
Emma’s career has spanned over a 10 year period holding positions in the finance industry such as CIBC Mortgage Advisor, Mortgage Service Associate and Mortgage Underwriter. She enjoys keeping herself up to date on the changing real estate and mortgage markets in Canada. She also holds a reputation for keeping the clients best interest at the forefront of every interaction. This ensures her commitment of needs based solutions are provided to every client based on each homeowners financial picture and lifestyle. Emma looks forward to connecting with you to discuss your options.
- Brian ForsterJanuary 21, 2021
- Brian ForsterJanuary 21, 2021
Mike bricknell
- Kathryn KalmringDecember 16, 2020
im sorry i got this email and im confused but thank you for your service during tough times
- Dion SirianniDecember 12, 2020
Very good and thorough. Got in contact with me immediately.
- Trevor J VanderwereldDecember 11, 2020
Fast, professional and honest service
- Celise DupasDecember 9, 2020
Great!
- Chantal LevesqueNovember 26, 2020
Thank you for all your help and patience!
- Matthew AaboeNovember 26, 2020
very helpful and honest great person.
- Janusz SewerynNovember 25, 2020
Was very nice and informative
- Lori KwokNovember 4, 2020
Great service, fast and efficient.
- Michael KellendonkNovember 1, 2020
Emma was very proffesional, answered all of our questions and concerns. I believe she has all of the required paperwork to complete our mortgage renewal request. Assuming everything goes forward as discussed and on time it will have been a smooth experience. Thank you Mike Kellendonk
- LeoOctober 28, 2020
Quick response
- Vincent PoOctober 26, 2020
Can't really comment too much as it ends up I'm not really eligible for a mortgage proposal based on my situation. Although I'm able to get one through one of the bigger banks. But they did follow up quickly.
- KarenOctober 22, 2020
Great response and information. Thanks
- ReihanehOctober 18, 2020
Good info
- Scott ReedOctober 18, 2020
Emma was very helpful and informative.
- Derek AdduonoOctober 11, 2020
Emma is quick to answer any questions and is always on it for everything we ever needed.
- Shiraz DindarSeptember 24, 2020
helped me understand things quickly and efficiently. the fact that your agents are non-commissioned is huge. thank you!
- Lars EkelundSeptember 16, 2020
So far I have had 4 identical emails asking when I was available for a call, and then one personal email telling me to submit an online application without starting a dialog of any sort.
- Eva YangSeptember 11, 2020
Emma is very informative and professional. She tailors to my mortgage needs and repayment plan that i am comfortable with.
- H. WingraveSeptember 10, 2020
Agent returned my enquiries quickly and professionally.
- Zoran KomljenovicSeptember 6, 2020
None
- Johanna DesmazesAugust 27, 2020
I haven't spoken with her yet.
- Judy SwitzkyAugust 19, 2020
She gave me bad news, but could have been more empathetic.
- Tanya DevidoAugust 10, 2020
She was knowledgeable and informative
- Roopam RandhawaAugust 8, 2020
GreAt
- Christine WalshAugust 4, 2020
contacted me promptly
- Aaron ReimerJuly 28, 2020
Walked through the application with me and gave me a soft answer without hitting my credit so I understood where my budget fell before I start looking. The phone call was great, she was easy to understand and knowledgable.
- Joanne Norton-westwoodJuly 27, 2020
Emma was very quick in replying to my email and personable.
- Jeffrey TanJuly 22, 2020
She is kind, patient, and happy to explain things that I am still learning.
- Eva RadtkeJuly 21, 2020
Didn’t feel like she wanted to help
- Nova ThomsenJuly 19, 2020
Quick to respond, answered my question promptly
- BlairJuly 18, 2020
Emma was great to talk with and helped me go over multiple options. She provided a great rate and I'm looking forward to figuring out our situation and moving forward.
- TamaraJuly 17, 2020
Great pre-approved in a timely fashion with a great interest rate.
- Larissa IansonJuly 17, 2020
My scheduled phone call was double booked so it took a little longer to get in touch but the service was wonderful once I made contact. Emma was very knowledgable and was clearly working to get me the bet rate possible!
- Arianne FortezaJuly 15, 2020
Responsive to emails
- Mitch StrippJuly 11, 2020
Very friendly, great follow up.
- Sharon HendersonJuly 7, 2020
i got a quick reply email asking for when a good time to call is, or i could call her. i replied by email with a good time... she didn't call. i received another email a day later with the same message so I tried to call this time and just got a voice message for the general number, not her direct line. No one called back. I then received a different email the next day asking for the best time to call and I replied to that email with times to call and the time zone, no call. i gave up
- Michael CameronJuly 5, 2020
Emma made her self easily accessible, was kind and super helpful in getting me the information I needed to make the best decision. Great service.
- Kathryn PybusJuly 4, 2020
Very prompt, friendly reply to request for mortgage info.
- Philip CarlsonJune 26, 2020
So easy to talk to and understanding.
- Pritpal DhamratJune 19, 2020
good information
- Louisa DavisMay 25, 2020
Called back and had great chat about rates and advice about fixed vs variable rates.
- Kristin FedorukMay 7, 2020
I felt cut off with responses to my questions andshe quickly put my file on hold without me fully wanting to do that.I ended up staying with my current lender in a renegotiation... at some level I see my 140k renegotiation probably not worth the agents effort. I did have some questions/concerns over costs to switch and if I sold within a yr..questions on how idr calculated etc..
- Ewa WernerowskiMay 1, 2020
Great communication
- John JosephMarch 27, 2020
Could have sought my business. Was in a hurry to leave for another appointment.
- Erik DeutschMarch 25, 2020
She was great- very helpful
- Richard HobbsMarch 22, 2020
Would be 5, but I received notice about a special rate and when I responded asking details (by email) didn't receive a response. I don't know if the special was sent by Emma or just a mass email sent to all responding clients.
- Matt TudorMarch 22, 2020
Helpful but didnt get a follow up email.
- Lynn LiljeMarch 21, 2020
Lots of emails no calls no return calls when I called there
- Darran ChapmanMarch 21, 2020
good and thorough
- Chester LeungMarch 20, 2020
Fairly ok
- Shawn FraserMarch 13, 2020
Very helpful
- VladimirMarch 7, 2020
Very knowledgeable and helpful.
- Sarah GoodwinFebruary 27, 2020
Very friendly. Not too pushy.
- Madiha JilaniFebruary 23, 2020
Knowledgeable, very informative
- Yazmin Hernandez BanuelasFebruary 20, 2020
She was fast at reaching out and provided a quote of current rates.
- RonFebruary 19, 2020
Excellent information and customer service.
- RonFebruary 19, 2020
Excellent information and customer service.
- Sydney SpraggsFebruary 14, 2020
Emma and I managed to chat about rates of a mortgage I am about to renew. Emma was very helpful.
- Joshua PriorFebruary 10, 2020
Very responsive, is currently underway to give me the best rate on the market.
- Janet WFebruary 1, 2020
Emma was super friendly and helpful. She promptly gave me all of the information that I requested! Thank you Emma! I look forward to further business with you.
- Zissis PediasJanuary 26, 2020
A breakdown should be given to potential mortgages 4 units 5 units 6 units different institutions have a different setup when you supply all your information from T1 generals tax yrs to lease agreement's It's not as simple as a set rate unfortunately a mortgage/ prime rate to gauge the investor is sometime used.
- Carol FarisJanuary 22, 2020
Prompt response to request for information. Honest and straightforward discussion of options to consider
- RanjitJanuary 21, 2020
Really nice service.
- JessaJanuary 7, 2020
Deal is not closed yet, this survey is just too early.
- Deb TempleJanuary 5, 2020
Knowledgeable
- Conrad HeltenDecember 30, 2019
She was very helpful and prompt in her response time
- Erik GretlandDecember 28, 2019
I recieved excellent advise
- Egberto ZanonDecember 28, 2019
Great customer service skills.
- K.suryaDecember 7, 2019
I was pleasantly surprised with the very thorough and informative response i received from Emma. In the response i knew what canwise was about and service they offered. Thank you!
- BernieDecember 4, 2019
great service
- Lilia ZilbermanNovember 23, 2019
Allways very precise and clear communications with Emma. commitment and knowledge are impeccable.
- Maria MiguelNovember 18, 2019
Very prompt
- Susane MacpheemanningNovember 17, 2019
She has kept in touch with me and is waiting until I have the time to discuss our finances property. She has kept in touch through phone and email and comes across as very professional.
- Simone GreavesNovember 17, 2019
Informative. Waiting for confirmation of rates by email.
- Arthur ReillyNovember 16, 2019
Friendly, knowledgeable, attentive. Great experience so far.
- John MorrisNovember 16, 2019
knows the product well
- Greg ChinOctober 23, 2019
quick reponse
- David KennedyOctober 22, 2019
So far Emma has been very helpful.
- Eric BourkeOctober 4, 2019
She has reached out a few times but I haven’t had time to connect.
- FredSeptember 29, 2019
I received a call and although my bank came through for me I think it still put a lot of pressure on them as far as choosing not losing me as a banking customer and ratehub was a great choice and I’m sure I will use them in the future or recommend them to a friend. Today I was in touch with an employee who I gave the same advise to and I’m personally helping him find a place as we speak.
- GuillermoSeptember 29, 2019
Very kind and helpful rep
- Sterling RollinsSeptember 21, 2019
Emma was pleasant to deal with. She asked for me to contact her by phone to discuss my mortgage renewal. When I told her that I want more information via email first she provided it. Afterward, I told her that we're too far outside of our mortgage renewal window but that when we get to it I'll contact her over anybody else because she's demonstrated good faith in us.
- Matthias SchuellerSeptember 18, 2019
I talked to a very knowledgable and polite advisor. She was honest about the service CanWise provides and helpful.
- Donna HoldenSeptember 14, 2019
Emma was very helpful, thank you again.
- Jasbir MukerSeptember 13, 2019
Good company
- Shamsul HoqueSeptember 11, 2019
—
- Nick GeorgopoulosSeptember 8, 2019
Knowledgeable and easy to deal with
- Mark VokinsAugust 22, 2019
Ad was misleading
- KamJuly 27, 2019
Been very helpful regarding my enquiry for renewal of my mortgage
- Mike AbrahamJuly 14, 2019
In the process of getting more info on mortgages.
- David DouglasJuly 14, 2019
Emma got back to me right away and was available when I called
- Joel KokJuly 11, 2019
Great service
- Polina MullaevaJuly 6, 2019
I would give “0” if it would be possible. Had to call on my own to Emma because she was 20 min late with scheduled phone call appointment. I attached my documents to my application, but she didn’t look at them. She only gave me general information that I could have on my own from website. Nothing helpful. Told that she will contact me back after she will review my attached documents, but one week later still didn’t hear anything from her. Very disappointed experience
- Mark BurtonJuly 3, 2019
Mortgage calculations made easy & paired me with a great local provider
- Elke GrafnerJuly 3, 2019
Great
- Morgan LewingtonJuly 3, 2019
Good communication. Friendly and informative.
- Desmond CarrJune 19, 2019
Very professional, well spoken. Answered all my questions and gave me some direction on what to do with my difficult situation. Cheers Emma!
- Lee HardyJune 15, 2019
Super helpful, answered all my questions
- R,craigJune 8, 2019
basically let me go without a fight, and after a hiatus of a month. You couldn't get a more solid client than me. One of two other lenders will get the spoils.
- R,craigJune 8, 2019
basically let me go without a fight, and after a hiatus of a month. You couldn't get a more solid client than me. One of two other lenders will get the spoils.
- Belinda Karen LyonsJune 2, 2019
Very helpful and gave me good information that helped me decided what to do. I will stay in touch until my renewal closes at end of September.
- LaurenMay 29, 2019
The amount of times I was contacted was frustrating
- Brad KerriganMay 24, 2019
Great so far. Very knowledgeable.
- JamesMay 21, 2019
Very helpful.
- JamesMay 21, 2019
Very helpful.
- Tatiana Pelin De FariaMay 12, 2019
Great service
- Anthony KershawMay 10, 2019
A very patient and informed broker. Great follow up, too.
- LindaMay 8, 2019
The agent that reached out to me was Emma; she was professional and friendly on the phone however wasn't much of a help in terms of rates. The rates she quoted me was not good, and ironically I was able to get a much better rate by going directly to the bank.
- Maxym NaftulyevMay 8, 2019
Agent tried to do their best!
- Rita CisnerosMay 1, 2019
Great and fast communication. Very Helpful.
- Erwin TarigaApril 21, 2019
i still waiting to contact me regarding my inquires i keep recieving email.
- Sara BeitschatApril 19, 2019
Very knowledgeable
- Debbie GriffinApril 16, 2019
Emma was very pleasant and thorough. She followed up very efficiently. Under different circumstances, I would consider using her experience for another mortgage.
- Lucia MravcakovaApril 14, 2019
I was impressed by how quickly Emma responded, first with a phone call, then a follow-up email, after I first got in touch. I found her to be very accommodating and competent.... Provided me with a list of documents needed during one of our first interactions......just how I like getting things done! My husband is dealing with his bank in Calgary, AB at the moment and I must say they could learn a thing or two about competency and customer service from Emma.
- Kathy VallanceMarch 28, 2019
Very speedy service, took it into her own hands to get documents forms my realtor saving me the hassle and has gone to bat for me with my credit. My only comment would be the customer service skills of the company in general were below the usual. Such as being rushed when in the phone and being talked to in a condescending manner. Sadly this seems to be the service you get anywhere now a days.
- DpurssMarch 9, 2019
Emma was ok
- Abhram GonzalesMarch 8, 2019
Excellent communication!
- Darwin PichetteFebruary 8, 2019
Very helpful and informative
- Sue HarperJanuary 27, 2019
nothing
- Mihaela SerbanescuJanuary 23, 2019
Very proffesional and knowleageable agent.
- Ioan CristureanJanuary 21, 2019
an immediate follow-up, very helpful explaining my options
- Matthew AsselstineDecember 25, 2018
Fast to connect with me and has been in consistent communication with me.
- Ronak BadhekaDecember 16, 2018
She is good and has been very helpful
- Jere TarnowskiDecember 16, 2018
Emma let me know the costs and documentation required. She noted that I should try my existing institution as they may be able to break the mortgage with reduced fees.
- BenDecember 8, 2018
excellent manners and serves.
- Tuan LeDecember 7, 2018
Agent said will follow up but did not call back. If you can keep your words, no one would trust to do business with you
- Stephanie ViajeNovember 29, 2018
She was very professional and very informative.
- Riyaz KarimjeeNovember 28, 2018
Very knowledgeable and personable.
- MattiNovember 22, 2018
Helped
- Manisha RajoraNovember 9, 2018
Very helpful and knowledgeable
- Kit Ying LeeNovember 3, 2018
No comment
- Elisabeth LenarduzziNovember 3, 2018
Very helpful and informative
- ColleenOctober 20, 2018
Emma was super helpful and knowledgeable,
- Daniel StrzeleckiOctober 14, 2018
The services was good, but came with some serious miscommunication. I received a good rate, but was informed that CMHC would not insure the mortgage on my home. I reached out to CMHC to fins out why that was and I was informed that information was incorrect. Now I am not sure where this offer stands...
- Andrew NelsonOctober 10, 2018
Very helpful
- George And DorisSeptember 28, 2018
She was not able to help us, because my pension it is small
- Mat RoersmaSeptember 20, 2018
Emma has done a good job, while some communication seemed slightly rushed our deal was very quick which I credit to her. 4.5 stars
- Lorraine PlumleySeptember 7, 2018
Emma answered all our questions
- Rob PennerAugust 19, 2018
N/a
- Hovig AstourianAugust 7, 2018
Emma is amazing, very knowledgeable and very friendly.
- FredJuly 20, 2018
I
- Kelsie TraffordJuly 11, 2018
Good for the limited interactions we had
- Chad WardmanJuly 1, 2018
Patient but persistent, she is working to get us the condo we would otherwise not be able to get with others.
- Jaime HunterJune 30, 2018
Returned my call and all emails in timely manner .
- ElainJune 23, 2018
Emma was very knowledgeable.
- Umang PatelJune 8, 2018
She was all right. I was willing to work with all possible options. I am well educated banking professional who understand all aspect of financing personal and commercial real estate very well. Emma was on the down side who was keep coming back that I will not qualify for the amount I am seeking, I was the one who was giving her options for all the possible ways to make it work. I know my mortgage is well under TDS GDS guidelines and any Institution will pick up my file based on my Credit score, Strong stable Income, No other Debt etc. She almost told me she wont waste her time putting my application. I guess she was all right, Just need more willingness to make it work, because not everything is going to fit straight up into the check boxes.
- HarmanMay 17, 2018
It is the best site to meet different mortgage expert under one roof.
- SarahMay 17, 2018
too many emails
- Jorden BryerMay 4, 2018
Very nice young lady. Quick and efficient. Seems like she's very busy at her job but does great work!
- Kevi RempleApril 19, 2018
Friendly and got back to me quickly.
- Soono ChaeApril 17, 2018
I haven't expected to get any reply for my application but make Emma sent email every day to connect with me and I got a feeling that she really wants to help me. I appreciate about it.
- Ricardo RiveraApril 17, 2018
It did not help me !
- Nicole QuiggMarch 14, 2018
Emma was very helpful and answered all my questions regarding renewing our mortgage and other options that I asked about. Thank-you for your professional advice, Emma! Nicole
- RoseMarch 6, 2018
efficient and helpful
- Dave ConroyMarch 6, 2018
Friendly, Attentive, does what she says she will do.
- Anna De CremMarch 2, 2018
Very friendly agent
- Aliya EssaFebruary 28, 2018
She hung up and never called back. I tried and wasn't successful.
- Gloria RendellFebruary 22, 2018
Very quick to respond. Sorry that you could not help earlier, because my mtg does not come for renewal before Sep.18.
- ClaireFebruary 6, 2018
She called me the next day after I submitted request online, and answered all my questions. She also gave me a follow-up call in a week to see if I have any accepted offer.
- Gabriel FigueroaJanuary 30, 2018
No star at all!. After explaining the Broker Mrs. Medeiros, She said that She was going to a meeting and that She was going to call me back. She never did it. Very unprofessional from Her part. How your Company will do business if you have people like Mrs. Medeiros not striving to help a future Client?
- SumanJanuary 30, 2018
Good job
- Jacob RebelJanuary 26, 2018
trouble contacting eachother
- Alexandre RondeauJanuary 25, 2018
The agent couldn't help me and didn't seemed interested in most likely because my mortgage amount was too low and her commission wouldn't have been good enough to value her time. She made me feel like a second class citizen
- SabeenaJanuary 24, 2018
Very timely correspondence
- Samer AkouriJanuary 24, 2018
Was a bit rushed on the call. I didn’t have my info in front of me so wasn’t prepared. Hoping the second call is more beneficial
- Andrew BroadleyJanuary 24, 2018
EMMA was very quick to get back to me, I was just able to find a lower rate elsewhere. AB
- Bindy SanghaJanuary 19, 2018
very helpful and very friendly
- Laris GrikisJanuary 17, 2018
Emma was very persistent and once we made contact was very helpful in giving us advice on moving forward with mortgage renewal options.
- Brigitte BourassaJanuary 10, 2018
Emma replied promtly, she was knowledgeable and professional... Sadly, she could not match the rate we got with a different institution.
- HeidiJanuary 6, 2018
Emma easily understood what we were looking for and was able to help us move forward in terms of a house mortgage.A callback has been scheduled to continue the process... I appreciate that initiative.
- no nameJanuary 5, 2018
the agent was persistant in trying to contact over holiday period both by phone and email however when the agent says she will not talk about rates in an email, when i have given all the details in an email, , it makes one feel as if it is some type of scam even though i am sure it is not---- in todays world , one does not want to waste time and texting or email helps speed up communication and not waste time--
- Lin LinJanuary 5, 2018
Nice person
- JamieJanuary 3, 2018
Emma has been great to deal with and we are still trying to work out the details.
- Michael StraubDecember 29, 2017
Your agent responded to my request very quickly. She supplied the information I was looking for, and we carried on a short personal talk about the holidays and her schedule. Altogether a pleasant experience.
- LumiDecember 27, 2017
Thanks for the quick call back!
- RandolphDecember 23, 2017
Great agent, friendly and provided good customer service. The call was lost but she called back right away.
- Kerry MurrayDecember 14, 2017
Emma was quick to get back to me and was very helpful.
- Blair McfarlaneDecember 13, 2017
The clarity in information provided was second to none.
- BrianDecember 12, 2017
Emma suggested i wait until closer to my mortgage term ending to get the information i needed. She was helpful.
- Caroline WendlingDecember 9, 2017
Quick response by phone and follow up email to my inquiry. however I haven’t gone any further than initial contact, so do not know of their service yet.
- les ottDecember 1, 2017
Still working on this list.
- josh grahameNovember 30, 2017
Great persitance
- Karen KongNovember 26, 2017
I received a call from Emma the same day I requested a call from Canwise through their website. I was impressed with how fast they got back to me. Emma gave me some quotes with respect to the fixed rates I asked about. I told her to call me back next week so I could talk to my husband. Also I couldn't renew my rate until next Thursday anyway, so she was supposed to call me back on the Monday. She called back the Monday and I asked about a few other rate options. She gave me the info and I told her to call me back on Thursday and we can talk about it since that's the day I can put in my application for the rate. Thursday came about and she didn't call. On Friday I called her and left a message and she never called back. It's disappointing because I was going to go with the rate she offered. Now I need to find someone else to do my mortgage. Disappointing turn of events.
- Amy ChinNovember 23, 2017
Agent is efficient and very knowledgeable.
- Paul MakNovember 22, 2017
She is very helpful
- Rosemarie PongratzNovember 9, 2017
She was not nice at all. I explained my situation and she came back and said we don't deal with trailers. I asked her why and she did not reply.
- Wanda MandzukNovember 9, 2017
Emma is so personable and professional, She answered all my questions and did a grear job representing us, I will definitely recommend rate hub to anyone seeking g mortgage financing,
- SarahNovember 4, 2017
She was lovely.
- Chris IshkanianOctober 27, 2017
Got back to me promptly.
- Cheryl BannoyaOctober 22, 2017
Prompt return calll