Jayelle Peters

I cannot give a rating as I have yet to speak to this person.

Responded promptly

Good communication

Contacted the institution and had a brief conversation with the broker . She sent an email form to fill out . Having done that and returned I was sent another email for a few questions. I have been leaving messages for the broker for a call back for almost a week and I’m still waiting.

Jayelle is very clear and precise with her instructions, relaying information well. I give her 4 stars as she mentioned she'd be able to get us a pre-approval before the weekend, but fell short of that timeline.

My agent was excellent. She was lovely to speak with, knowledgeable and informative.

I have a very busy schedule and Jayelle has emailed me a few times and provided me with a phone number to contact her. I have a very complicated situation and have been told already by several Mortgage brokers that they cannot help me. I will be connecting with her this week again to discuss my difficult situation. Thanks

Jayelle was personal, responsive to what I was looking for and honest in what my options were.

She’s super knowledgeable & organized. Will be switching our mortgages & line of credit over to her.

Jayelle was informative, engaged and fully interested in getting the best rate possible for us and our mortgage. She spent time explaining the process and made a second appointment to follow up on our situation. Well done Jayelle!

Jayelle has been very informative and was able to answer my questions.

She is very helpful and knowledgeable about the process and timeline.

Knowledgeable and helpful

Prompt follow up. Great service good rates . Appear to say what they do and go what they say

Very helpful and able to provide clear answers to my many questions.

Quick outreach to me.

Friendly, but not very organized.

Jayelle was very polite and thorough. I have a couple of different scenarios to run and she took all my info patiently and explained to me very well. I got lots of useful info from her and didn't feel strong push or sales pitch

Not replying asap but offered good rates

Friendly, had an issue with emails. I received 2 emails from her and replied to both, seems she didn't get either (went to junk mail maybe?). I then copied her email address directly from her email instead of replying and we were able to get in touch that way.

Awesome, she is very professional and offered extremely good customer service.

She has been great so far. Answers emails promptly and is knowledgeable.

very knowledgeable and smart and kind. thank you so much for answering all my questions patiently!

She explained everything very well and answered all my questions.

Jayelle is very personable.

Answered all my questions and got back to me in a timely manner.

prompt and informative!

Responsive

Knowledgeable and friendly

She was amazing and very helpful.

She called me soon to let me know about the mortgage rate.

Very knowledgeable. Gave some great advice/opinions on where rates are going in the coming months.

She was a pleasure to deal with. Answered all my questions.

Very professional and great communication with customers.

Easy to work with and very informative

Really happy for the support and assistance of jayelle, she answer all the question I have. Looking forward to do business with you jayelle. Thanks

excellent, quick response.

Jayelle was very helpful and informative

Professional and helpful

She was not able to provide any information or assistance that I didnt already know,

Jayelle answered all my questions about mortgage renewal and rates and gave some good advice on how to move forward with my mortgage.

Prompt and very helpful

Friendly, responsive and very helpfull.

Jayelle has been my mortgage broker/agent ever since I transferred from my previous lender. She’s been very helpful and prompt. Even when she’s away, her colleague, Matt, covered for her. Their team here in Calgary are awesome! Thank you all!

Very professional

Was very helpful

Good communication so far

the broker has fail the fair trading act without my verifiable form in writing consent before pulling far too deep into my credit history. while acting too much unbecoming the role of the trustee that this should be left to the credit beareau and the trustee of mine do their work.Just a simple decline of my application is acceptable good reason,But to display in details of all my credit history is a vilation of CML BROKERAGE responsibilities/disclosures terms

Knowledgeable and helpful, did t get back to me as quickly as I’d hoped but efficient when she did.

Initially they show the posted rate is easily available. As we go through, they impose conditions.

Responsive, Polite and professional. I do recommend her to others.

Jayelle was very knowledgeable, answering and re-answering my questions. She was professional and followed through with an email that I requested.

Very quick response from other brokers I've dealt with. Jayelle was very friendly and has been awesome to work with so far.

Excellent information provided for mortgages. Personable and I appreciated the knowledge and brief comparison about the current market, other financial institutions, and possible next steps. I will know by early next week how I plan to proceed.

This is the second time in this year that I am contacting Ms. Jeyelle Smith regarding financial meters. I feel like If you explain to her your financial situation and your needs she will definitely find a solution for it that make you happy. I think it is because she has a lot of experience with financial matters and she knows the financial market in Canada very well. Thank you Ms. Smith.

There rates were some of the best and they were quick to respond. I decided to stay with my current lender since they came close to matching the rate in a fixed mortgage and were able to waive fees associated with porting the mortgage.

Great service and communication

Prompt response. Great follow up.

Very helpful. Nothing to complain about.

Good experience

Jayelle responded quickly to my inquiry. She was friendly, knowledgeable, and very helpful.

Jayelle of Canwise Financial was equal parts professional, informative and efficient! Right from our first phone call, I was presented with the information I needed to begin making my decisions. Within the week, I was given an easy-to-understand breakdown of my mortgage options and required documentation, and am now awaiting final approvals on my new mortgage. From start to finish, Jayelle was able to swiftly act upon a rate that worked for me and my (growing) family, and was quick to ensure I had everything I needed. If Jayelle is any indication of the caliber and integrity of the staff of CanWise Financial, I would have no hesitation recommending them to family & friends.

I was really enlightened. Thanks

Fast, courteous and knowledgeable.

Very professional and receptive to answer questions. Quick responses.

Recieved a speedy response by phone. Great rates.

Prompt response time and professional manner.

Phoned me back quicker than expected and answered all my questions.

Very nice to talk to and helpful

Very knowledgeable and informative.

Follows up and is friendly

Very prowfessional, kind, understanding and knowledgeable

Prompt and good service

It was good conversation with her . She explained different alternative .

I can only communicate by computer, and was pleased to actually get an answer to my inquiry. It helped me to understand my options. Thank you.

Quick response and knowledgeable

Had a great experience Jayelle was very helpful and quick to respond.

Not very attentive.

Jayelle has been a pleasure to deal with.

quick response

I spoke with her over the phone a week ago and I have not heard back from her as she had discussed following up with me on rates from various lenders to see what would be applicable to my mortgage but I have not heard back yet. I think five days is a reasonable time to provide information from our initial conversation over the phone.

Very informative and kind.

Very professional.Explained my options very well.

Friendly agent!

Very friendly and gave recommendations. I can’t remember who I spoke to.

We have just started working together. Jayellle has provided me with the best 5 year fixed rate to renew my mortgage. She is easy to contact and able to answer all my questions promptly.

I have called various times and spoke with different people. This time I was happy to finally talk with a friend and knowledgeable female!!

Knowledgeable and responsive

She was very pleasant to talk to and I enjoyed talking with her it was unfortunate that I was not able to go with this company due to it not having a residence on the property

I would recommend her any time to my friends

Quick response with a friendly manner

She was straight to the point and answer3d honestly about all questions I had.

very helpful and quick to respond.

She is very nice to help my mortgage .

Good, efficient service.

Thanks

I would like to have done business with her, but her reply to my enquiry came a few hours too late,

I would give her 10 stars if I could. She was so helpful, prompt and professional in all questions I had. I certainly hope she is still working there in 5 years when my mortgage comes due again, as she is the only one I would like to deal with. Kudos to her, exceptional job done.

Very helpful in providing rate details and mortgage options