Shawn Arshad

Good communicator on the phone, and by email.

Very helpful

good service, very friendly, keeps customers update on rates and engaged.

Clear communication, Right response in right time. Asked about situation and future planning, and advice what is best fit for mortgage. Application is in process. But it is all good experience.

Good advice, knows the business.

Shawn promptly emailed me back, upon my inquiry , & though I was busy for a day /2..sent another follow up email. Being professional, then left a voicemail . I still must follow up with him ,yet still just wanted to say that he’s done professional ethics protocol & I appreciate that . Keep up the good work. Thank you Laurette Peters :)

Very professional in dealing with

Shawn was able to answer all my questions

He is ok but not able to beat Scotiabank rate

Very nice and patient

Shawn was able to answer all my questions, he also was polite and made suggestions of different options we could look at. We will not be able to do anything yet because of the 120 day lock in. We will not be moving in until the end of Feb/2019.

Professional and knowledgeable

My deal was not yet completed. But so far I am happy with my correspondence with Shawn

Professional

Not reachable and not personalized service

Shawn was a big help in navigating the site to change setting to more accurately reflect rates based on down payment and owner occupied vs. renter occupied.

Hard for me to call between 9-5 which was when he was available. He didnt want to converse via email very much and kept asking me to call. I tried once but it went to voice mail.

Supportive and provided the information I needed

Called me right away, answered my questions in a truthful manor.

Very good! Followed up with us. Answered our questions. Sent us a summary of our discussion by email. Polite and clear.

Called me the same day, was very knowledgeable. He has sent me more info. Very nice person, told me he didn’t work on commission. That alone is worth gold. I shall continue with the process. Thank you

Best rate, great follow up, excellent service and easy process

good

Very prompt and attentive. I appreciate that type of service.

I Was hard to reach but we eventually connected

Shawn was very helpful

Didn’t return my calls

Received a call promptly after I signed up, polite and followed up when I didn't respond. Good customer service

The broker was very good about contacting me. Things did not work out as two sudden family emergencies arose, and we are postponing (or maybe cancelling) the decision to purchase another house.

Great Customer service

Very helpful and knowledgeable. Quick to address my concerns

My agent did not follow up at the requested time and did not attempt to set up an alternative time.

Friendly. Helped me find my first mortgage very quickly.

Shawn was able to provide all the information i was looking for.

No one has connected with me. I am the one messaging and calling every other day

Shawn was attentive, and to the point. Exactly what I was looking for.

Answered all my questions and provided some helpful information and insight which allowed us to feel we made an educated decision when choosing the right mortgage for us.

I do not remember the name of the agent, but I think the person I talk to was Arshad, he did not help me out but have knowledge.

no follow up

average service, could not offer rate stated on web site so don't know why you promote it, was a waste of my time.

Excellent service

Helpful chatting about mortgages but sadly couldn't locate a better rate than what I had located on my own.

Was very helpful in explaining options and shared good knowledge in how to go about things.

Great Service

Quick response and helpful!

The agent is goal orientated and straightforward. Easy to work with.

Shawn contacted me very quickly.

I was told I would receive a response within 24 hours...didn't get an email for almost 4 days. I emailed on Jan 8, got a response Jan 12: " I am sorry we have not been able to connect yet – is there a good time to reach you next week to discuss your mortgage options? Feel free to give me a call at (416) 504-3379. "

Ease and convenience when shopping for rates

He was very thorough explaining my options and even discussed common bank fees (when no one else had) which helped me to weigh out my decisions. It was a great experience. It would had saved me a lot of time contacting ratehub from the beginning !

Responded fast but couldn't answer my question.

Was upfront and easy to deal with. Enjoyed process.

I found this individual to be a poor communicator. Lacking people skills. Did not show any interest in actually working with me.

Shawn was kind to explain my options, even though it was apparent that CanWise was not the best choice for me.

very helpful and knowledgeable!

Very knowledgeable

Shawn was extremely helpful! Thank you 😊

Good job

Very comprehensive and helpful

Very comprehensive and helpful

helpful

goo talk

Reached out to me right away. There is a lot of document gathering required.

Shawn was fantastic. Was able to get me what i needed at a rate lower than what i expected. All around great service. Very pleased with him and my results.

Good

straight to the point, very thorough and informative

Provided detailed explanation of request. Answered my questions, provided me with alternatives, gave me an opportunity to reflect and information received and make a decision at another time, was kind, patient and respectful.

He was informative and efficient.

Very quick to get in contact very friendly

Very good

described the option very well and very educated agent

good guy

Good adviser and I hope I can continue working with him

Very Helpful

Very supportive and provided very good advice

I received a call from the agent within hour after I filled out application on line.

Prompt response.

Shawn was so easy to speak with and got me really excited to start looking for a home.

Thanks Shawn.

was easy to use

answered questions was very helpful and not pushy, would recommend him

Educated me on market trends on mortgage world.

Easy to work with. Has clear understanding of mortgage concepts.

Thanks Shawn for all your efforts to making this happen. Great to deal with and got me the best rate possible.

Excellent service! Thank you Shawn for your guidance and mortgage expertise, truly impressed!

So far it seems good

He is a very professional

It was an awesome response.

was polite and informative , was quick to repsond to my request