Julien Dupuis

Julien was very knowledgeable and answered all my questions

Very knowledgeable

Julien, was responsive, courteous and professional without hesitation to help and send information. As well not being pushy or over zealous in his approach.He deserves recognition for good customer service and I will likely connect with him again this week. Best of luck Julien in your career.

He found the best rate available.

None

Very helpful

Excellent service and great explanations

My agent got back to me promptly and gave me the information required to be do an application. Unfortunately, after completing the application and submitting required forms, and a follow-up email, I have heard nothing back from ratehub.

Agent was nice and seemed honest and straightforward

Very good and helpful

Sent me a few emails. We have not been able to connect over the phone yet as he was out of the office for a few days.

They have called me but I haven’t been in touch

Contacted promptly and professionally.

Responded quicker than posted time! Very courteous, patient and knowledgeable, did not make the process feel intimidating or hurried.

Nit aggressive in selling

While we appreciated his straight forward no beating around the bush approach, other mortgage brokers put more effort in meeting our needs by explaining more of the process, our options and trying to find or refer someone else who can do better with the interest rate (e.g.HSBC at 2.49%).

I was contacted within a few days of requesting so very prompt. The mortgage agent was very courteous and knowledgeable. He took the time to discuss the specifics of what I was looking for and found me a great rate! He also went above and beyond by offering thoughtful advice which I really appreciated. Great experience overall

Julien was easy to work with and got me a great rate.

He seems knowledgeable, but said he would email details following our call and have yet to receive. Helpful in answering questions and sensitive to my situation.

Julien followed up in a timely manner. He is friendly, professional and experienced. He was able to answer all my questions. After speaking with him, I felt confident he could get me the best mortgage rate. I would also highly recommend Julien to anyone I know who is looking for a mortgage broker.

Great customer support

He was quick and able to answer questions but I’m a bit disappointed in the rate he got me. I feel it could have been better.

Very professional

I had a great experience with Julien Dupuis. He was so patient, amazing and answered all of my questions. He helped me finalize my mortgage for my first home purchase and I've got what I needed. Would definitely recommend.

Julian took time to reach out. He was patient in explainjng the different variable and fixed rate options. Didnt ahow he was under sales pressure to close.

Great service

Hey was so friendly, polite and professional. I was looking forward to working with Julien, it just so happened our other broker was able to get us a slightly better local deal.

only started refinancing, rating based on initial discussions

Julian got back to me right away.

Nice and understandable representative.

Responsive, transparent, informative

While I was told that I can have the pre-approval in one day, I don't have it yet after 7 days. I wish I knew it can take this much time. I think it was better for me to work with a local broker instead of online or on the phone service.

Helpful and developed a plan on moving forward

He has been great. Has provided us with many options.

Answered all my questions

Julien called me quickly, and was knowledgeable and professional.

Quick and to the point.

Quick pre-approval.

Responsive, upfront, honest about the possibilities

Excellent Service so far. Julien is very kind, patient and accommodating. Thank you!!

Julien responded quickly to my request and explained fully what a mortgage broker does and what the difference is between dealing directly with the bank versus a broker. Although he was unable to help me in the purchase that I am interested in, he provided some great insight and also followed up with an email with his contact information.

Julien was professional yet personable.

Reached out, listen to my needs, provided options. I found he focused quite a bit on one lender, but that could have reasons that we did not get into while talking beiedly

The agent was deligent in his attempts to contact me. When I did speak to him he was professional; however, I was told my mortgage was too small and therefore your company is not interested in my business. I must admit I was quite shocked.

I am due for renewal in next few months and left my info through your website. Got contact promptly by Julian and had good discussion about available options and next action item for me.

He returned my call within 24 hours and he was very pleasant and informative. Unfortunately he was unable to give me the rate and hold if for 12 months.

Clear concise information. No non sense.

Very professional and helpful. Continually followed up over email with me. I would recommend Julien.

Would've like a few more options offered. However he did attempt to call me more than once but I was working.

Both Julien Dupuis and Danny Soeur helped with my inquiries sbout first time mortgage. Thanks gentlemen.

Very knowledgeable and great to speak with

made me understand clearly how their system works

professional, polite, responsive

Knowledgeable but didnt give me options. Just told me to wait 1.5 years

She is excellent in follow up. Also understand customers requirements and give info.

Very professional and courteous. Presented facts efficiently and responded to all questions clearly. Thank you!

Friendly and knowledgeable broker.

Julien was very informative and patient with me. I felt that he gave me enough information to make the right decision for my family. He was also very kind and I did not feel pressured to decide right away. I would recommend him to family and friends.

Very knowledgeable and clearly explained the mortgage.

He was very honest and up front, very difficult to find stars like Julien:)

He's nice, reliable, and very professional.

Julien was super patient and very supportive.

great advise

No comment

Very professional

Julian gave me the history of the company , educated me , & gave me some good advice . Pending on what happens I will gladly use your services

Responsive and helpful

So far I've been very impressed with the professionalism of Julien. Please keep up the good work!

He is polite, well informed, quick to follow up.

Julien was very friendly and knowledge. When I'm ready to purchase I will be calling him.