Diane Sousa

I would like to acknowledge the exceptional service that we received from Diane Sousa from Rate Hub during the entire mortgage process. She made the transition quick and painless. We enjoyed working with her very much and will look to Rate Hub again if we need a better rate at our next renewal. -Zelimir Stanojev

I would like to acknowledge the exceptional service that we received from Diane Sousa from Rate Hub during the entire mortgage process. She made the transition quick and painless. We enjoyed working with her very much and will look to Rate Hub again if we need a better rate at our next renewal. - Zelimir Stanojev

5 star review - Stephen Barber

Diane provided prompt and professional service when my mortgage was due for renewal. Found me the best rate, always available for any questions I had. Made it a seamless process. Highly recommend! - Ken

The process was streamlined made simple for the clients. There weren’t any hiccups along the way, and the specialist was knowledgeable and helpful. - Naman Verma

I was offered the lowest variable rate that I could find. Prepayment privileges were acceptable and in line with the competition. Generally the experience and offer was good and I would recommend Ratehub. The one issue I had was that it was initially communicated that the new mortgage fee would be waived. However, at signing I was charged a fee because my existing mortgage had an attached line of credit. When I asked, I was told that the fee would have been waived (and the fee would have been lower) if my mortgage did not have an attached line of credit. I recall I did mention to the mortgage broker that my mortgage has an attached line of credit, but I assume they overlooked it. In either case, with or without the fee I was charged, I do not think I would have chosen a different mortgage provider. - Leon Chan

Ms. Diane Sousa provided excellent support throughout my mortgage process. Everything went very smoothly, and she was highly professional and knowledgeable at every step. I really appreciated her patience, especially with my busy schedule—she was always accommodating and easy to work with. I would highly recommend Diane to anyone looking for a reliable and efficient mortgage professional. I already recommended her to my family and friends. Thank you again, Diane. - Margo Relja

Very satisfied with agent's services, quick responses and accurate. Lawyers, on the other hand, kind of sluggish and asking repeated questions. - Cristian Torres