Jay Goyal

Excellent

...

Knowledgeable and straightforward answers

Very informative

He was consistent with the initial reach out, once I replied he was very quick to reply with guidance and advice.

He was consistent with the initial reach out, once I replied he was very quick to reply with guidance and advice.

Easy to deal with.

Nothing

Jay seemed to be knowledgeable and gave me good advice. Will recommend to others.

Could not use

Agent got in touch with me and is looking into my mortgage needs. Thx

Very helpful. Answered all our questions. Offered good advice.. Also is available for following up with questions. Easy and pleasant to talk to

Contact was quick. Agent was helpful.

quick response

Prompt follow ups, appreciated the responses and time.

Was super welcoming and broke things down for me very easier to understand at my knowledge level. Thanks Jay

He was quick to respond and eager to move along.

Agent is "Vladimir Stanev"...not available from the drop down above.

Very responsive and accommodating

Knowledgeable and pleasant. Very easy to deal with.

I Still have not engaged with Jay much yet, but once I do plan to, I feel like he is a personable and knowledgeable individual to work with.

He has been very easy to work with.

Good

wanted a quote return call was prompt

not great customer service. seems shady

I liked that he was very responsive.

Kind

Good

Thanks

Helpful and informative

Jay was helpful and gave a really good option for mortgages

In the process of speaking with him. Kind and polite but didn’t mention what hours he was available after I asked if he was available after 5 pm. Instead insisted that I phone in at a lunch time. I had to ask twice for what documents I needed handy to ensure I had the correct information for a smooth and efficient phone call. But seems friendly and polite.

Quick and great customer service.

Excellent and relevant advice.

Good note, the employee is very good, has convincing answers, and I wish success to the company But I can't remember the name But I think name is jay

no connents

He was excellent.

Very responsive and respectful

Fantastic service

Quick to respond, understood what I was looking for.

Good experience thus far with Jay, responsive to emails and we had a good interaction with him on the phone, he was helpful in answering our questions.

NO WAY OUT

excellent job

Good customer service and very knowledgeable

Fast to check in on ant inquiries i have

Agent got back to me next day and was very friendly and helpful.

He explained me in my back home language too.

Very helpful! Excited for a meeting on monday

Hi communication is excellent & knowlegable.

I recall who the agent was but he was very polite and had information quickly at his fingertips.

Responsive. Timely.

Great working with Jay and Canwise. They got me the best rate and I am very happy with their professionalism and sincerity.

Very knowledgeable and informative agent. Took his time to walk me through the various scenarios and their implications on my borrowing capacity.

Friendly service with good expectations of different options so I could make better decision

Polite, efficient

Nice polite and helpful

They don’t advertise on website that they do not give mortgages below 100k. Waste of time and agents are rude

Thank you, Jay,

He was prompt in getting back to me.

Really helpful and nice guy. Was in no rush to answer my questions.

best

Very good understand and response for the information asked.

Na

Great service Very knowledgeable Very helpful

I cannot give jay 5 stars as we have not connected on the phone yet. But he has been professional and attentive via email.

Very knowledgeable

Was a bit discouraging about our situation. And didnt really point me in any direction to improve my situation. Definitely will search for someone who's more open to helping us then just telling us it's not possible. Period.

He is very professional and informative.

She got back to me in a timely fashion and due to a change of plans I didn’t require the service any longer.IF in the future I require mortgage advice I will definitely use this avenue.

Jag has been amazing and take the time to followup Best is he is honest and not all about forcing you i to things.

I am not sure how the dept ratio works but I got the Mortgage from the bank itself without any issue. which CanWise unable to do it. Communication from Jay was good, quick response

To begin with he advised me to be with my current service provider as he could not give 2.49 or 2.59 rate as advertised

Great service

prompt

Great service

Very professional and helpful

Prompt response

courteous and informative

Very helpful and Kevin is now leading the sale

Nicely asked about my house mortgage

He provided great information and was timely, can't ask for more.

good

Jay was a straight and to the point. Knowledgeable and professional.

did not answered questions by email

Jay is very knowledgeable person and very helpful.

Friendly, concise, professional.

Thanks for your assistance

He offered me different options for my renewal mortgage.

Fast "no" answer. No options/advise provided.

Good

He is a professional and very helpful

good agent.

no comments

Jay has been a pleasure to work with and has made the whole experience smooth from the beginning. His customer service definitely wins my business.

Asked for the same info multiple times. Didn't acknowledges responses to his queries.

Jay provided various details and suggested best options.

Amazing service. Jay is awesome and very knowledgeable. I can say unbeatable customer service. I will recommend them to all my family and friends.

Good info provided

He is good an knowledgeable

rate on line did not match rate quoted

Great service and followed up.

Respond in time but not very helpful in helping us with our quote and he did not ask much detail about situation. Got better service with another financial company

Honest feedback

Very thorough, clear, concise and provided me answers quickly

Quick response, very well informed

Knowledgeable and provided good advice.

Jay was quick to follow up -- however I had already decided on an other provider.

Great customer service. Honest and up front.

Professional in nature in terms of business knowledge..thank you for your time..

Responsive.

Good

Still waiting to hear back, he said 3 business days and I should have heard from him today but nothing

Good job. Very professional.

very good

Jay is very knowledgeable agent

Very responsive and well informed.

Very helpful and thorough. Responded quickly to everything.

prompt response

Good info

Agent was quite knowledgeable and gave us a generic advice. I really liked him.

Quick response

*

Agent was responsive and approachable. Good experience, but opted to go with a local broker known to friends.

Jay was responsive with a call back and when we spoke he was clear and to the point. I appreciated that. Although we cannot do business today, I will keep ratehub and Canwise on my list to contact for my next mortgage.

Jay is Very knowledgeable and his advice was helpful, and he was not pushy.

Great

Wasn't super helpful

Very good

Got a quick response

He got in touch with me right away, by email.

Was quick to respond and diligent in his follow up

Quick response

I was surprised how honest and helpful the service was through a website

Quick response and call back

The Agent was courteous, knowledgeable, and to the point. Just what I would expect.

Was helpful

Took time to explain and was no pressure. Very knowledgeable. Appreciated his care

Excellent service. Quick to respond. Friendly and professional. Was able to provide excellent rate but went with another broker as he was able to do just a bit better.

He was very knowledgeable and polite. Great to deal with

Exceptionally helpful. Went through multiple scenarios even though I wasn't committing to any purchase/product. Willing to explain differences between options to help me form my own decision.

Jay was very informative and helpful.

Very informative and knowledgeable, gave me advice on what to do when it's to renew my mortgage.

Helpful and not pushy

Jay was great to deal with.

He was polite and helpful on the phone.

He phoned and responded to emails.

Knowledgable

Informative and helpful answering my questions. Followed up with an email detailing our conversation and the "next steps" in the event our offer was accepted. Thanks!

Jay was very helpful in getting us the best rate available. Would absolutely recommend! He saved us half a percentage point or more on our rate compared to the bank we had our mortgage with.

What a guy! He completely understood our circumstances and was exceedingly helpful

Quick to reply

Great service. I will recommend to others

Good

Jay was good. He was always willing to answer the phone when I called

I prefer a face to face conversation

Good service

very helpful, answered all my questions

Response within a day. No pressure, great rates!

Response within a day. No pressure, great rates!

answer quickly

Very pleasant

Professional and response fast

Just didn’t have enough time to get approved before mortgage term expired.

Good service

Good professional advise. Print response. Very quick with doing what he said he would do.

Great service!

Excellent

Thanks for reviewing our application. In the end we found a better rate elsewhere but we appreciate your efforts.

Quick follow up and gives you the straight goods. No deceitful upselling.

Agent seems not too keen on my account as I see no effort on his part to really help. I was looking for renewal of my $300k mortgage.

I only initially asked for preliminary rates I could potentially qualify for and received a quick and professional response.

Very informative and honest.

Jay is good at explaining things to a 1st time buyer.

Quick response and good info

Very helpful. I will do trades with him again.

Got back to me quickly. My renewal is not due for more than the 4 month period so he said he'd get back me closer to the 4 month date so the mortgage rate can be guaranteed.

Very helpful with providing me info up front (I provided him with very limited info).... Great follow-up phone calls to address my questions

very helpful and responded immediately to my request for a rate quote

professional, attentive, polite

Very professional and helpful.

The service was really good thanks to Jay that assisted me very well.

Very helpful and knowledgable

Overall Good Details given

pretty clear knowledge.

Was polite in listening and answering my concerns.

Jay was very polite helpful and knowledgeable

Great customer service

Quick response, seems willing to help.

Not pushy, very friendly and helpful

Jay was very quick and responsive in returning my inquiry. I had a pre-approval in 2 days.

Easy to talk to. Courteous professional polite. Listened and advised.

Friendly

Jay has been good. Available and willing to answer questions. Only comment is that this is our first mortgage in canada and it would've been nice to be walked through things a little more thoroughly. It's always better to feel coached through the process.

Jay got back to me about current rates and has been helpful in making an informed financial decision.

He was honest.

Good follow up.

Very informative and reassuring. Quick responses and good service.....oh yeh, found us a great rate for what we needed.

Fast and courteous

He contacted me by phone and via e-mail promptly and with a very professional manner. I will contact him again in the future, I told him.

Great site for my common issues

Jay is prompt to respond and pleasant to speak with.

Good service and great communication.

Jay was very helpful with all my questions

Jay was a great help! Unfortunately I got my maturity date wrong and didn't need the quote! I will definitely be back!

Very knowlegable and friendly. Answered all my questions very professionally. Would not hesistate dealing with him in the future.

Very prompt communication and straightforward approach. Highly recommended.

He was fairly talented and patient, answered all my questions.