enjoy talking to broke am waiting on credit union

  • Venkateshwarrao Manda
    July 9, 2019

    Jeff is very professional guy. I am giving 3.5 stars because initially the conversation looked positive to me, but later when i submitted my yearly income i came to know that getting mortgage would be difficult. They also ran a hard credit on my SIN number which reduces my score. Based on the experience you guys have ....If this information was already provided to me at the very first instance it would have saved some time for me

  • Arn Chiste
    July 3, 2019

    He was very clear with all the info.

  • Ashly
    July 3, 2019

    So helpful

  • Sheil Bughao
    June 2, 2019


  • Zisis Barbas
    May 25, 2019

    Very helpful and professional

  • Fred Morrison
    May 12, 2019

    Very friendly and informative!

  • Ramona Ablack-ramcharan
    May 4, 2019

    Agent was friendly and provided several options for my mortgage. He also tried several times to reach me to answer my questions.

  • Kris
    May 3, 2019

    Quick, easy and supportive.

  • Meghan
    April 24, 2019

    Very friendly, very helpful, great at explaining mortgage concepts

  • Hoi Ki Ding
    April 18, 2019

    Very informative.

  • Amir Amin
    April 13, 2019

    Explain very well Thanks to him

  • Inessa Stanley
    April 6, 2019

    Very professional and knowledgeable.

  • Jeffrey Ponte
    April 6, 2019

    Very Good

  • Carlo
    April 4, 2019

    Explain well everything and very patient in answering questions

  • Sunny
    April 3, 2019

    Jeffrey M. was very nice to talk to over the phone. He explained the whole process in good detail and went over the mortgage options available. Thanks.

  • Funke
    March 29, 2019

    swift response

  • Benj Greenberg
    March 22, 2019

    Jeff took into consideration my personal situation and goals when recommending direction, even if it did not help ‘make a sale’. I would highly recommend him.

  • Benj Greenberg
    March 21, 2019

    Jeff was very honest and gave unbiased advice based on my personal goals...very grateful!

  • Jeff Marskell
    March 20, 2019

    Great agent. Very knowledged.

  • Yuriy
    February 24, 2019


  • Laji Thomas
    February 20, 2019

    Great service and Jeffery was very helpful in providing guidance and an excellent rate to close the mortgage!

  • Johnson Jomero
    February 18, 2019

    Found it helps..

  • Dorothy Kawaguchi
    February 16, 2019

    Very informative and objective.

  • Nancy
    February 13, 2019

    returned my call promptly. discussed options with me. I don't know who the agent was - just picked a name from the drop down menu

  • Jacqueline Lawrence
    February 10, 2019

    Quick service

  • Victor Pang
    February 8, 2019

    Honest and to the point

  • Uma Koobeer
    February 3, 2019

    He was very prompt to respond and follow up.

  • Jana Elias
    January 15, 2019

    Jeff was a great help. Very responsive and knowledgable.

  • Neeta Agrawal
    January 9, 2019

    It was nice and satisfying

  • Amen Idahosa
    November 29, 2018

    Easy to speak to and answered all my questions

  • Marc Fielding
    November 13, 2018

    Jeff made himself available around my schedule and was helpful moving me through an expedited process.

Location Please ensure your location is correct in order to find the best rates available in your area.

Your privacy matters to us. We will not disclose your information to any unauthorized 3rd parties.

Suite 1100 - 20 Queen Street West
Toronto, Ontario
M5H 3R3
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