Portrait of Emma Medeiros

Emma Medeiros

Vancouver Mortgage Agent

(106 reviews)
CanWise Financial A Ratehub Company Lic. 12530 Contact Now

Emma’s career has spanned over a 10 year period holding positions in the finance industry such as CIBC Mortgage Advisor, Mortgage Service Associate and Mortgage Underwriter. She enjoys keeping herself up to date on the changing real estate and mortgage markets in Canada. She also holds a reputation for keeping the clients best interest at the forefront of every interaction. This ensures her commitment of needs based solutions are provided to every client based on each homeowners financial picture and lifestyle. Emma looks forward to connecting with you to discuss your options.

  • Mark Vokins
    August 22, 2019

    Ad was misleading

  • Mark Vokins
    August 22, 2019

    Ad was misleading

  • Lilia Zilberman
    August 21, 2019

    Immediately contacted with the follow up email and schedule of appointment

  • Kam
    July 27, 2019

    Been very helpful regarding my enquiry for renewal of my mortgage

  • David Douglas
    July 14, 2019

    Emma got back to me right away and was available when I called

  • Mike Abraham
    July 14, 2019

    In the process of getting more info on mortgages.

  • Joel Kok
    July 11, 2019

    Great service

  • Polina Mullaeva
    July 6, 2019

    I would give “0” if it would be possible. Had to call on my own to Emma because she was 20 min late with scheduled phone call appointment. I attached my documents to my application, but she didn’t look at them. She only gave me general information that I could have on my own from website. Nothing helpful. Told that she will contact me back after she will review my attached documents, but one week later still didn’t hear anything from her. Very disappointed experience

  • Pritpal
    July 6, 2019

    She know the maket rates and she know how to save money and how to get best rate for mortgage. She explain all the good option to get best rates for me

  • Morgan Lewington
    July 3, 2019

    Good communication. Friendly and informative.

  • Elke Grafner
    July 3, 2019


  • Mark Burton
    July 3, 2019

    Mortgage calculations made easy & paired me with a great local provider

  • Desmond Carr
    June 19, 2019

    Very professional, well spoken. Answered all my questions and gave me some direction on what to do with my difficult situation. Cheers Emma!

  • Lee Hardy
    June 15, 2019

    Super helpful, answered all my questions

  • R,craig
    June 8, 2019

    basically let me go without a fight, and after a hiatus of a month. You couldn't get a more solid client than me. One of two other lenders will get the spoils.

  • R,craig
    June 8, 2019

    basically let me go without a fight, and after a hiatus of a month. You couldn't get a more solid client than me. One of two other lenders will get the spoils.

  • Belinda Karen Lyons
    June 2, 2019

    Very helpful and gave me good information that helped me decided what to do. I will stay in touch until my renewal closes at end of September.

  • Lauren
    May 29, 2019

    The amount of times I was contacted was frustrating

  • Brad Kerrigan
    May 24, 2019

    Great so far. Very knowledgeable.

  • James
    May 21, 2019

    Very helpful.

  • James
    May 21, 2019

    Very helpful.

  • Tatiana Pelin De Faria
    May 12, 2019

    Great service

  • Anthony Kershaw
    May 10, 2019

    A very patient and informed broker. Great follow up, too.

  • Linda
    May 8, 2019

    The agent that reached out to me was Emma; she was professional and friendly on the phone however wasn't much of a help in terms of rates. The rates she quoted me was not good, and ironically I was able to get a much better rate by going directly to the bank.

  • Maxym Naftulyev
    May 8, 2019

    Agent tried to do their best!

  • Rita Cisneros
    May 1, 2019

    Great and fast communication. Very Helpful.

  • Erwin Tariga
    April 21, 2019

    i still waiting to contact me regarding my inquires i keep recieving email.

  • Sara Beitschat
    April 19, 2019

    Very knowledgeable

  • Debbie Griffin
    April 16, 2019

    Emma was very pleasant and thorough. She followed up very efficiently. Under different circumstances, I would consider using her experience for another mortgage.

  • Lucia Mravcakova
    April 14, 2019

    I was impressed by how quickly Emma responded, first with a phone call, then a follow-up email, after I first got in touch. I found her to be very accommodating and competent.... Provided me with a list of documents needed during one of our first interactions......just how I like getting things done! My husband is dealing with his bank in Calgary, AB at the moment and I must say they could learn a thing or two about competency and customer service from Emma.

  • Kathy Vallance
    March 28, 2019

    Very speedy service, took it into her own hands to get documents forms my realtor saving me the hassle and has gone to bat for me with my credit. My only comment would be the customer service skills of the company in general were below the usual. Such as being rushed when in the phone and being talked to in a condescending manner. Sadly this seems to be the service you get anywhere now a days.

  • Dpurss
    March 9, 2019

    Emma was ok

  • Abhram Gonzales
    March 8, 2019

    Excellent communication!

  • Lori
    March 3, 2019

    Emma is awesome, quick to answer my questions and my emails. She is very responsive and caring to my needs. Highly recommend!

  • Darwin Pichette
    February 8, 2019

    Very helpful and informative

  • Sue Harper
    January 27, 2019


  • Mihaela Serbanescu
    January 23, 2019

    Very proffesional and knowleageable agent.

  • Ioan Cristurean
    January 21, 2019

    an immediate follow-up, very helpful explaining my options

  • Matthew Asselstine
    December 25, 2018

    Fast to connect with me and has been in consistent communication with me.

  • Ronak Badheka
    December 16, 2018

    She is good and has been very helpful

  • Jere Tarnowski
    December 16, 2018

    Emma let me know the costs and documentation required. She noted that I should try my existing institution as they may be able to break the mortgage with reduced fees.

  • Ben
    December 8, 2018

    excellent manners and serves.

  • Tuan Le
    December 7, 2018

    Agent said will follow up but did not call back. If you can keep your words, no one would trust to do business with you

  • Stephanie Viaje
    November 29, 2018

    She was very professional and very informative.

  • Riyaz Karimjee
    November 28, 2018

    Very knowledgeable and personable.

  • Matti
    November 22, 2018


  • Manisha Rajora
    November 9, 2018

    Very helpful and knowledgeable

  • Kit Ying Lee
    November 3, 2018

    No comment

  • Elisabeth Lenarduzzi
    November 3, 2018

    Very helpful and informative

  • Colleen
    October 20, 2018

    Emma was super helpful and knowledgeable,

  • Daniel Strzelecki
    October 14, 2018

    The services was good, but came with some serious miscommunication. I received a good rate, but was informed that CMHC would not insure the mortgage on my home. I reached out to CMHC to fins out why that was and I was informed that information was incorrect. Now I am not sure where this offer stands...

  • Andrew Nelson
    October 10, 2018

    Very helpful

  • George And Doris
    September 28, 2018

    She was not able to help us, because my pension it is small

  • Mat Roersma
    September 20, 2018

    Emma has done a good job, while some communication seemed slightly rushed our deal was very quick which I credit to her. 4.5 stars

  • Lorraine Plumley
    September 7, 2018

    Emma answered all our questions

  • Rob Penner
    August 19, 2018


  • Hovig Astourian
    August 7, 2018

    Emma is amazing, very knowledgeable and very friendly.

  • Fred
    July 20, 2018


  • Kelsie Trafford
    July 11, 2018

    Good for the limited interactions we had

  • Chad Wardman
    July 1, 2018

    Patient but persistent, she is working to get us the condo we would otherwise not be able to get with others.

  • Jaime Hunter
    June 30, 2018

    Returned my call and all emails in timely manner .

  • Elain
    June 23, 2018

    Emma was very knowledgeable.

  • Umang Patel
    June 8, 2018

    She was all right. I was willing to work with all possible options. I am well educated banking professional who understand all aspect of financing personal and commercial real estate very well. Emma was on the down side who was keep coming back that I will not qualify for the amount I am seeking, I was the one who was giving her options for all the possible ways to make it work. I know my mortgage is well under TDS GDS guidelines and any Institution will pick up my file based on my Credit score, Strong stable Income, No other Debt etc. She almost told me she wont waste her time putting my application. I guess she was all right, Just need more willingness to make it work, because not everything is going to fit straight up into the check boxes.

  • Sarah
    May 17, 2018

    too many emails

  • Harman
    May 17, 2018

    It is the best site to meet different mortgage expert under one roof.

  • Jorden Bryer
    May 4, 2018

    Very nice young lady. Quick and efficient. Seems like she's very busy at her job but does great work!

  • Kevi Remple
    April 19, 2018

    Friendly and got back to me quickly.

  • Soono Chae
    April 17, 2018

    I haven't expected to get any reply for my application but make Emma sent email every day to connect with me and I got a feeling that she really wants to help me. I appreciate about it.

  • Ricardo Rivera
    April 17, 2018

    It did not help me !

  • Nicole Quigg
    March 14, 2018

    Emma was very helpful and answered all my questions regarding renewing our mortgage and other options that I asked about. Thank-you for your professional advice, Emma! Nicole

  • Rose
    March 6, 2018

    efficient and helpful

  • Dave Conroy
    March 6, 2018

    Friendly, Attentive, does what she says she will do.

  • Anna De Crem
    March 2, 2018

    Very friendly agent

  • Aliya Essa
    February 28, 2018

    She hung up and never called back. I tried and wasn't successful.

  • Gloria Rendell
    February 22, 2018

    Very quick to respond. Sorry that you could not help earlier, because my mtg does not come for renewal before Sep.18.

  • Claire
    February 6, 2018

    She called me the next day after I submitted request online, and answered all my questions. She also gave me a follow-up call in a week to see if I have any accepted offer.

  • Suman
    January 30, 2018

    Good job

  • Gabriel Figueroa
    January 30, 2018

    No star at all!. After explaining the Broker Mrs. Medeiros, She said that She was going to a meeting and that She was going to call me back. She never did it. Very unprofessional from Her part. How your Company will do business if you have people like Mrs. Medeiros not striving to help a future Client?

  • Jacob Rebel
    January 26, 2018

    trouble contacting eachother

  • Alexandre Rondeau
    January 25, 2018

    The agent couldn't help me and didn't seemed interested in most likely because my mortgage amount was too low and her commission wouldn't have been good enough to value her time. She made me feel like a second class citizen

  • Sabeena
    January 24, 2018

    Very timely correspondence

  • Andrew Broadley
    January 24, 2018

    EMMA was very quick to get back to me, I was just able to find a lower rate elsewhere. AB

  • Samer Akouri
    January 24, 2018

    Was a bit rushed on the call. I didn’t have my info in front of me so wasn’t prepared. Hoping the second call is more beneficial

  • Bindy Sangha
    January 19, 2018

    very helpful and very friendly

  • Laris Grikis
    January 17, 2018

    Emma was very persistent and once we made contact was very helpful in giving us advice on moving forward with mortgage renewal options.

  • Brigitte Bourassa
    January 10, 2018

    Emma replied promtly, she was knowledgeable and professional... Sadly, she could not match the rate we got with a different institution.

  • Heidi
    January 6, 2018

    Emma easily understood what we were looking for and was able to help us move forward in terms of a house mortgage.A callback has been scheduled to continue the process... I appreciate that initiative.

  • no name
    January 5, 2018

    the agent was persistant in trying to contact over holiday period both by phone and email however when the agent says she will not talk about rates in an email, when i have given all the details in an email, , it makes one feel as if it is some type of scam even though i am sure it is not---- in todays world , one does not want to waste time and texting or email helps speed up communication and not waste time--

  • Lin Lin
    January 5, 2018

    Nice person

  • Jamie
    January 3, 2018

    Emma has been great to deal with and we are still trying to work out the details.

  • Michael Straub
    December 29, 2017

    Your agent responded to my request very quickly. She supplied the information I was looking for, and we carried on a short personal talk about the holidays and her schedule. Altogether a pleasant experience.

  • Lumi
    December 27, 2017

    Thanks for the quick call back!

  • Randolph
    December 23, 2017

    Great agent, friendly and provided good customer service. The call was lost but she called back right away.

  • Kerry Murray
    December 14, 2017

    Emma was quick to get back to me and was very helpful.

  • Blair Mcfarlane
    December 13, 2017

    The clarity in information provided was second to none.

  • Brian
    December 12, 2017

    Emma suggested i wait until closer to my mortgage term ending to get the information i needed. She was helpful.

  • Caroline Wendling
    December 9, 2017

    Quick response by phone and follow up email to my inquiry. however I haven’t gone any further than initial contact, so do not know of their service yet.

  • les ott
    December 1, 2017

    Still working on this list.

  • josh grahame
    November 30, 2017

    Great persitance

  • Karen Kong
    November 26, 2017

    I received a call from Emma the same day I requested a call from Canwise through their website. I was impressed with how fast they got back to me. Emma gave me some quotes with respect to the fixed rates I asked about. I told her to call me back next week so I could talk to my husband. Also I couldn't renew my rate until next Thursday anyway, so she was supposed to call me back on the Monday. She called back the Monday and I asked about a few other rate options. She gave me the info and I told her to call me back on Thursday and we can talk about it since that's the day I can put in my application for the rate. Thursday came about and she didn't call. On Friday I called her and left a message and she never called back. It's disappointing because I was going to go with the rate she offered. Now I need to find someone else to do my mortgage. Disappointing turn of events.

  • Amy Chin
    November 23, 2017

    Agent is efficient and very knowledgeable.

  • Paul Mak
    November 22, 2017

    She is very helpful

  • Wanda Mandzuk
    November 9, 2017

    Emma is so personable and professional, She answered all my questions and did a grear job representing us, I will definitely recommend rate hub to anyone seeking g mortgage financing,

  • Rosemarie Pongratz
    November 9, 2017

    She was not nice at all. I explained my situation and she came back and said we don't deal with trailers. I asked her why and she did not reply.

  • Sarah
    November 4, 2017

    She was lovely.

  • Chris Ishkanian
    October 27, 2017

    Got back to me promptly.

  • Cheryl Bannoya
    October 22, 2017

    Prompt return calll

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