
Jayelle brings almost 15 years of financial experience to the Ratehub.ca team. She started her career in finance working for one of Canada's top 5 banks then branched into investments and life insurance while she raised her children. In 2012, Jayelle left the investment world and diverted her financial interests into a career in mortgages where she worked with one of Canada’s largest and most reputable brokerages for over 5 years. Jayelle gets great satisfaction aiding clients in making the biggest purchase of their lives and doing so ethically and with integrity. As a mother herself, Jayelle knows that every dollar counts for your family. Getting the best deal possible to help with your family's financial future is her top priority.
- Maxine HerbertDecember 14, 2020
- Maxine HerbertDecember 14, 2020
I cannot give a rating as I have yet to speak to this person.
- Nancy SchuleDecember 13, 2020
Responded promptly
- Michael J. SelingerDecember 6, 2020
Good communication
- Ronald KlassenDecember 2, 2020
Contacted the institution and had a brief conversation with the broker . She sent an email form to fill out . Having done that and returned I was sent another email for a few questions. I have been leaving messages for the broker for a call back for almost a week and I’m still waiting.
- Magnus LoboNovember 22, 2020
Jayelle is very clear and precise with her instructions, relaying information well. I give her 4 stars as she mentioned she'd be able to get us a pre-approval before the weekend, but fell short of that timeline.
- Jeanine HoffartNovember 11, 2020
My agent was excellent. She was lovely to speak with, knowledgeable and informative.
- Rebecca NealNovember 8, 2020
I have a very busy schedule and Jayelle has emailed me a few times and provided me with a phone number to contact her. I have a very complicated situation and have been told already by several Mortgage brokers that they cannot help me. I will be connecting with her this week again to discuss my difficult situation. Thanks
- Terry ThomasOctober 27, 2020
Jayelle was personal, responsive to what I was looking for and honest in what my options were.
- Carmen KirkOctober 12, 2020
She’s super knowledgeable & organized. Will be switching our mortgages & line of credit over to her.
- Brad BoehmSeptember 16, 2020
Jayelle was informative, engaged and fully interested in getting the best rate possible for us and our mortgage. She spent time explaining the process and made a second appointment to follow up on our situation. Well done Jayelle!
- Evan DuchchererSeptember 2, 2020
Jayelle has been very informative and was able to answer my questions.
- Hiroko NakaoSeptember 2, 2020
She is very helpful and knowledgeable about the process and timeline.
- M GraySeptember 1, 2020
Knowledgeable and helpful
- Lynn DonaldsonAugust 17, 2020
Prompt follow up. Great service good rates . Appear to say what they do and go what they say
- Nicholas BurfordAugust 12, 2020
Very helpful and able to provide clear answers to my many questions.
- Joseph AhorroAugust 10, 2020
Quick outreach to me.
- Ryan EckersleyAugust 9, 2020
Friendly, but not very organized.
- AndrewAugust 8, 2020
Jayelle was very polite and thorough. I have a couple of different scenarios to run and she took all my info patiently and explained to me very well. I got lots of useful info from her and didn't feel strong push or sales pitch
- LeeJuly 26, 2020
Not replying asap but offered good rates
- Tyler ForsythJuly 21, 2020
Friendly, had an issue with emails. I received 2 emails from her and replied to both, seems she didn't get either (went to junk mail maybe?). I then copied her email address directly from her email instead of replying and we were able to get in touch that way.
- Troy CorbettJuly 17, 2020
Awesome, she is very professional and offered extremely good customer service.
- Christy UrbanJuly 14, 2020
She has been great so far. Answers emails promptly and is knowledgeable.
- MaryamJune 26, 2020
very knowledgeable and smart and kind. thank you so much for answering all my questions patiently!
- Sebastian CzanMay 26, 2020
She explained everything very well and answered all my questions.
- Clayton RoeMay 25, 2020
Jayelle is very personable.
- Scott BradleyMay 14, 2020
Answered all my questions and got back to me in a timely manner.
- Selina KahaiMay 12, 2020
prompt and informative!
- Mike PhamMay 2, 2020
Responsive
- CDApril 24, 2020
Knowledgeable and friendly
- MatthewApril 18, 2020
She was amazing and very helpful.
- Asif KhanApril 12, 2020
She called me soon to let me know about the mortgage rate.
- Mike HarderMarch 30, 2020
Very knowledgeable. Gave some great advice/opinions on where rates are going in the coming months.
- Wing HoyMarch 29, 2020
She was a pleasure to deal with. Answered all my questions.
- Oma FebohMarch 27, 2020
Very professional and great communication with customers.
- Sarah BoychukMarch 18, 2020
Easy to work with and very informative
- Brianblair AlcosMarch 15, 2020
Really happy for the support and assistance of jayelle, she answer all the question I have. Looking forward to do business with you jayelle. Thanks
- Muhammmad TahirMarch 12, 2020
excellent, quick response.
- Kendra MartinFebruary 29, 2020
Jayelle was very helpful and informative
- Sebastien CasaultFebruary 28, 2020
Professional and helpful
- Ginetta CarnevaleFebruary 26, 2020
She was not able to provide any information or assistance that I didnt already know,
- HollyFebruary 7, 2020
Jayelle answered all my questions about mortgage renewal and rates and gave some good advice on how to move forward with my mortgage.
- Rahim SamjiFebruary 4, 2020
Prompt and very helpful
- Dimas NalimudinJanuary 25, 2020
Friendly, responsive and very helpfull.
- Jackie AngatJanuary 18, 2020
Jayelle has been my mortgage broker/agent ever since I transferred from my previous lender. She’s been very helpful and prompt. Even when she’s away, her colleague, Matt, covered for her. Their team here in Calgary are awesome! Thank you all!
- Saji AntoNovember 15, 2019
Very professional
- Jeremy KwasnechaOctober 16, 2019
Was very helpful
- Juan Pablo ChacinOctober 5, 2019
Good communication so far
- Kang TeySeptember 8, 2019
the broker has fail the fair trading act without my verifiable form in writing consent before pulling far too deep into my credit history. while acting too much unbecoming the role of the trustee that this should be left to the credit beareau and the trustee of mine do their work.Just a simple decline of my application is acceptable good reason,But to display in details of all my credit history is a vilation of CML BROKERAGE responsibilities/disclosures terms
- Leah DemarshAugust 21, 2019
Knowledgeable and helpful, did t get back to me as quickly as I’d hoped but efficient when she did.
- Mir Zakir HossainJuly 17, 2019
Initially they show the posted rate is easily available. As we go through, they impose conditions.
- Jay GaltJuly 13, 2019
Responsive, Polite and professional. I do recommend her to others.
- LauraJuly 11, 2019
Jayelle was very knowledgeable, answering and re-answering my questions. She was professional and followed through with an email that I requested.
- Brandon ButtazoniJuly 6, 2019
Very quick response from other brokers I've dealt with. Jayelle was very friendly and has been awesome to work with so far.
- Nova AuJuly 6, 2019
Excellent information provided for mortgages. Personable and I appreciated the knowledge and brief comparison about the current market, other financial institutions, and possible next steps. I will know by early next week how I plan to proceed.
- Ramin MadaniJuly 3, 2019
This is the second time in this year that I am contacting Ms. Jeyelle Smith regarding financial meters. I feel like If you explain to her your financial situation and your needs she will definitely find a solution for it that make you happy. I think it is because she has a lot of experience with financial matters and she knows the financial market in Canada very well. Thank you Ms. Smith.
- Matthew CostainJune 6, 2019
There rates were some of the best and they were quick to respond. I decided to stay with my current lender since they came close to matching the rate in a fixed mortgage and were able to waive fees associated with porting the mortgage.
- TimJune 1, 2019
Great service and communication
- Ellen MikhailMay 29, 2019
Prompt response. Great follow up.
- Jacob LoewenMay 28, 2019
Very helpful. Nothing to complain about.
- Kirsty SakiresMay 25, 2019
Good experience
- Gordon GrayMay 24, 2019
Jayelle responded quickly to my inquiry. She was friendly, knowledgeable, and very helpful.
- Darcy StingelMay 21, 2019
Jayelle of Canwise Financial was equal parts professional, informative and efficient! Right from our first phone call, I was presented with the information I needed to begin making my decisions. Within the week, I was given an easy-to-understand breakdown of my mortgage options and required documentation, and am now awaiting final approvals on my new mortgage. From start to finish, Jayelle was able to swiftly act upon a rate that worked for me and my (growing) family, and was quick to ensure I had everything I needed. If Jayelle is any indication of the caliber and integrity of the staff of CanWise Financial, I would have no hesitation recommending them to family & friends.
- FunmilayoMay 15, 2019
I was really enlightened. Thanks
- Dwayne KreklewetzMay 8, 2019
Fast, courteous and knowledgeable.
- Cheryl TosczakApril 23, 2019
Very professional and receptive to answer questions. Quick responses.
- Michael D RosherMarch 28, 2019
Recieved a speedy response by phone. Great rates.
- Phil NepszyMarch 14, 2019
Prompt response time and professional manner.
- Dan HaydenMarch 10, 2019
Phoned me back quicker than expected and answered all my questions.
- CoreyMarch 5, 2019
Very nice to talk to and helpful
- ElizabethMarch 2, 2019
Very knowledgeable and informative.
- Brandon PetfordFebruary 17, 2019
Follows up and is friendly
- Lucy HJanuary 31, 2019
Very prowfessional, kind, understanding and knowledgeable
- Aimie HillierJanuary 23, 2019
Prompt and good service
- RakeshJanuary 20, 2019
It was good conversation with her . She explained different alternative .
- Deborah DreverDecember 15, 2018
I can only communicate by computer, and was pleased to actually get an answer to my inquiry. It helped me to understand my options. Thank you.
- Eric KwanDecember 14, 2018
Quick response and knowledgeable
- Sameer AllidinaDecember 12, 2018
Had a great experience Jayelle was very helpful and quick to respond.
- Katrina VermeerenDecember 2, 2018
Not very attentive.
- Jim BryceNovember 8, 2018
Jayelle has been a pleasure to deal with.
- MikeNovember 4, 2018
quick response
- Anna CiarlaNovember 3, 2018
I spoke with her over the phone a week ago and I have not heard back from her as she had discussed following up with me on rates from various lenders to see what would be applicable to my mortgage but I have not heard back yet. I think five days is a reasonable time to provide information from our initial conversation over the phone.
- Romal PrasadNovember 1, 2018
Very informative and kind.
- CalvinNovember 1, 2018
Very professional.Explained my options very well.
- MichaekOctober 29, 2018
Friendly agent!
- Donalda FolwarkOctober 19, 2018
Very friendly and gave recommendations. I can’t remember who I spoke to.
- GailOctober 11, 2018
We have just started working together. Jayellle has provided me with the best 5 year fixed rate to renew my mortgage. She is easy to contact and able to answer all my questions promptly.
- MaggieOctober 11, 2018
I have called various times and spoke with different people. This time I was happy to finally talk with a friend and knowledgeable female!!
- MattOctober 10, 2018
Knowledgeable and responsive
- Keith FaoroSeptember 5, 2018
She was very pleasant to talk to and I enjoyed talking with her it was unfortunate that I was not able to go with this company due to it not having a residence on the property
- Pierre CameronAugust 6, 2018
I would recommend her any time to my friends
- Shaune UlrichJuly 20, 2018
Quick response with a friendly manner
- Sheila BannertJuly 12, 2018
She was straight to the point and answer3d honestly about all questions I had.
- Kevin GarrattJuly 6, 2018
very helpful and quick to respond.
- YenJune 20, 2018
She is very nice to help my mortgage .
- Rhonda BreitkreuzJune 15, 2018
Good, efficient service.
- Shauna McewanJune 11, 2018
Thanks
- Terrence OsterJune 9, 2018
I would like to have done business with her, but her reply to my enquiry came a few hours too late,
- Gail AndersenJune 6, 2018
I would give her 10 stars if I could. She was so helpful, prompt and professional in all questions I had. I certainly hope she is still working there in 5 years when my mortgage comes due again, as she is the only one I would like to deal with. Kudos to her, exceptional job done.
- Kent CMay 4, 2018
Very helpful in providing rate details and mortgage options