Kevin Chu

The overall experience is great. Kevin can give me feedback in prompt. His job is great. i am satisfied with that.

The information listed on the website was very useful. The agent contacted me promptly in a short time after I submitted the inquiry. Quite impressive!

He was very prompt in responding but said it wasn't worth putting through a pre-approval application for a better rate than 3.34%, without asking any of my details, which was a bit frustrating.

I didn't speak with him because I decided to stay with my current rate, but he tried to reach me several times through both email and phone. This would have been great if I was deciding on a new rate!

Guided me with actual facts without any false information and incorrect hopes .

Helpful and informative

Good speed response

Kevin was prompt and accommodating.

Very informative

well diverse and knows his stuff

Honest and friendly

He was transparent with what he was able to do for me. No bullshit.

I am a realtor for 35 years, always had to enquire and self compare from each individual source. This Ratehub is the most sensible idea in today's fast, inquisitive, ever competitive & transparent market worldwide. Excellent !!

Amazing!! Thanks!

Kevin connected with me very fast. He gave me all the nessessary information over the phone. I was a little bit bothered that he could not give me the rate in writing (for whatever reason) and it was very evident he was motivated to sell this mortgage - endless calls/emails. To be 100% honest I was annoyed by the amount of calls I received. I’m sure the nature of his calls had good intentions - like securing a mortgage. However, I would have called back and connected with him at my convenience and/or when a desirable rate came up.

very kind.

Kevin contacted me within hours by phone & email. He was professional & efficient. The Ratehub was a disappointment. The listed rates were not accurate.The 2 lending institutions that I was interested in had inaccurate rates listed.

Very prompt in communication and available to explain all my concerns.

Should’ve taken longer to describe the process instead of handing over the non disclosure documents upon first call. Overall okay experience.

Good service

nice service

Great insight. Only thing i would advise is to tighten up on the follow up process. Between the time i was contacted by him and the time i am writting this i have learned that i qualify for early renewal. So there will be no penalty. I have since been in contact with another broker and 2 banks, but i value the information Kevin gave me so i will give him a fair shot before i make a decision.

He has given a lot of atention

Prompt reply to my email. Very informative with clear and concise feedback.

Kevin was very attentive and was available to answer any questions we had about terminology and other unknowns. He got us a great rate in a short time, and ended up saving us thousands of dollars. He was honest and upfront about what he could deliver and he delivered.

Quick and efficient and I was very happy with the rate I got.

prompt

He was good but was not able to get us the mortgage

Very knowledgeable

Seemed disorganized. Kept sending emails to set up initial meeting even though we had already spoken.

Broker gave excellent advice and was extremely helpful and prompt on all services.

Kevin provided a great service and was very upfront, told us what to expect and what we need to prepare in advance before proceeding.

Very tenatious

Very informative and nice.

Excellent service. Kevin is very knowledgeable and gave me lots of options and information. He followed up promptly and made this task a great experience!

Good Service.

No additional comments

Kevin contacted me through Email and Phone and did a good job trying to help me with mortgage related products.

Good

The agent understand what his talking about and the market.

Readily available. Very knowledgeable and professional.

seemed hesitant at first but more confident as time passed